Palmer Dodge Chrysler Jeep Ram - Service Center

Quick service I had an oil change and tire rotation done. Hiram updated me shortly that it very dirty and needed throttle service. I had noticed some engine delay I had an oil change and tire rotation done. Hiram updated me shortly that it very dirty and needed throttle service. I had noticed some engine delay so this made sense to me. He said he would have it ready as soon as possible and within 1 1/2 hours it was completed. This is much faster service than I have received at other dealerships. Hiram was professional and courteous. More

Recall services Thomas Pappas was a great help. Thomas is one of the most best service advisor dodge have ever hired. Thomas explains your car symptoms from detail to Thomas Pappas was a great help. Thomas is one of the most best service advisor dodge have ever hired. Thomas explains your car symptoms from detail to detail, make sure you understand what’s going on and answer all your questions before leaving. Thanks Thomas. More

Diesel Jeep recall My diesel exhaust system was full and needed to be regenerated. This is part of a recall on the diesels, so I brought it in to Palmer. Thomas was grea My diesel exhaust system was full and needed to be regenerated. This is part of a recall on the diesels, so I brought it in to Palmer. Thomas was great on the phone, asked me to bring it in, arranged for a loaner, and kept me up to date on the progress. During the process, he made me aware of additional items to be serviced, Made me aware of the estimates, and asked for my permission to move forward on those. Whenever I contacted him, he was quick to get back with me and had the right information. He has a great service spirit and did a great job fitting me into the schedule and taking care of me while I didn’t have my car. Great job, Thomas, and thanks for all the help! More

Vehicle was serviced in the time prescribed. No issues. Everything was taken care of on a timely basis. I would suggest throwing in a wash/vacuum when service is done. This may take a little time but if o Everything was taken care of on a timely basis. I would suggest throwing in a wash/vacuum when service is done. This may take a little time but if offered and accepted a part of the service I think many customers would appreciate it and return readily for future service. More

Routine maintenance routine My wife takes the vehicle there, they have a very friendly checkin staff and nice waiting area. They inform her when the work is done, bring the car a My wife takes the vehicle there, they have a very friendly checkin staff and nice waiting area. They inform her when the work is done, bring the car and explain everything found. Best tire prices around when compared to same tires. More

Great and fast customer service, thank you Luis Torres I had a front light problems, and the mechanics did a great job fixing the issue, as well as changing the cooling fan that was a recall item. Luis Tor I had a front light problems, and the mechanics did a great job fixing the issue, as well as changing the cooling fan that was a recall item. Luis Torres helped me tremendously, he was very understanding and efficient, he dealt with the extended warranty issues and was generally so polite! Will definitely recommend the place to my friends and come back if needed for any additional support. More

Great experience! Thomas took great care of me when getting my airbags replaced and oil changed. I got my Jeep in lithia springs but did not want to go to them for serv Thomas took great care of me when getting my airbags replaced and oil changed. I got my Jeep in lithia springs but did not want to go to them for service and I’m so happy to have found Palmer & Thomas! Will be seeing y’all again, thank you! More

My Experience My advisor was great! He got me in and out quickly at no cost to me. My wait time was a little under an hour. I will continue to use Palmer Dodge My advisor was great! He got me in and out quickly at no cost to me. My wait time was a little under an hour. I will continue to use Palmer Dodge More

Prompt and professional I've had my vehicle serviced 3 times with Palmer and each time it has gone smoothly and without complication. The technicians and representatives have I've had my vehicle serviced 3 times with Palmer and each time it has gone smoothly and without complication. The technicians and representatives have gone over and above every time. More

He was awesome! Thomas was very helpful and courteous. I Will definitely come back and request to have him help me again. Thomas was great! Thanks very much! Thomas was very helpful and courteous. I Will definitely come back and request to have him help me again. Thomas was great! Thanks very much! More