Park Ave BMW
Rochelle Park, NJ
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3,711 Reviews of Park Ave BMW
Excellent experience BMW is an excellent car, and more important excellent experience from a minute you walk in to the dealership. Andre was very professional, and easy to BMW is an excellent car, and more important excellent experience from a minute you walk in to the dealership. Andre was very professional, and easy to talk to about options to lease a new car. I will highly recomend him to other customers, very honest and detailed about price, excellent knowledge about cars and car market. More
Excellent sales guy Andre , is not your typical sales guy, I didn't feel pressured to have to buy the car on the spot. I would definitely recommend Andre to my friends Andre , is not your typical sales guy, I didn't feel pressured to have to buy the car on the spot. I would definitely recommend Andre to my friends and family. M Scaffidi More
I Felt Hustled. All my past experiences prior to July 7, 2017 were good. I didn't like the way my bill was presented and the conversation that followed. I also aske All my past experiences prior to July 7, 2017 were good. I didn't like the way my bill was presented and the conversation that followed. I also asked about the recall it wasn't addressed at all. More
STAY AWAY FROM THE PRE-OWNED CENTER I purchased an X6 that was advertised as a CPO. I had to pay a "premium" for that - they were completely unwilling to negotiate the purchase price. I purchased an X6 that was advertised as a CPO. I had to pay a "premium" for that - they were completely unwilling to negotiate the purchase price. I loved the car and trusted that it was worth paying a bit more for the comfort of knowing that the vehicle had undergone a strict BMW inspection, so I bought it. Within 60 days of driving the car off the lot, my brake pads had to be replaced. I called to complain, since "wear" is supposed to be a part of the CPO inspection and the brake pads should have been new(er). After all, brakes are a SAFETY feature. Again, they were completely unwilling to work with me. Wouldn't even cover a portion of it. (They did try to sell me an upgraded maintenance package though. LOL) I don't know why I bothered paying a premium for a CPO vehicle. It was basically just a dealer SCAM to get more money for the vehicle. STAY AWAY. More
Complete lack of knowledge Craig lacks the technical knowledge I look for in a car salesman, he is a rather difficult individual to work with as he doesn't listen and makes all Craig lacks the technical knowledge I look for in a car salesman, he is a rather difficult individual to work with as he doesn't listen and makes all sorts of inaccurate statements lacking factual technical facts especial as it pertains to the BMW i3. More
Worst run department in the country Walk out of of service dept wait over 25 minutes in heat watching other waiting longer for help . Worst run service area in the country stay far away Walk out of of service dept wait over 25 minutes in heat watching other waiting longer for help . Worst run service area in the country stay far away More
Andre is Mr. BMW Andre is a very helpful, honest, and insightful person. He showed me which options were the best for me and properly informed me on each option. It is Andre is a very helpful, honest, and insightful person. He showed me which options were the best for me and properly informed me on each option. It is my fourth car from Andre and without any hesitation I'd go to him for a fifth time. I highly recommend Andre, you'll be in great hands. Thank you! More
Transparent and painless When I leased my 3 series I emailed 4 dealers. 3 of them did not say anything meaningful and only wanted to see me in person. Michael Messinger @ Park When I leased my 3 series I emailed 4 dealers. 3 of them did not say anything meaningful and only wanted to see me in person. Michael Messinger @ Park Ave is the only one who answered my questions straightly and that's why I did the deal with him even Park Ave BMW is 30 miles from my house. I had unique configuration so I had to do a factory order. On top of that I threw in another layer of complexity because I wanted to do European delivery. I did extensive research before I contacted the dealers so I knew how much the invoice price was. The price that Mike gave me was a reasonable amount added to the same invoice price that I calculated, not a penny over. Many dealers did not want to do European delivery or had no clue how to do it, but as an European delivery specialist Mike knew the program inside and out. Usually when placing the order for ED the CA would ask for 3 preferred pickup dates. Mike only asked me one. At first I was not sure if that was correct but in the end I knew that was because he understood how the program worked so only one date was enough. I picked up the car in Munich in May and everything was like what Mike told me. Before I went on my journey to Germany I had to sign the final paperwork with the dealership. The monthly payment on the final paperwork was exactly as what I calculated, to the penny. Mike did not try to add any hidden fees and the money I paid was the money that we discussed in the email communications. Overall I give Mike the top rating because he has reasonable price, deep knowledge about the business, transparent and very easy to deal with. Highly recommended! More
A man with a mission .We started this relationship 10"years ago. I had never been a car person. As long as it started up it was a good car. I average keeping a car 10 y .We started this relationship 10"years ago. I had never been a car person. As long as it started up it was a good car. I average keeping a car 10 years. With prodding from wife I went to look as high end automobiles. After visiting Nissan, Mercedes, Lexus, and a couple more. I came to Park Avenue BMW. And into my life comes a man on a mission, Andre Lindsay. He along with the rest of the Park Avenue Staff, made me feel comfortable in the buying experience. From that day it has been his mission to make me part of the BMW family and keep me part of the family. Yesterday was no different. I am riding in 2017 Black on Black beauty. Thank Andre and Park Avenue BMW for bringing me into the family. More
Memorable and accommodating Andre went the extra mile to make sure I could afford and feel comfortable with my payments. He set me up with my dream car that I didn't think I woul Andre went the extra mile to make sure I could afford and feel comfortable with my payments. He set me up with my dream car that I didn't think I would ever be able to have. Thank you for such quality service and for being so kind. :) More