Park Ave BMW
Rochelle Park, NJ
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3,710 Reviews of Park Ave BMW
I have worked with Jeremy over the years and he has made my experience with leasing cars stress free and as easy as possible. He treats me like a friend and not a customer which is something I have not seen my experience with leasing cars stress free and as easy as possible. He treats me like a friend and not a customer which is something I have not seen at any other dealers. The process of leasing a car can sometimes be overwhelming and the sales professionals talk over your head. When leasing my BMW I had no concerns and knew I was getting the best deal no questions asked. Any questions I have I know he just a phone call away. We have built a great friendship and he will have my continuing business for years to come. I have referred many friends and relatives to Jeremy and they have had the same experience as well. More
It is important for me to write this review to let others know how exceptional the Park Avenue Service Team was today. This afternoon, I was driving on the highway and noticed that my car was hesitating. Sub know how exceptional the Park Avenue Service Team was today. This afternoon, I was driving on the highway and noticed that my car was hesitating. Subsequently, the oil light on my dashboard began flashing. I immediately called Park Avenue Service Center in South Hackensack and from the minute the receptionist picked up the phone I was treated with extraordinary service. The receptionist was very helpful and accommodating- She mentioned that I could bring my car in immediately and I would be taken care of by a service team member. Mind you, I made the phone call at 3:45 in the afternoon. As soon as I arrived at the service center; which I must say is sharply designed, extremely spacious and noticeably spotless; I was immediately greeted by service team members, Eric Cuello and Danielle Gallucci, who were so helpful in getting my car in for service. They took the time to ask me to explain the problems that I was experiencing and wanted to know every detail so they could give me the best service. Eric's recommendations for additional service packages were very much appreciated as I am approaching the end of my maintenance program and had no idea of the renewal options. I will certainly renew this service program with Eric. Their patience, kind attention and level of professionalism were unparalleled. Shortly after speaking with Eric and Danielle, I walked into the facility and was greeted by the receptionist and escorted to the very comfortable waiting area. My wait was very brief. I had also asked for a loaner as I only have one car. The Service Team notified me that they were running low on loaner vehicles and may not be able to give me one but would do their best. Yet again, they delivered and I had a loaner to drive home. Joe helped me with the paperwork for the loaner and was also so patient and helpful. When I was escorted to the loaner, a service member had the car already turned on with the AC blasting so I would not have to get into a stifling hot car on this 95 degree day. Truly thoughtful. I must say that I have been a long time customer of Prestige BMW but due to the exceptional level of service I received at Park Avenue, I am seriously considering transferring my business to Park Avenue. I am in the service business myself and commend Park Ave BMW for training their employees to be incomparable service leaders and business professionals. Thank you! More
I visited other dealers in the area and found that Jeremy Behar had the most knowledge of M cars. I am a multiple loyal M5 owner and would never attempt dealing with anyone else. When new M model series Behar had the most knowledge of M cars. I am a multiple loyal M5 owner and would never attempt dealing with anyone else. When new M model series cars come out there is some uncertainty with styles, colors, selections, interior, and exterior, with the help of Jeremy I have been able to configure my car and previous cars just the way I want it. I am greeted at the dealership with open arms by all sales, and service associates. Jeremy has made my car buying experience what it should be, enjoyable. More
This is my fifth car from Aimon and Park Ave BMW. He makes the whole entire purchase as easy as possible. I recommend this salesman to anyone that is interested in a BMW. Everyone that has purchased a makes the whole entire purchase as easy as possible. I recommend this salesman to anyone that is interested in a BMW. Everyone that has purchased a car that I've recommended to him, has been nothing less than satisfied. You can not ask for a better salesman. He is honest, trustworthy, and he will find the right car for you. Never pressures anyone in making a purchase and is extremely knowledgeable about all of his products. More
Brad took the time to explain the functions of the Vehicle which was really great! Would recommend him again and he did a splendid job Vehicle which was really great! Would recommend him again and he did a splendid job More
This is the 4th BMW I have purchased from Park Ave BMW and from Jeremy Behar. He is authentic, honest, caring, and extremely knowledgeable about all aspects of BMW's. When I don't understand something, he and from Jeremy Behar. He is authentic, honest, caring, and extremely knowledgeable about all aspects of BMW's. When I don't understand something, he explains it in terms that I can understand. Long after the sale of the car, Jeremy responds to phone calls and requests in a timely manner. He is always considerate and resourceful. I send all of my friends and family to Park Ave BMW to work with Jeremy because I don't take my recommendation lightly and I know that Jeremy will give them the best possible deal and he will treat them as he would his own family. It is always a pleasure to buy a car from this dealership. It feels like I have an advocate in Jeremy, helping me navigate the process of buying a car, while staying within my budget. The service I receive from Jeremy Behar is what will make me a BMW owner for the rest of my life! Thank you, Charles Shousha More
I purchased four BMW’s: two M3’s, a 335I and my M5 from Park Ave BMW and I take it to their service department for regular services or for any issues that may arise. The Park Ave BMW team is by far the mos Park Ave BMW and I take it to their service department for regular services or for any issues that may arise. The Park Ave BMW team is by far the most professional, courteous team I've ever had the pleasure to work with. Their new state of the art facility is truly amazing as well. When you take your car in, the team that greets you is friendly and courteous, the service advisors are professional and knowledgeable. My car is ready when they tell me it will be and it is always sparkling clean, even when it's raining! Larry Weiner is my service advisor. He is a long time employee who enjoys his job and cares about his clients. It's refreshing to walk into an establishment where people enjoy what they do; it makes for an overall great experience. I have recommended Park Ave BMW to several family members, friends and co-works over the years, all have had the same great experience; they always thank me for sharing Larry with them! Thank you, Charles Shousha More
I've leased multiple BMW vehcicles through Jeremy and he has been nothing but helpful, polite, and professional. On top of that the price was out of this world!! I will continue to get my cars at Park Ave f has been nothing but helpful, polite, and professional. On top of that the price was out of this world!! I will continue to get my cars at Park Ave for as long as Jeremy is my salesman! More
Luis and the team at Park Ave BMW have been exceptional throughout the sales process. Fantastic customer service and very helpful long after the sale. Highly recommend. throughout the sales process. Fantastic customer service and very helpful long after the sale. Highly recommend. More
Brad at Park Ave BMW (internet sales) was very helpful and polite on the phone. We were looking for a recent low mileage 3-series BMW and when we arrived at the dealership the next day he was ready for us and polite on the phone. We were looking for a recent low mileage 3-series BMW and when we arrived at the dealership the next day he was ready for us and had the cars that we wanted to see and test drive. He was very accomodating and knowledgeable in assisting us with our final selection. We went to lunch while he prepared the paperwork and had the car detailed. When we returned everything was ready for us. We were very appreciative that Brad also stayed with us after the sale was completed, and gave us a complete education on how all the numerous options worked. We felt that this will really enable us to get the most out of our new 328xi. This is the 2nd time that we have traveled all the way from Long Island to Park Ave BMW in New Jersey to lease a car...and each time it has been well worth the trip. I'm sure we'll be back again next time. More