Park Ave BMW
Rochelle Park, NJ
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3,710 Reviews of Park Ave BMW
Brad found at another dealership the car I wanted, quickly, efficiently, and cheerfully. He also priced it reasonably, especially since he had to acquire it at another dealer. He was unfailingly fri quickly, efficiently, and cheerfully. He also priced it reasonably, especially since he had to acquire it at another dealer. He was unfailingly friendly, courteous and responsive. I had a great experience with him and Park Ave. BMW. More
just thought you should be aware of one of your just thought you should be aware of one of your employees, Carlos Fraguela, who went beyond the call of duty in repairing our ski rack. The rack had just thought you should be aware of one of your employees, Carlos Fraguela, who went beyond the call of duty in repairing our ski rack. The rack hadn't been used all season and when we went to use it, only one of the key latches worked. The warranty had just expired and the paperwork on the ski rack could not be found. I was extremely frustrated, as the ski rack had been used less than 10 times over 2 years. I understand Carlos took it upon himself to go to a home improvement center to find the parts that were needed to repair the rack. I just checked the ski rack, and everything works great. Once again, I feel your service department has come thru for us and done a stellar job. It is this level of service that keeps us BMW customers and is one of the reasons we recently purchased a 528i from you. Please recognzine Carlos for his high level of customer service. It was appreciated by us. Jeffrey L. More
Larry has been my Service Adviser since I purchased my car last year. Every time my car needed service, he immediately scheduled an appointment for either that day or the following day. He was extremely car last year. Every time my car needed service, he immediately scheduled an appointment for either that day or the following day. He was extremely knowledgeable, friendly and courteous and I always recommend Larry to my friends and family. More
My experience at Park Ave BMW service is always a very professional, speedy, thorough and a friendly experience. My car consultant, Larry Weiner, is professional, courteous, and always gets me in and out professional, speedy, thorough and a friendly experience. My car consultant, Larry Weiner, is professional, courteous, and always gets me in and out-the way it should be. Larry is top notch!!!! More
From the beginning of the service experience I was treated with the highest dignity and respect. Rich P came out to meet me and helped me with the service loaner and I was quickly on my way. When th treated with the highest dignity and respect. Rich P came out to meet me and helped me with the service loaner and I was quickly on my way. When there turned out to be a problem with a tire, Dave the service manager made special accomodations, sparing me of the full cost. Both gentelmen were professional and courteous throughout the experience. More
Over the past 50yrs I have owned a variety of cars and dealt with a number of dealers. None can compare with service offered by Park Ave BMW people particularly, Dale Robertson and John "Van". They make dealt with a number of dealers. None can compare with service offered by Park Ave BMW people particularly, Dale Robertson and John "Van". They make it easy for me travel the many miles from NY home to NJ Service. They have my business and I am pleased thank them for their service. More
I got the exact vehicle I wanted at a very good price. I checked out BMW USA website and then submit my "Build your own BMW" to 4 dealers. Park Ave BMW salesperson Brad Russak got back to me the same day. checked out BMW USA website and then submit my "Build your own BMW" to 4 dealers. Park Ave BMW salesperson Brad Russak got back to me the same day. Brad was very helpful in following up and making sure I got the vehicle I wanted with the options I needed. We decided to custom order the car from the factory. It took about two weeks to get the car from the time I placed the order till it got to the dealer. I couldn't accept the new X5 immediately so Park Ave stored it for a week. The whole process was very pleasant. More
The Service received by Brad Russak and Anthony was amazing. With service like that, i find no reason to ever go to any other dealership. I have referred many friends to them and each bought vehicles. amazing. With service like that, i find no reason to ever go to any other dealership. I have referred many friends to them and each bought vehicles. And the feed back was the same reaction i had. xxx More
I had a first-class experience working with Jeremy Behar at Park Ave BMW on getting a new BMW M3. Jeremy went out of his way to find a car with the exact specs I wanted that was already on its way to the U at Park Ave BMW on getting a new BMW M3. Jeremy went out of his way to find a car with the exact specs I wanted that was already on its way to the US, so I got my car weeks earlier than I otherwise would. Excellent on price and customer service, I would highly recommend Jeremy and Park Ave BMW for anyone in the area wanting to get a BMW. More
Dealing with Brad Russak has been an extremely positive experience for me. He is courteous, knowledgeable and available, keeping all our appointments on time. The entire car buying experience at Park Avenu experience for me. He is courteous, knowledgeable and available, keeping all our appointments on time. The entire car buying experience at Park Avenue has been a good one. I will difinately recommend you all to my friends and family. Thanks to the woman in the finance department and to the gentleman in the leasing department who made returning my leased BMW so quick and easy. More