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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,243 Reviews

4,243 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 01, 2019

Chelsea was great, followed through on everything, kept me updated! Called me to let me know the status of my warranty repair. Gave me any cost prior to the More

by crandall.lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Aug 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's awesome! We'll be sure to let Chelsea known she is doing a wonderful job! Thank you for choosing Palmer Dodge Chrysler Jeep Ram! We hope to see you again soon.

July 31, 2019

Great experience Thomas did a phenomenal job, great customer service and always welling to work with my time restrictions. Thank for your help and great customer servi More

by joseji78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None, Marc Mansel
Aug 01, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Way to go Thomas! We're so glad to hear he was able to provide you with exceptional customer service! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

July 30, 2019

fast and efficient Went in for an oil change, 30 minutes later I was on my way. Did not have to waste an entire afternoon. It was a Saturday so I expected to wait a wh More

by troyboyolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Jul 31, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's awesome! We're overjoyed to hear we were able to get you back up and running in no time at all so you could enjoy the rest of your day! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

July 30, 2019

Fast and Efficient This dealership has improved since my previous visit. Friendly staff, fast service and clean office space. Thank you, Harim for taking care of my car! More

by charlene.gunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harim
Jul 31, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear you had a wonderful experience here with us! We hope to see you again soon!

July 29, 2019

Warranty Claim I took my truck in for a transmission warranty claim which I bought the warranty from them when I purchased the truck. Not only did they have my truck More

by KAKOWALJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Winston
Jul 31, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are extremely sorry to hear about this and even more sorry to disappoint a customer. If you could give me a call when you have a moment, I'd love to hear about all your concerns and address them in the most suitable way. Sincerely, Jody Cruce, VP, 770-410-1111

July 28, 2019

Saved me from another dealer Excellent service. In particular, Thomas Pappas was an attentive, competent, efficient, detailed service advisor. And he really cared about my entire More

by Trailhawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Jul 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's awesome! We are truly honored to receive such high praise from you! We are constantly hard at work to provide our customers with exceptional service and we're so pleased to hear we were able to knock it out of the park for you. Please don't hesitate to reach out if we can ever be of further assistance.

July 27, 2019

No hassle warranty repair with great service My Uconnect 8.4 system started acting crazy. Recently moved to the area. Called Palmer and Luis was very helpful. He got me in to get it checked ou More

by WAYNEDOMING
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear we were able to help you ou! We'll be sure to let Luis and the rest of the team know they're doing a fantastic job!

July 27, 2019

Quick and easy day at Palmer Palmer does it again! Quick oil change and tire rotation on a work day can’t be beat. I’ve used them for all my service needs on my last 2 jeeps. More

by blakehowellinatlanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Jul 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much! We understand your time is extremely valuable, which is why we work hard to provide exceptional service in a timely manner. We hope to see you again soon!

July 27, 2019

You Guys ROCK!!! I felt a little apprehensive about going to a new mechanic but after getting my car serviced at Palmer I have to say I am absolutely pleased with t More

by robsymonette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil in service
Jul 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome! We're ecstatic to hear we were able to exceed your expectations and get you back up and running! We'll be sure to let Neil and the rest of the time know they're doing an amazing job. Please don't hesitate to reach out if we can ever be of further assistance.

July 27, 2019

Y'all are awesome! Keep up the excellence and expertise in Service. I've adored y'all and have bought Dodges since 2004 when y'all took care of my Ford Mustang after the More

by mikehardersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words, Mike! We truly appreciate your business.

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