Palmetto57 Volkswagen
Miami Gardens, FL
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432 Reviews of Palmetto57 Volkswagen
My experience at Esserman was outstanding. They truly have a team of professionals that are dynamic and provide great customer service. Instead of telling me what I couldn't get or qualify for, they were have a team of professionals that are dynamic and provide great customer service. Instead of telling me what I couldn't get or qualify for, they were very positive and explained everything to the fullest. I alaways had a sales person with me and they made sure that I understood the process. Before coming to Esserman I went to Gunther Volkswagen. They didn't try to help me and they weren't understanding of my situation. Information wasn't explained at all and they kept making me wait for almost a month. Finally, I decided to go to Esserman. What Gunther did for me in a month, Esserman did for me in a day. Esserman did it proficiently and effectively in a way that I would recommend anyone to come and get a car from this dealership. Mitra was very understanding and willing to work in my favor and Martin was very proficient in the knowledge of Volkswagen and Nissan product. I believe that with the hard work and diligence Esserman displayed during my time at the dealership...this dealership should be recession proof. The attitudes and friendliness that I experience was so inviting that I would like to purchase my next car from this dealership. More
I went to Esserman Volkswagen on a Saturday late in the day in order to have my 2010 Jetta Sportwagen TDI serviced. The 20,000 mile service was due, and unfortunately I never have time. I work a 70 hour day in order to have my 2010 Jetta Sportwagen TDI serviced. The 20,000 mile service was due, and unfortunately I never have time. I work a 70 hour week, and maintain a family, and household so my time is precious. I met with Rolando Sanchez who told me that his team didn't have time to perform the service that day, but then told me he could keep the my car at the dealer, and perform the service on Monday. Rolando then provided a loaner vehicle so I could continue to run errands, and get on with my day. My car was serviced, and returned to me as promised. I love Esserman they treat me like family, and respect my limited time. Adam More
We felt very well with the treatment received by the people of the dealer especially from Maria Fitzpatrick, Martin Centeno y Jesus Francos. The final price was exactly what we were looking and, we a people of the dealer especially from Maria Fitzpatrick, Martin Centeno y Jesus Francos. The final price was exactly what we were looking and, we are really very happy with this. Thank you very much. More
I brought my car in for 48,000 mile service. When I got my vehicle back, my check engine light was on. I had to bring my vehicle back FOUR times (the light kept coming back on) to finally get the problem c my vehicle back, my check engine light was on. I had to bring my vehicle back FOUR times (the light kept coming back on) to finally get the problem corrected. They did provide me with a loaner, but I had to call the service manager and the general manager to get it approved. Now I'm having a problem again. I love my VW but since I brought it to Esserman VW I've had nothing but problems with it. I would recommend avoiding this dealership's service department. More
I had a Mazda CR9 suv. The lease was to expire and we had the clear idea that heavy vehicles are not the wisest way to spend the money nowdays, especially when montly payments, insurance rates and gas consum the clear idea that heavy vehicles are not the wisest way to spend the money nowdays, especially when montly payments, insurance rates and gas consumption are higher. So we were just passing by the dealer looking at the new models and we found this smaller TIGUAN. I like very much the standard features like the blue tooth for the cell phone completely wireless and the touch screen music player. It has the capability of using SDM cards and I has alredy put into a memory of 8MB like 60 of my favorite CD's. The driving is confortable and the car is making 17.5 miles per gallon which if not the best, a little better than I was doing before. The torque is good and the driving is pleasurable. The sales person is Antonio Cantu a nice person. We also dealt with Glenn and Maria. I will coming back in a few months for my second wolkswagen. More
Martin and Hector were very helpful while i was looking for my new volkswagen. They walked me through everything step by step and made sure i was getting the best price i could for my vehicle. I left the for my new volkswagen. They walked me through everything step by step and made sure i was getting the best price i could for my vehicle. I left the dealership feeling very secure and happy with my purchase and intend on being a future volkswagen customer because of them. I would definitely refer friends and family to them for a new car. More
Martin was very helpful in getting the price I wanted to lease my new VW. His service was fast and friendly and had me out of the dealership in my new car in only a few hours. I'm very happy with my exper lease my new VW. His service was fast and friendly and had me out of the dealership in my new car in only a few hours. I'm very happy with my experience at Esserman and would recommend them to anyone looking for a VW. More
The sales person that was assigned to me was very nice.He was straightforward,honest and very helpful.He answered all my questions in a way that i would understand. He actually convinced me into buying a vol was straightforward,honest and very helpful.He answered all my questions in a way that i would understand. He actually convinced me into buying a volkswagen instead of buying a Toyota.I will definately buy another car from him .His name is Martin Centeno. More
I whent to volkswagen nissan again because 3 years ago I buy my first car there . Was a placent purchaces and nice to deal with great people who the number one priority is customer services..ones again I wa buy my first car there . Was a placent purchaces and nice to deal with great people who the number one priority is customer services..ones again I was in the dealer on sunday the 27 of march. I was recomemded by a coworked to see Martin Centeno..and I was glad to see him , he was very nice and helpful...he help me to found the car I wanted and give me a great deal as well...i definilly I will shop at that dealer againg.... Maryori Quinones More
it was great working with martin and mitra they help me 100% i will go back fto them when is time to purchase another car ! and will recomend them to friends and family , i dont think anoth me 100% i will go back fto them when is time to purchase another car ! and will recomend them to friends and family , i dont think another vw dealer have the same custumer service as esserman vw More