
Park Ave BMW
Rochelle Park, NJ
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3,712 Reviews of Park Ave BMW
No fail for its name of Dealer of year. Really good service and great car. I just go my CPO 2008 X5 4.8I from park ave and its a really good deal. Very well maintained car with more than 5 packages. Re service and great car. I just go my CPO 2008 X5 4.8I from park ave and its a really good deal. Very well maintained car with more than 5 packages. Reasonable price.The guy who I worked with is very nice. More
This is the 2nd BMW we leased w/ Michael Messinger and again it was a terrific experience. He is very patient and knowledgable and made the whole process very easy and enjoyable. He even came to my hous again it was a terrific experience. He is very patient and knowledgable and made the whole process very easy and enjoyable. He even came to my house to give my wife a new car orientation. More
My family and I have purchased cars from Park Avenue for many years and Larry Weiner was the face of Park Ave BMW Service since as long as I could remember. I could go to Tenefly, which is closer to where many years and Larry Weiner was the face of Park Ave BMW Service since as long as I could remember. I could go to Tenefly, which is closer to where I live, but I always went to Park Ave for service because of Larry. He has become my personal service guy, much like people have personal accountants and doctors (or at least I do!). I will only have Larry help me with my service needs. Recently, my 2007 vehicle went off of warranty and I had to get my break pads replaced. Had it not been for Larry, I would've taken the car somewhere else for service. He's always accessible, knowledgeable, friendly and honest, which is something I value being a single woman. If he left Park Ave, I would go elsewhere without a doubt. More
I HAD NOTHING BUT GOOD CUSTOMER SERVICE WITH JEREMY,INFACT I PURCHASED THREE CARS FROM HIM. HE IS IN MY OPINION THE BEST SALESMAN I HAVE EVER DELT WITH. HE UNDERSTAND THE CUSTOMERS NEEDED AND WH JEREMY,INFACT I PURCHASED THREE CARS FROM HIM. HE IS IN MY OPINION THE BEST SALESMAN I HAVE EVER DELT WITH. HE UNDERSTAND THE CUSTOMERS NEEDED AND WHERE YOU NEED TO BE AT NUMBER WISE. I WOULD HIGHLY RECOMMEND JEREMY FOR ANY BMW'S WETHER NEW OR CPO. JUSTIN B. More
I traded in my 2009 for a 2012 528 xi. Robert was excellent and very efficient. It was a great experience. All paperwork was handled quickly. Robert made sure that I was completely satisfied. He is excellent and very efficient. It was a great experience. All paperwork was handled quickly. Robert made sure that I was completely satisfied. He is very knowledgeable about the BMW automobile. More
End to end an excellent sales experience. i have purchased numerous cars over the past 30 years and this is by far the best experience I ever had. Brad my Internet Sales Rep was friendly, courteous purchased numerous cars over the past 30 years and this is by far the best experience I ever had. Brad my Internet Sales Rep was friendly, courteous and helpful. Pricing was reasonable to aggressive (in terms of my savings), and the dealership itself was clean and the employees were friendly and helpful. I would recommend them to anyone looking to buy a pre-owned BMW. With regard to Brad he was extremely accommodating and did not waste my time. Due to my schedule he was able to have me in and out of the dealership on the three meetings we had in 45 minutes to one hour. At the initial meeting I test drove 2 cars and we discussed what I needed and answered questions etc... At meeting two I test drove 4 cars and at meeting three test drove one car, and completed the purchase process. All in all a great purchase experience. More
I've been calling pretty much all the BMW dealerships in bergen and morris county to and out of the many salesmen I've dealt with, Brad was extremely pleasant and efficient. He didn't beat around the bush bergen and morris county to and out of the many salesmen I've dealt with, Brad was extremely pleasant and efficient. He didn't beat around the bush or gave me the run around. He was direct and punctual. To add, in comparing Brad to my previous dealings with other dealerships, Brad does stand out. Brad made the transaction smooth and easy. Overall, we left very happily. I would do business with Brad again. More
Was at Dealership to returned my leased car. As soon as I expressed that I was not willing to buy the turned-in car I was obviously treated as a third-class citizen. Went to have the car pre-inspected for sc expressed that I was not willing to buy the turned-in car I was obviously treated as a third-class citizen. Went to have the car pre-inspected for scuffs and scratches and got a $900 quote. When I turned in the vehicle a week later, the final bill was $1,400 and they were not willing to respect the initial assessment (alleging the estimate on paper was lost). Of course, by then it was too late to take it to an independent body shop, so what was the point of having a pre-inspection in the first place! As an added bonus, I received a newsletter email from the dealership advertising used cars and surprise, surprise... the car I turned in was being advertised on the front page. Out of curiosity I clicked on the pictures and it was being advertised with the few scuffs and scratches I left it with when I turned it in!! Obviously someone is pocketing a cool $1,400 without fixing anything (which was in very decent shape in the first place anyways). I would never buy another car from this dealership or BMW given the ridiculous terms when returning a vehicle. More
Rich came highly recommended by a friend who has been leasing from him. We are glad we asked her because we would not have found Park Ave and Rich without her help. Rich was terrific. No pressure, no leasing from him. We are glad we asked her because we would not have found Park Ave and Rich without her help. Rich was terrific. No pressure, no lies, no BS, and no attitude. Very refreshing after months of searching for a car we really wanted to buy and a dealership we wanted to give our business. We called Rich looking for an off lease 328i with a manual transmission. When it became apparent we would never find one Rich suggested a new 128i, a model with which we were not familiar. It turned out to be the perfect car for us and Rich made buying one a real pleasure. He got us a test ride in a convertible model with an automatic and when I requested a test drive in a manual he went above and beyond to find a car for us to drive. Rich listened to our needs, never tried to sell us options or extras we didn't need, and negotiated a fair price (actually the lowest price we found- but we would have paid more to buy from Rich - but not too much more!) Rich is knowledgeable, helpful, honest, and friendly. This was by far the best dealership and salesman experience we have ever had. More