Paramus Chevrolet

Service at Paramus All I had done was a oil change and tire rotation. As usual, the service was excellent, the speed in completeing both jobs was terrific. Tom McLaughl All I had done was a oil change and tire rotation. As usual, the service was excellent, the speed in completeing both jobs was terrific. Tom McLaughlin, and whoever was assigned to my car,are assets to your company. Thank you. Richard J. Pavone More

DO NOT USE THIS DEALER!!! Bait & Switch!!!! DO NOT USE THIS DEALER!!! They deserve ZERO STARS!!! Unfortunately, this dealer imposes a bait and switch. I was dealing with an int DO NOT USE THIS DEALER!!! They deserve ZERO STARS!!! Unfortunately, this dealer imposes a bait and switch. I was dealing with an internet sales rep (Mary Vanderbrink), whom seemed honest, and hammered out a deal for a (Black 2018 Chevrolet Traverse AWD LT1 (Cloth)) (300p/m, $3,000 down, they would pay my last lease payment of $252.89 and $400.00 Disposition fee). She wrote via email that her manager (Robert Kawczak) could do the above stated deal and based it on a vehicle with a similar MSRP Iridescent Pearl $40,390. When I attempted to follow through on it, they conveniently no longer had my wife's color choice, nor could they say when one would be in stock. When my call was not returned, I personally went to the dealership and Robert Kowzak could not even look me in the eye's, he was a con artist, and he referred me over to Robert Bozzo, another liar (from Waldwick). They refused to locate one, and attempted to convince me to take a vehicle meeting the specs, but Iridecent Pearl Tri-Coat, or Pepperdust (less expensive MSRP). The Iridecent Pearl Tri-Coat was in a lot in Fair Lawn, but I needed to rush to work, so we agreed I would return in the morning with my wife to decide which color she would be okay with considering this was the vehicle she was going to be driving. The pricing was supposed to remain. My wife and I arrived bright and early with our young children and decided on the Pepperdust if they would include the Interior Protection Package, Front and Rear Splash Guards, and a Cargo Cover. After 2.5 hours, trying to decide upon color, and Bob Bozzo trying to build rapport with us and our children, they claimed they could not include these options, even though, with them included, they would have saved a couple hundred dollars. Instead they said that payment would be $329 p/m and they weren't sure about absorbing the $400.00 Disposition Fee. My wife asked, "but the deal at 300 p/m stands for the Iridecent Pearl Tricoat, right?" Bob Bozzo, claimed they could not because they ran out of "Flex Cash," and that would be $329 p/m as well. I asked to speak with the Sales Manager Nolan Pena, but he claimed he could not leave the front desk, so Robert Kawczak appeared. Once again failing to make eye contact, and trying to beat around the bush. I gave them a sarcastic salute and thanked them for wasting precious time with my family, and obviously trying to blow up the deal, after they realized they agreed to an excellent deal. Is this my problem? No, and I have the email communications showing this was an accepted deal proposed by them. They are con artists, as a civil servant (First Responder) and a teacher, beware of this dealer, they are dishonest and I can only hope KARMA catches up to them!!! More

Best dealer experience ever I have had the unpleaseareble experience of going through the process of leas No and purchasing a car many times. My brother-in-law buying his car, my I have had the unpleaseareble experience of going through the process of leas No and purchasing a car many times. My brother-in-law buying his car, my Mother-In-Law, getting her first leased vehicle and finally my wife and I leasing our first vehicle. All this experiences were horrible and I had fear of stepping into dealers until I went to Paramus Chevrolet. Once I stepped inside this beautiful dealership I knew that this guys are not here to play games. They know how to make us customers feel welcomed and relaxed. Their professionalism and desire to assist their clients makes the process smooth. Their grand variety of choices and amazing deals makes t easy for the customer to make a selection. I I’m so happy with my new 2017 Equinox and If you are in the market for a car, don’t waste your time and come down to Paramus Chevy. More

Great experience. Learned more about my car in the process since the customer service representative explained about some of the readouts on my car that c experience. Learned more about my car in the process since the customer service representative explained about some of the readouts on my car that can help with timing of routine maintenance. More

Paramus Chevrolet Vehicle Purchase I was very satisfied with my purchase from Paramus Chevrolet. Bryant Adams was great to work with and made the experience stress free. We are very h I was very satisfied with my purchase from Paramus Chevrolet. Bryant Adams was great to work with and made the experience stress free. We are very happy with our used vehicle purchase and will continue to do business at this dealership!! More

Joe is the best! In 2010 I bought my GMC Envoy from Joe, recently I was looking to buy a 2018 Tahoe. While doing my search nothing near me was what I wanted. My husban In 2010 I bought my GMC Envoy from Joe, recently I was looking to buy a 2018 Tahoe. While doing my search nothing near me was what I wanted. My husband found that Paramus Chevy had the truck we were looking for and contacted Joe. As usual Joe was super professional and courteous during the entire experience. He answered all of our questions and put our minds at ease for anything. Joe is a great person to work with and whenever I need to buy another new vehicle he will be my first call. More

Excellent I leased a 2018 Chevy Colorado. I was met by Robert Brooks "Bob" who went over the vehicle and worked out everything. I couldnt ask for a better exp I leased a 2018 Chevy Colorado. I was met by Robert Brooks "Bob" who went over the vehicle and worked out everything. I couldnt ask for a better experience! More

Great I had a great experience at the Chevrolet dealer. The staff was very helpful. Overall I had no complaints with regard to the salesman and office staff I had a great experience at the Chevrolet dealer. The staff was very helpful. Overall I had no complaints with regard to the salesman and office staff. More

Aggravating I went for an Oil change that was suppose to Be free up to 24,000 miles I had less than 19,000 miles so I was lied to. Had to pay per Wayne Diaz..Th I went for an Oil change that was suppose to Be free up to 24,000 miles I had less than 19,000 miles so I was lied to. Had to pay per Wayne Diaz..Then the car service worker took my car off the lot after the oil change was completed & did not return it till 20 mins. later. Don't know why he did that for it waa just an oil change. If I had new brakes testing the car out would be acceptable. So I was ticked off about that too.. More

Great straightforward experience Great experience and knowledge of what we were looking for. When we picked up the vehicle everything was ready and waiting, very accommodating during Great experience and knowledge of what we were looking for. When we picked up the vehicle everything was ready and waiting, very accommodating during the whole process of the purchase. We highly recommend Andy and staff. More