Park Ave BMW

I found Park Ave BMW through the internet sales feature of used cars. Brad was very responsive immediately and took the time to understand not only the kind of car that I wanted but also my financial situ of used cars. Brad was very responsive immediately and took the time to understand not only the kind of car that I wanted but also my financial situation so that he didn't "oversell" me a car that wouldn't have worked out for me. When the first option didn't work out, Brad searched for a car that would fit both my finances and the features I was looking for without hesitation. Ultimately, he was able to get me a great car, for a great price with very little stress on me as a buyer. More

I first visited Park Ave to look at a CPO 335i X-Drive that they had on sale. I met Rich and he gave me a great offer on my trade in and on the 335. I said I would think about and after two days called ba that they had on sale. I met Rich and he gave me a great offer on my trade in and on the 335. I said I would think about and after two days called back to discover that the car had already been sold. Because I hadn't placed any kind of deposit on the car there really was nothing I could say about the situation. I was searching around for other possible options when about 5 minutes I get a call from Richard telling me there's a new car that might possibly be a good option. I went back to the dealership and took a look at the car, found it to be just the right car I needed and at a price that could be work for me. Rich then gave me a deal with numbers he had done before I arrived so I didn't have to go through the hassle of having to haggle for an appropriate price. We shook hands there on the spot and I came back the next day to pick up the car. I've had it for just a few days now and I still believe that this deal was the most convenient and satisfying deal I've had buying a car. Thanks Rich and the team at Park Ave BMW. More

Great experience shopped around quite a bit. I had to trade in a Range Rover and everyone low balled me. Called Park ave Bmw spoke to Kathleen scheduled a appointment. I must say from the trade in and th trade in a Range Rover and everyone low balled me. Called Park ave Bmw spoke to Kathleen scheduled a appointment. I must say from the trade in and the picking out of my new car thru the paper work process everything was supper fast and professional. Got into a brand new x5. Yay! Would defiantly recommend this dealer. More

I dealt with Brad Russak at Park Ave BMW and the transaction from start to finish was seamless and too easy! My experience with car shopping has always been lackluster at best. Many times frustratin transaction from start to finish was seamless and too easy! My experience with car shopping has always been lackluster at best. Many times frustrating and disappointing. I met up with Brad on my request from the recommendations I read on this site. Very personable guy that answered all my questions and concerns without hesitation. We test drove the BMW X5 that I saw on their website. Brad gave me open options on the test drive and made suggestions on where to go for the different types of roads that would showcase the handling abilities of this SUV. Alot of other places I have been to only give you a limited test drive and they tell you where to go; I always feel that I am "on the clock". With Park Ave, I felt non-rushed and not hurried in the least bit. I loved the X5! Brought my 2007 BMW M5 there for a trade in appraisal and the number they gave me was $1500 better then the other BMW dealers. We agreed on a selling price on the X5 then signed a couple papers and that was it. No stalemate negotiations with this car buying transaction. The X5 was ready from the detail shop 3 days later. After I left Park Ave, I had a few questions and concerns for Brad that he fielded though email. He answered me within a couple hours and even helped out with transferring the insurance. Upon delivery he programmed my blackberry for bluetooth and handed me a couple free t shirts. I left that dealership with a big smile on my face! Let me note also that Roger Pic, the finance officer, was extremely easy to work with as well. He took care of the loose ends for me without even asking. Explained everything in detail about BMW financing so I fully understood what I was getting involved with. Could not be more satisfied with this transaction. More

BMW cars and Fender Guitars! Two things Michael knows about. Personalized and professional customer service from Michael. He was courteous, knowledgeable,and witty during the whole process. He took the about. Personalized and professional customer service from Michael. He was courteous, knowledgeable,and witty during the whole process. He took the extra time to go over every detail about my new 2011 328i. From the radio detail to the mirrors, he was insightful with the nuances that make a BMW a BMW. I would recommend Michael to take care of all your needs. Go see him, you won't forget it or regret it! More

My overall experience at Park Avenue BMW was very pleasant and I am very satisfied with my Purchase of a pre-owned 750i. I believe I was given great service and a very competitive price. My experie pleasant and I am very satisfied with my Purchase of a pre-owned 750i. I believe I was given great service and a very competitive price. My experience in general and the reason that I ended up buying from Park Avenue and not another local BMW Dealer, was my Salesman Jeff DeBiase. Very honest, straightforward, likeable, respectful individual. When you earn my respect, you earn my trust and loyalty. I told Jeff I was shopping different cars, and even different inventories of BMW, but that I wanted to buy from him. We made that happen. The financial end of it went very smooth as well, as Roger Pic really worked different financing options through many banks and programs to find the right fit for me. Great team work all the way around. More

Recently I entered into the car market to purchase a car for my new daily commute. I decided to do my homework on cars and dealerships so that I could be confident that I was in the right car and dealing wi for my new daily commute. I decided to do my homework on cars and dealerships so that I could be confident that I was in the right car and dealing with the right people. I called Park Ave BMW one morning after driving through their lot the previous night after work. The salesmen who took my call, Jeremy Beher, was very friendly and invited me in to test drive cars and answer any questions that I might have. When I walked into the showroom everyone was very welcoming, not fake, but genuinely relaxed and happy to assist me if needed, or even give the space to walk around on my own if that is what I wanted. Jeremy was finishing up with another client so his associate, who loves to go on test drives, offered to take me out. When we returned to the dealership I was given customized pricing packages to take with me, compare, and shop around. In fact, they encouraged me to go and see what other dealerships had to offer! After going to more than seven other dealerships in the surrounding areas I knew my home was going to be at Park Ave BMW with Jeremy. When I decided on a car he made putting the deal together painless. We did most of the official business through e-mail and fax, and when he called to set up a time to deliver me the car it was as if someone in my family was on the other end of the phone. With my busy schedule Jeremy offered to come in on his day off to make sure that everything was perfect, and it was. The car was waiting and ready, full tank of gas and spotless! Yes, you would expect this, but not all dealerships put value on every little detail like they did. They went over every number and document thoroughly, making sure that I understood everything that I was signing. When I finally sat in my new car and was ready to drive off the lot Jeremy spent over an hour with me going though all the settings and functions in and outside of the vehicle. He loaded my phone book into the cars memory, my home address into the cars navigation, set up my satellite radio and even customized the pre set memory buttons in the car to make things beyond effortless. If that wasn’t enough he took me out to show me how to use the cars amazing traction control, should I ever be on a snowy icy road and not know what to do. Impressive to say the very least. When we were through I was actually a little sad to say goodbye. He sent me off and I felt a little like kid going off to summer camp. I knew I was going to have fun in my new car, but I was going to miss the laughs and genuine overall feeling I had dealing with such a professional group of people. I am not kidding when I say I am not sure if I am more in love with my new car or with my Park Ave BMW salesman. I don’t think that many new car owners can say that. I will rave about this experience for years and send everyone one I know there! More

I had the pleasure of meeting and working with Jeff on the purchase of my preowned BMW. From the moment I entered the dealership and was introduced to Jeff, he was friendly, courteous, respectful and hone the purchase of my preowned BMW. From the moment I entered the dealership and was introduced to Jeff, he was friendly, courteous, respectful and honest about making sure I received a fair deal. I have to say Jeff truly made this a pleasant experience. Jeff was able to work out a great, and more importantly, no-hassle deal. There was never any pressure to make the deal. Jeff had my interest and concerns in mind throughout the whole process. I also would like to thank Roger Pic. His expertise in vehicle financing assisted me in getting a better deal than I had anticipated. After the sale was complete, Jeff took the time to sit with me and go over many of the features of the vehicle. He would have sat with me for 5 hours if I wanted him to do so. Jeff also proved that he is a great salesman dedicated to his customers when he provided me with his cell phone number and told me to call him virtually any time if I had a problem or concern. Who does that today? This is the kind of service one would presume no longer exits. If you don't believe me, go down to Park Ave BMW and see Jeff DeBiase. Jeff is an honest, dedicated professional who will always go the extra mile for his customers. He is an outstanding young man who can serve as an example for quality customer service and is a tremendous asset to this BMW dealership. More

I had the pleasure of dealing with Brett Drummer on my recent purchase of a new 2011 328i. Brett was friendly, professional and made sure I felt comfortable the entire process. He was very knowledgeable a recent purchase of a new 2011 328i. Brett was friendly, professional and made sure I felt comfortable the entire process. He was very knowledgeable and informative of the vehicle during the sales process. I will work with Brett on future cars purchases and I highly recommend Park Ave BMW and Brett Drummer. More

We recently took delivery of our new X3 xDrive28i. This is the second vehicle we have leased through our salesman of choice, Tony Jara, and one of many vehicles we've leased from Park Avenue BMW over the is the second vehicle we have leased through our salesman of choice, Tony Jara, and one of many vehicles we've leased from Park Avenue BMW over the last 15 years. Tony is very friendly, professional, responsive, knowledgeable and patiently dealt with our many questions, in exploring our vehicle choices, and reaching an agreeable deal option. Our vehicle interests were very specific, and after assessing the stock vehicle choices, we decided to order to spec. With early input from Bill Aquino in the process, additional packages were rolled into the deal at the onset, so closure at delivery was seamless, complete and processed smoothly with Bill. A new feature in the BMW vehicles to us, and now in this X3 xDrive28i, is the iDrive system, and Tony spent a good hour going through every detail with us, set up our bluetooth cell phones, and ensured we were comfortable with these features. This made the vehicle drive-off most reassuring, that although these features are busy, they were understood. The process, once again, was very smooth from sales start-up through to delivery. We highly recommend the services of Tony Jara, an asset to Park Avenue BMW. Thank You. Jose & Donna Menendez More