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Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,285 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,285 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
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January 13, 2024
Took vehicle in for oil/filter change and ask service rep to check the start/stop system. When I went to pick up my vehicle I had been charged for new aux, battery without consulting me or getting my approv to check the start/stop system. When I went to pick up my vehicle I had been charged for new aux, battery without consulting me or getting my approval. More
by fnmlbrown
Verified CustomerEmployees Worked With
January 13, 2024
Really good service all around. Solved all my issues in a timely manner. Thank you. Solved all my issues in a timely manner. Thank you. More
by paul@romatech.com
January 13, 2024
My first time using this dealership to service my vehicle. It was a good experience. I will use this dealership again. Thanks to Tina & the service manager (David) vehicle. It was a good experience. I will use this dealership again. Thanks to Tina & the service manager (David) More
by herbdn1967
January 12, 2024
I don’t issue with the service department and the service manager made things right. Thanks manager made things right. Thanks More
by mikedavidsonx5
Employees Worked With
January 11, 2024
Has taken care of my 2014 Jeep Grand Cherokee SRT for years. They are reliable. years. They are reliable. More
by mcdawgster
Employees Worked With
January 11, 2024
Very easy. Service was a great experience at Palmer. They have an excellent process that is extremely efficient. I’ve never experienced anything like it. Service was a great experience at Palmer. They have an excellent process that is extremely efficient. I’ve never experienced anything like it. More
by Bob A
January 11, 2024
I had my truck serviced at Palmer Dodge about one month ago. I was advised I needed new tires, their prices were competitive so we proceeded with purchasing them at Palmer. When I went to pick up my truck, ago. I was advised I needed new tires, their prices were competitive so we proceeded with purchasing them at Palmer. When I went to pick up my truck, I noticed two unexpected charges including a $46 credit card usage fee and a $25 fee for disposal of my old tires. I was never informed of these fees. I have spoken to the Service rep and to the Service manager numerous times via phone and texts. I was told “we will make this right and mail you a check for reimbursement of these charges “ but it’s been a month and I have not received anything but lip service! More
by mikedavidsonx5
Employees Worked With
January 11, 2024
Palmer dodge Chrysler jeep ram has Friendly staff and fast service. My last experience has been very good. fast service. My last experience has been very good. More
by abdi.g.biru
Employees Worked With
I don't see the guy who made my appointment and take the car keys. He usually sits in the middle of the service lobby.
January 09, 2024
Easy online scheduling of appointments. They took our vehicle promptly and gave us an accurate estimate and completion date was as promised. Luis, our service advisor, is very knowledgeable They took our vehicle promptly and gave us an accurate estimate and completion date was as promised. Luis, our service advisor, is very knowledgeable and respectful and kept us informed on the vehicles progress. More
by Anita Hand
January 07, 2024
No maintenance plan shown. From a brand car dealer it isn’t what I expect. I am not a car professional. Wripers have to be replaced but Not mentioned and sure not done From a brand car dealer it isn’t what I expect. I am not a car professional. Wripers have to be replaced but Not mentioned and sure not done More
by julbazin
Employees Worked With
? I do not know
