Palmer Dodge Chrysler Jeep Ram - Service Center

Efficient Service Took my Jeep Grand Cherokee in for service -- was in and out of there, almost faster than I could eat my ChickFilA! Customer Lounge is very cozy, fr Took my Jeep Grand Cherokee in for service -- was in and out of there, almost faster than I could eat my ChickFilA! Customer Lounge is very cozy, free bottled water and coffee ;) More

Refreshing Professionalism When I met Winston I'd already been jerked around by a couple of other shops without answers to why I was having trouble with my car. Winston listened When I met Winston I'd already been jerked around by a couple of other shops without answers to why I was having trouble with my car. Winston listened, acknowledged my concerns and assured me that he and his team would get to the bottom of my issues. Not only did they but they worked with a third party I had a warranty with and I walked away with a fixed car and $0 bill. More

Excellent Service The service was excellent, the service was fast, the customer waiting area was clean, the price was good and the staff was very friendly and helpful. The service was excellent, the service was fast, the customer waiting area was clean, the price was good and the staff was very friendly and helpful. More

Good service We own a Jeep Cherokee Limited and have been regular customers of Palmer Dodge Chrysler Jeep Ram for four plus years. We have found their service depa We own a Jeep Cherokee Limited and have been regular customers of Palmer Dodge Chrysler Jeep Ram for four plus years. We have found their service department always be professional, accommodating, and reasonable. They stay very busy but they have always taken care of our needs in a timely manner. No excuses or horror stories experienced or seen. I guess that's why they stay busy. More

delivered way over promise recall repair was super fast, over and above expectations- got there early and still was 12th or 13th car checked in but was done in a few hours recall repair was super fast, over and above expectations- got there early and still was 12th or 13th car checked in but was done in a few hours More

Palmer Dodge is best in metro I drive out of my way for service at Palmer Dodge. I got recall notice on our 2019 Chrysler Pacifica. Easy to make appt. I was out with repair in less I drive out of my way for service at Palmer Dodge. I got recall notice on our 2019 Chrysler Pacifica. Easy to make appt. I was out with repair in less than an hour! I normally go to Dawn but she was out. Worked with Thomas and he was great. More

Aa/C service for Town and Country minivan Thomas Pappas from service took care of me and did a great job getting my van in and out as quick as possible for an A/C repair Thomas Pappas from service took care of me and did a great job getting my van in and out as quick as possible for an A/C repair More

Great Job! Luis provided awesome customer service. He made sure that everything was looked at to resolve my concern and more. My car was finished when I arrive Luis provided awesome customer service. He made sure that everything was looked at to resolve my concern and more. My car was finished when I arrived and a car was provided for me to drive as I waited on mine. Great Job Palmer!! More

Service was on point Service advisor, Harlam, took my vehicle to the service bay as soon as I pulled in. Service completed timely and advisor made notification during my Service advisor, Harlam, took my vehicle to the service bay as soon as I pulled in. Service completed timely and advisor made notification during my time in the waiting room. More

Under Promise and OVER Delivery - That's the best service. I got outstanding service at Palmer Dodge recently. Great people with knowledge and skill, that care about the customer, makes the difference. That's I got outstanding service at Palmer Dodge recently. Great people with knowledge and skill, that care about the customer, makes the difference. That's what I got from THOMAS PAPPAS. My 300 needed a factory recall update, service light status, and a new battery. They are a busy service shop and he told me it may take over a day to get the are in queue for repair. I got a rental for the day, he continued to text me with updates, and the care was prepared at the end of the day I brought it in. Not the extra day I was planning on. Thanks Thomas and thanks Palmer. I'll make sure to return for future service from you. Garrett More