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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,241 Reviews

4,241 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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June 14, 2019

Locks and other minor issues Friendly service. I was always kept informed about the timeline of my repairs and everything was completed as expected. The repairs were explained in More

by brianthorpe71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Jun 14, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We're so happy that you had a great experience with our service team. Please let us know if we can ever be of further assistance!

June 14, 2019

Helpful They were very busy but took care of my battery installation as it was effecting my car’ s performance The mechanic helped with pairing my phone with More

by demalean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Jun 17, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your opinion with others! We're happy to hear that you had a good experience and we look forward to working with you again!

June 13, 2019

Quick service with a smile! Customer service was excellent! Everyone was really knowledgeable and didn’t mind taking the time to explain the process to me. All my questions were More

by fonsecaalexandria92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Jun 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the amazing review! We're so happy to hear about your fantastic experience with our service team. Please let us know if we can ever be of further assistance!

June 12, 2019

Good service Followed my service adviser, Thomas Pappas from another dealership to Palmer. Palmer has much better service. I was in and out quickly and was satisfi More

by timheinrichs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas & Hiram
Jun 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us a chance! We're so happy that you can rely on Thomas and our team here at Palmer Dodge Chrysler Jeep Ram to provide an unparalleled service experience. We look forward to working with you again!

June 12, 2019

Service Visit I can in for a oil change and tire rotation , But ended up doing more the service well great they still got me out in a very short time and i was b More

by jmapps5701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Jun 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're really happy to hear about your great experience with our service team! Thank you for your kind words and please do not hesitate to reach out if we can ever be of further assistance!

June 12, 2019

Thomas Pappas Service manager 2019 Thomas, the service manager is worth his weight on gold when it comes to product knowledge and customer service. I would recommend this dealership fo More

by colin.merry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Jun 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

This is such amazing feedback to receive! We will make sure to pass this wonderful review along to our team. Thank you for your recommendation!

June 12, 2019

Battery change Fairly good turnaround time (1 hour) to have battery installed but the price also reflected that. $200 for a battery seems very high to me! More

by jhawk0919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We're happy to hear that our team provided a professional and efficient experience. If you ever have questions or concerns we would be happy to address them so please do not hesitate to get in touch. Thank you for your business!

June 11, 2019

Quick oil change for sons car My son brought his JGC in for. A quick oil change - Hiram in the service center got his car in and out quickly. We appreciate the great service! More

by nbhangtfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram in service
Jun 11, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

June 11, 2019

Awesome service Experience!!! Luis my service advisor is a fantastic guy, took extremely good care of me. He is my go-to guy next time I am at Palmer Dodge, thank you Luis, thank y More

by SUNNY76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Torres Espinoza
Jun 11, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

June 11, 2019

Most Expensive Lightbulb I have never had an issue with the service center at Palmer, they're always friendly and helpful! Unfortunately, even though my car is only 3 years More

by leighallison2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Jun 11, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for letting us know about your experience with our service team. We look forward to working with you in the future so please do not hesitate to reach out if you ever have concerns or questions for our team.

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