Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,241 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
Locks and other minor issues Friendly service. I was always kept informed about the timeline of my repairs and everything was completed as expected. The repairs were explained in Friendly service. I was always kept informed about the timeline of my repairs and everything was completed as expected. The repairs were explained in detail. More
Helpful They were very busy but took care of my battery installation as it was effecting my car’ s performance The mechanic helped with pairing my phone with They were very busy but took care of my battery installation as it was effecting my car’ s performance The mechanic helped with pairing my phone with blue tooth. also. More
Quick service with a smile! Customer service was excellent! Everyone was really knowledgeable and didn’t mind taking the time to explain the process to me. All my questions were Customer service was excellent! Everyone was really knowledgeable and didn’t mind taking the time to explain the process to me. All my questions were answered right away! There were no surprises which I love, and I had my car back within 5 days! I will be coming back for all repairs and maintenance! More
Good service Followed my service adviser, Thomas Pappas from another dealership to Palmer. Palmer has much better service. I was in and out quickly and was satisfi Followed my service adviser, Thomas Pappas from another dealership to Palmer. Palmer has much better service. I was in and out quickly and was satisfied with their service. Palmer is my new dealership and they will service my vehicles in the future. Thanks Thomas for your expert service. More
Service Visit I can in for a oil change and tire rotation , But ended up doing more the service well great they still got me out in a very short time and i was b I can in for a oil change and tire rotation , But ended up doing more the service well great they still got me out in a very short time and i was back at work . More
Thomas Pappas Service manager 2019 Thomas, the service manager is worth his weight on gold when it comes to product knowledge and customer service. I would recommend this dealership fo Thomas, the service manager is worth his weight on gold when it comes to product knowledge and customer service. I would recommend this dealership for service More
Battery change Fairly good turnaround time (1 hour) to have battery installed but the price also reflected that. $200 for a battery seems very high to me! Fairly good turnaround time (1 hour) to have battery installed but the price also reflected that. $200 for a battery seems very high to me! More
Quick oil change for sons car My son brought his JGC in for. A quick oil change - Hiram in the service center got his car in and out quickly. We appreciate the great service! My son brought his JGC in for. A quick oil change - Hiram in the service center got his car in and out quickly. We appreciate the great service! More
Awesome service Experience!!! Luis my service advisor is a fantastic guy, took extremely good care of me. He is my go-to guy next time I am at Palmer Dodge, thank you Luis, thank y Luis my service advisor is a fantastic guy, took extremely good care of me. He is my go-to guy next time I am at Palmer Dodge, thank you Luis, thank you Palmer Dodge!!! More
Most Expensive Lightbulb I have never had an issue with the service center at Palmer, they're always friendly and helpful! Unfortunately, even though my car is only 3 years I have never had an issue with the service center at Palmer, they're always friendly and helpful! Unfortunately, even though my car is only 3 years old.. my right main headlight went out. My husband took it in only to find out it would cost $350 to replace it!! I understand the labor involved, and the components are specialty, but I can't wrap my head around why a $250 lightbulb would burn out after 3 years.. so disappointed! This 'high quality' part that costs an arm and a leg to fix should NOT be faulty after only 3 years.. Jeep needs to look into this and find a better solution.. while $350 may not seem like a lot to most, but for us that was a very unexpected, very large expense. Fingers crossed the left one hangs on longer... More