Park Ave BMW

Customer service, along with tremendous attentive additude are truly great. The friendly, non-pushy atmosphere also helps when looking to buy a new car or lease a new car. I have recommended many additude are truly great. The friendly, non-pushy atmosphere also helps when looking to buy a new car or lease a new car. I have recommended many people to this dealership and the related service center. More

This is the third deal I have closed with Brett Drummer in the past 3 months. All 3 deliveries were flawless. I plan to refer others and return for my own new vehicle needs in the future. Nice work guys in the past 3 months. All 3 deliveries were flawless. I plan to refer others and return for my own new vehicle needs in the future. Nice work guys! After 14 BMW's myself, Park Ave and your staff have by far been the best exprience to date. More

Rich has all the qualities a prospective car buyer wants in their sales associate. He is hard-working, knowledgable, friendly, helpful, and courteous. His expertise and experience kept the car buying proces in their sales associate. He is hard-working, knowledgable, friendly, helpful, and courteous. His expertise and experience kept the car buying process as easy and simple for us as possible. We can honestly say that we were pleased with the experience. More

Let me start off by saying that I bought my 2012 X6 August 23rd 2011 brand new. Less than 2 months later, I discovered that my headlights were cracking from the inside and was quite shocked. So just li August 23rd 2011 brand new. Less than 2 months later, I discovered that my headlights were cracking from the inside and was quite shocked. So just like anyone would I contacted the dealer I bought it from and scheduled an appointment, only to go and be told that it was my fault this happened because they saw the edges of the headlights to be cracking assuming someone tried to steal them, concluding BMW wouldn't approve coverage to get them replaced considering they was $1700 each. I then contacted BMW of North America and explained to them the situation and was told to take it to a different service department and get it reevaluated. So I took it to the Park Ave service department and worked with Eric Cuello and his supervisor and was assured that it would be taken care of and replaced. They explained to me that if it was to be cracked it from inside then eventually the crack would follow through to the outside, in which kind of makes sense. I am really happy with their customer service and their work quality. My father and I have been getting our cars serviced there for years and will continue to do so for as long as we're driving a BMW. I recommend this dealership and service department for all those interested in BMW that are within the area, they are friendly and will assure you have a great experience. More

To be completely honest I did not have any intention of leasing a new car the Friday afternoon that I walked into the Park Ave BMW dealership. My true intentions were to gather some information and test leasing a new car the Friday afternoon that I walked into the Park Ave BMW dealership. My true intentions were to gather some information and test drive the 328 XI. To my surprise and happiness, a few hours later I was the proud owner of a brand new BMW as well as a member of the Park Ave BMW family. My salesperson, Jay Johnson, is the reason I made the decision to lease that day. Jay is a pleasure to work because of his outgoing and welcoming demeanor. He greeted me with a big smile and put me at ease with his down to earth personality. Jay is well versed on the BMW product and answered all of my questions honestly. I felt very respected by Mr. Johnson and knew that I was being treated fairly. Everyone I met at the Park Ave dealership that day was friendly and willing to assist in any way possible. I whole heartedly recommend this dealership and family to anyone looking to lease or purchase a BMW. It was the most pleasant car experience I have ever had, and I look forward to continuing my relationship with this dealership in the future. More

I was extremely happy about the time and patience I received from Dan. Dan was very helpful in meeting to my needs to purchasing this vehicle. I would most highly recommend Dan to anyone! Thank you aga received from Dan. Dan was very helpful in meeting to my needs to purchasing this vehicle. I would most highly recommend Dan to anyone! Thank you again!!!!! More

I recently bought a CPO BMW 335i from Park Ave BMW and had a great experience. I was a little nervous at first, since I live in Baltimore, and these guys are in NJ. However, Brad gave me a great price and had a great experience. I was a little nervous at first, since I live in Baltimore, and these guys are in NJ. However, Brad gave me a great price and sent me enough information about the car, to convince me to put a deposit and drive up to NJ. When I reached Park Ave BMW, the car was ready for me and looked great. The transaction happened quickly and I was able to drive back to Baltimore the same day. Brad is a very efficient and "no nonsense" guy - I would do business with him and Park Ave BMW again! More

Mike was friendly and made the entire buying experience a pleasure. He spent a lot of time with me going over the features of my new car. I would recommend Park Ave - and especially Michael Messinger - to pleasure. He spent a lot of time with me going over the features of my new car. I would recommend Park Ave - and especially Michael Messinger - to anyone interested in a new vehicle. More

The whole experience was great - from the low pressure sales, the great negotiating experience, the ease of new car delivery and the follow up. Kathleen was very professional, accomodating to my requests sales, the great negotiating experience, the ease of new car delivery and the follow up. Kathleen was very professional, accomodating to my requests and respectful of my time. More

We have leased/purchased many cars over the last 40 years. Rich was the BEST salesman we have ever dealt with. He is extremely helpful and follows through immediately on anything we need and promptly years. Rich was the BEST salesman we have ever dealt with. He is extremely helpful and follows through immediately on anything we need and promptly returns calls. More