Pape Subaru

When I purchased my 2010 Forester at Pape I was encouraged to also purchase a pre-paid service plan which would cover recommended maintenance through 45,000 miles. I paid $1050 and returned to Pape encouraged to also purchase a pre-paid service plan which would cover recommended maintenance through 45,000 miles. I paid $1050 and returned to Pape for each service interval. The 45,000 mile check was my final service under the plan on Dec. 12. At the conclusion I was told I owed $235 for the service because my mieage was over 45,000 (45,062). In other words, they charged me twice for the same service. When I questioned this, I was told they "could not put it in" once the mieage passed 45,000. (I had called for an appointment the previous week but could not find a workable time). Given that policy, I would plan on using a different dealership for my next Subaru purchase, not purchasing the pre-paid service plan again and moving maintenance services for my current vehicle to another location. More

Pape Subaru really did "make my day"! They were friendly, fun and enthusiastic. They went above and beyond to make me a happy customer. This was the best car buying experience I have ever had! were friendly, fun and enthusiastic. They went above and beyond to make me a happy customer. This was the best car buying experience I have ever had!! More

I had a great experience purchasing my car with Pape. The salesman was not pushy and worked with others to get me the best possible price. While I am never sure if I have negotiated the best possible price, salesman was not pushy and worked with others to get me the best possible price. While I am never sure if I have negotiated the best possible price, with Pape I didn't feel taken advantage of. More

Our purchasing experience at Pape Subaru was well managed, efficient, informative, convenient, and pleasant. My wife and I were particularly pleased with the opportunity of working with the dealer s managed, efficient, informative, convenient, and pleasant. My wife and I were particularly pleased with the opportunity of working with the dealer salesman, David Lara. From the outset, he directly expressed his desire to meet our needs and not, primarily, those of the dealership. We were introduced to the dealership team during the decision making process and felt the strong and mutually supportive structure of that team. In addition, we enjoyed the personal relationship that we developed with David during the sales process. We would not hesitate to recommend Pape Subaru to our friends and look forward to a continued relationship with this dealership and its employees. Dave and Clarice Scotton More

We bought a 2011 Legacy and were so pleased with the car, the service and with the experience that we decided to replace an older Outback with a 2012 Outback. Our salesman for both transactions was Davis La the service and with the experience that we decided to replace an older Outback with a 2012 Outback. Our salesman for both transactions was Davis Lara. He was knowledgeable, helpful, and a real professional. He made the car purchasing easy and fun. All of the Pape personnel have been top notch, from David, to the business manager, to the service department, as well as the courtesy van driver, Bob. We highly recommend Pape Subaru. More

I contacted several Subaru dealers in New England and found Pape to be the most helpful and responsive. They also offered the best price so the decision was easy. The rest of the purchase and delivery found Pape to be the most helpful and responsive. They also offered the best price so the decision was easy. The rest of the purchase and delivery process went smoothly as well without any surprises. I would recommend them to anyone. More

I was shopping on line from Fairbanks alaska and they had I was shopping on line from Fairbanks alaska and they had the best price!!!! and i looked every where. They fallowed all of my requests to the lett I was shopping on line from Fairbanks alaska and they had the best price!!!! and i looked every where. They fallowed all of my requests to the letter, took care of all details for me, they made a long distant over the internet / phone purchase as easy as it could be. When I showed up, the car was detailed, fueled, and ready to go. All of the paper work was ready. It was the easies purchase that I have ever made, simple, affordable, and fun. I flew to Maine from alaska and drove back. In a world where out of sight is out of mind, I was most impressed that after the sale I continued to hear from them. I would recommend buying from them. More