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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,200 Reviews

4,200 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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May 26, 2019

AC Service Check Dawn was great. She couldn’t have been more friendly and helpful through the whole process. They completed the job the same day we dropped off the car More

by ncscheidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
May 28, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

May 24, 2019

Winston and Courtney are great professionals I was very impressed/please with these 2 service. They deserve a gift card for there services. Kind,honest, friendly ,great attuide, work ethic, great More

by juniortanner46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston and courtney
May 28, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are so grateful for your feedback! Thank you for your business!

May 23, 2019

Good service Was able to fix my recall issue, waiting on a part to come in to fix another issue, but overall happy with the work done. More

by joanna.philpot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
May 24, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

May 23, 2019

Where’s Roberto? Was surprised to here my service advisor for YEARS was no longer there. I was coming to Palmer because of the trust I had in Roberto. I’ve got other J More

by nick-lane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kid at drive thru
May 24, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave this feedback. We are sorry to hear that you are considering another service center. We would love to continue working with you, so please do not hesitate to reach out if you have any concerns or questions.

May 22, 2019

Great serevice Everyone I dealt with was extremely nice. Easy drop off, convenient and quick loaner vehicle. Service was performed quickly with easy and quick pickup More

by bill@retainingwalls.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled you enjoyed your experience with our team! Thanks for leaving the positive review, we hope to see you again.

May 22, 2019

Quick and efficient Everyone was so easy to talk to and updated me along the way! I will definitely be coming back every time when I need service done. More

by kellymedwards1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. Please do recommend us to your friends and family!

May 22, 2019

personal Winston did a great job informing me every step of the way. Also will not forget that he stayed late on a Saturday to make sure I was able to check t More

by jhaydel3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

May 22, 2019

Had car all day w/an appointment scheduled in the morning I had a scheduled appointment to bring the car in at 9:00am. I received a text at 4:00pm that they couldn't look at it as they had been backed up from More

by erinkrut
Recommend Dealer
No
Employees Worked With
I cannot remember his name.
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

I’m sorry to hear about your experience. We take your concerns very seriously and want to work with you to make this right. Please contact me at your earliest convenience. Sincerely, Jody Cruce, VP, 770-410-1111

May 21, 2019

Good Experience Luis was my service adviser and he did a great job of communicating what was needed and what the time frame would be for the completion of the project More

by richmond.zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review! We look forward to seeing you next time!

May 21, 2019

Oil change The girl that was outside to check me in was rude. Also, we I got home and looked at the papers the technician had checked off I had windshield wi More

by FVICKERS94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure the names
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any inconvenience. Can you please give us a call so that we can find out what took place and how we can make this right? Sincerely, Jody Cruce, VP, 770-410-1111

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