Park Ave BMW

overall i had a very pleasant experience dealing with park ave bmw and especially my salesperson, laura. she was very knowledgeable and quite professional and i didnt feel any pressure or any unpleasant park ave bmw and especially my salesperson, laura. she was very knowledgeable and quite professional and i didnt feel any pressure or any unpleasantness in her manner. i have previously dealt with park ave acura and i was always pleased with their service on my car. this time i wanted to try a different car and am very pleased with the purchase. More

This was my fourth BMW purchase from Alan Himmelfarb. I have also refered family and friends to Alan, who have also bought BMWs from him. Alan is extremely knowledgeable of BMW products. He is customer-f have also refered family and friends to Alan, who have also bought BMWs from him. Alan is extremely knowledgeable of BMW products. He is customer-focused and does not make you feel pressured at any part of the process. There is no other person or dealership I would go to for my next BMW! More

This was my fourth BMW purchase from Alan Himmelfarb (three new and one CPO. I have also refered family and friends to Alan, who have bought new BMWs from him. Alan is extremely knowledgeable of BMW p (three new and one CPO. I have also refered family and friends to Alan, who have bought new BMWs from him. Alan is extremely knowledgeable of BMW products. He is customer focused and does not make you feel pressured at any part of the sales process. There is no other person or dealership I would go to for my next BMW! More

My experience at Park Ave BMW was the best I've ever had when purchasing/leasing a new car. Brad is a phenomenal salesperson; very respectful, professional, patient and kind! I think all BMW lovers should when purchasing/leasing a new car. Brad is a phenomenal salesperson; very respectful, professional, patient and kind! I think all BMW lovers should give them a shot regardless of the distance! They were booming with business even in a tough economy... if you visit there, you will see why! A+++ and thank you to everyone at Park Ave BMW! More

Very professional service and delivered the vehicle as agreed. Alan explained the options very well and coordinated all the paperwork needed. Quite happy with our overall experience and the way Alan agreed. Alan explained the options very well and coordinated all the paperwork needed. Quite happy with our overall experience and the way Alan and his team handled the process - from start to finish. More

When we leased our first BMW, my wife and I were looking for a dealer where customer service was not just a slogan but a way of business. We are glad that we not only leased this X3 but after the lease exp for a dealer where customer service was not just a slogan but a way of business. We are glad that we not only leased this X3 but after the lease expired decided to purchase the same vehicle. Throughtout the 4 years plus, althoug Dave has been working with us over 2 years now, his ability to resolve issues with our vehicle has been a major reason we are very pleased to date. His insight, knowledge and ability to pickup the phone and call BMW Corporate on numerous occassions acting as our personal liaison has made the difference. We are very happy and can honestly recommend this dealer foe anyone considering leasing, buying or just servicing your BMW in their NEW state of the art facility. Thanks for everything Dave and look forward to continuing our business/client relationship in a manner that is good and healthy for both. More

To the Manager, Hi. I'd been to the car serive To the Manager, Hi. I'd been to the car serive multiple times almost every month/couple of months since i owned the car in July 2008. I'd been as To the Manager, Hi. I'd been to the car serive multiple times almost every month/couple of months since i owned the car in July 2008. I'd been asking the car service to check the oil level/weird sound that coming from the car but everytime i go there for service, all the feedback i'd been getting was, "there's nothing wrong with the car and they'd checked oil and so forth and said everything looks okay. But i wasn't satisfied i could still the weird sound in my car like the sound of an old car. Until one day (Jan 12, 2010) i said to myself, let me just go for car service again and see what they will say this time. There I met Jeff Farhart and told him what was going on. He said he will take care of it.Thank goodness after many months finally somebody did figure out what was the problem with my car. He did an excellent job. He also explained to me in details what was going on with my car and what they've done to fix it. Kudos to you Jeff! I have to rate you A+++ for job well done. Thank you! Sincerely, Sandra G. Medina More

I had contacted the dealer via the internet just to get some pricing on new cars and had not yet made the decision to buy. I hadn't even planned a visit. Laura followed up very responsively and convinced some pricing on new cars and had not yet made the decision to buy. I hadn't even planned a visit. Laura followed up very responsively and convinced me to stop by the dealership to look at the cars I was interested in first hand. She did an excellent job explaining different features, options available and the tradeoffs between leasing and buying. Most impportantly, when I decided to go ahead and buy, she got approval immediately for the exact car I wanted at a good price. Having had a range of experiences purchasing cars, this was the best I can ever remember. Everyone there was extremely professional. More

From onset of car issue to resolution it Is an absolute pleasure to work with the staff at the Park Ave BMW Service department. Whenever I have any issues I call Larry Weiner and he sets everything up for pleasure to work with the staff at the Park Ave BMW Service department. Whenever I have any issues I call Larry Weiner and he sets everything up for me with zero hassle. The process is always smooth. He takes the worrying out of the process completely. The entire Staff is friendly and courteous. Kiddos, to a wonderful establishment. They certainly should make BMW proud. Way to back up the brand Park Ave Service Department!!!!!!! More

Larry has been my Service Advisor since I purchased my car last year. Whenever I encountered a problem with my car he always scheduled a service appointment either that same day or the following day. A lo car last year. Whenever I encountered a problem with my car he always scheduled a service appointment either that same day or the following day. A loaner vehicle was always provided and my car was quickly repaired. Over the last year, Larry has been friendly, professional, courteous and understanding of all my service needs. I have since referred family and friends to Park Ave BMW Service Department. More