Pape Subaru

Worked with Jun Mario. I had certain expectations that I had discussed with Jun and he met all of them. I have bought Subaru's from Ocean/Exeter and Patriot in the past and will always go to Pape first. Hig had discussed with Jun and he met all of them. I have bought Subaru's from Ocean/Exeter and Patriot in the past and will always go to Pape first. Highly recommended. More

I went to Pape Subaru to find a used car within my finance company's strict limits, and David found me a 2007 Ford Fusion that is perfect for me! His friendly and personable demeanor made my experienc finance company's strict limits, and David found me a 2007 Ford Fusion that is perfect for me! His friendly and personable demeanor made my experience a great one, and even fun! Everything went speedy and smoothly, and I was driving home my car in no time. I will definitely be going back for any of my future vehicles! Thanks David!!!! :) More

David and the staff at Pape Subaru made my purchase an enjoyable one...imagine that. I enjoyed the experience, what a unique experience. Pape also offers an unlimited mileage 10 yr warranty on the engine enjoyable one...imagine that. I enjoyed the experience, what a unique experience. Pape also offers an unlimited mileage 10 yr warranty on the engine and drive train...what a wonderful gift that is! I highly recommend purchasing your next Subaru at Pape. I will go back to buy my next car. More

I was in the market to buy a new 2013 Subaru Outback and decided to check online for reviews of different Subaru Dealerships close to my home. Pape Subaru had great reviews and then I checked out individual decided to check online for reviews of different Subaru Dealerships close to my home. Pape Subaru had great reviews and then I checked out individual sales agents at Pape and found that David Lara had lots of favorable reviews. Called up Pape and asked to speak to David to set up an appointment for my wife and I to test drive the new 2013 Outbacks. One hour later, we were at the dealership with David waiting to greet us. He let us test drive two different Outbacks, discussed different features of the new Outbacks and we decided that we liked the Silver one. In the past, I have had bad experiences in buying new cars with lots of pressure but David was very different with no pressure, no sales tricks, etc. Just a friendly sales person who was willing to work with us to reach an agreeable price. Within a short time, we agreed on a great price for the new car that met all of our needs. Bob Schulte, the General Sales Manager also helped us make this happen. We got a new Outback with no pressure tactics which made it a very pleasurable buying experience. Since Pape participates in the Subaru Guaranteed Buy-Back program, I was able to trade in my 2008 Outback to complete the deal. By early afternoon, we were heading home in our new Outback. I would highly recommend this dealership and especially David. More

Being very overdue for an oil change with a tight schedule, I was extremely happy to obtain an appt that met my needs 100%. At the same time, the staff showed me where a part to my new Subaru was tu schedule, I was extremely happy to obtain an appt that met my needs 100%. At the same time, the staff showed me where a part to my new Subaru was tucked under the mat. I felt like a highly valued customer! More

I bought a used Toyota Camry at Pape Subaru last month - Painless process; Excellent deal; Great car; I am very satisfied with Pape Subaru and my salesman Matt Conley Painless process; Excellent deal; Great car; I am very satisfied with Pape Subaru and my salesman Matt Conley More

We were in the market for a used car... something great on gas and affordable. We looked at the dealership we typically go to and their selection just was not what we expected. We found the perfect fit w on gas and affordable. We looked at the dealership we typically go to and their selection just was not what we expected. We found the perfect fit with Pape. From the moment we spoke to David we knew our experience was going to be great. However we never expected it to be so smooth and fun! That is right I used the word "fun" in describing our car buying experience. He listened to what we had to say and was sensitive with our price point. Never once did we feel like we were being sold. The day we went to pick up our 2010 Kia Forte he had even bought small gifts for the kids. The entire family walked away with a smile on their face. When we are ever in the market to purchase a vehicle in the future we will go nowhere else other than Pape Subaru. They are in the business of relationship building and just happen to sell cars. They have customers for life! I highly recommend this dealership. More

I brought my car in to have the side mirrors looked at (they wiggle beyond normal when I drive). I have only owned the car 6 months and they have done this since I bought the car but I had never made it b (they wiggle beyond normal when I drive). I have only owned the car 6 months and they have done this since I bought the car but I had never made it back to the dealership where I bought the car. So, I got my oil changed and had the mirrors assessed. I was told that that the mirrors were fine, which is fine, but odd given that I've owned multiple Subarus and never had this problem before. As I was pulling out of the dealership driveway, I went to adjust my mirrors (they had been left in less than useful positions), and the switch needed to control the mirrors fell forward into the inner dash area. I returned to the dealership and was informed that I would need to pay to have that fixed and he would need to order the part. I informed him that I did not have this problem prior to coming in for service. He assured me this was an unfortunate coincidence. I was shocked and appalled. I will certainly not be servicing my vehicle there ever again. Also, just a side note...at the service desk was a whiteboard with a sign that listed cars that the dealership was in DESPERATE need of...mine happened to be listed...a 2009 automatic Forester. While waiting for my service, I called the sales dept and asked what they would give me in trade for a new car. I was given an offensively low offer of $12,500 so without much to go on, I would say that perhaps this is not the best place to buy and/or trade in a vehicle either. More

I had an exceptional experience at Pape Subaru. I found David Lara to be extremely attentive to my needs and goals in the purchase of a new Impresa Premium 5 door vehicle. I appreciated David’s time and at David Lara to be extremely attentive to my needs and goals in the purchase of a new Impresa Premium 5 door vehicle. I appreciated David’s time and attention to details. I have had some great and not so great experiences in the past at purchasing cars. Pape Subaru offered outstanding customer service in a highly professional atmosphere. They were extremely thorough, trustworthy, fair, and answered all my questions completely. More