Palmer Dodge Chrysler Jeep Ram - Service Center

Excellent! Thomas was amazing from the initial call to the end of my service. He ensured all of my issues were addressed as well as assisted me with additional q Thomas was amazing from the initial call to the end of my service. He ensured all of my issues were addressed as well as assisted me with additional questions in regards to future service. More

Thomas is the best service advisor Outstanding service from start to finish !!!! My car was in and out of the dealership in less than 2 hours. Friendly and knowledgeable service by al Outstanding service from start to finish !!!! My car was in and out of the dealership in less than 2 hours. Friendly and knowledgeable service by all. More

Jeep Damper Replacement I called and talked to Thomas a week ago in regards to a recall and he said they were out of parts and to check back the following week. I called on T I called and talked to Thomas a week ago in regards to a recall and he said they were out of parts and to check back the following week. I called on Thursday and the part was available, Thomas set me up for an appointment first thing Friday morning. I was in and out in less than an hour. More

Best Service in the burbs I’ve never had service done in Atlanta or further south, but I have tried every Dodge/Jeep dealer for service north of the city and Neil here at Palme I’ve never had service done in Atlanta or further south, but I have tried every Dodge/Jeep dealer for service north of the city and Neil here at Palmer took great care of my Jeep and I will be back. I didn’t buy my Jeep from them and I had an issue covered under warranty, Neil had the problem diagnosed while I waited, gave me an estimated time of repair and had me out the door in a loaner while the repair was made. I was kept informed of what was going on while they had my Jeep for a couple days and was ready to go with the problem fixed and a factory recall issue completed as well. Problem solved and customer happy. I will be back and now have a go to spot for maintenance. More

excellent service dropped jeep off, spoke with service advisor Thomas, he was friendly and helpful, gave me a loaner a beautiful rubicon to drive while my sport was in dropped jeep off, spoke with service advisor Thomas, he was friendly and helpful, gave me a loaner a beautiful rubicon to drive while my sport was in the shop. all turned out great, all kept in touch and advised me every step of the way. upon pick every this was explained what they did and so far everything is great. More

Neil was a wonderful service adviser I’ve had service advisers here before and Neil was without a doubt the best. He took a lot of time to explain to me (and my husband in another convers I’ve had service advisers here before and Neil was without a doubt the best. He took a lot of time to explain to me (and my husband in another conversation) just exactly what was needed and why. He also told us what DID NOT need to be done (at present) and why. I must say that kind of honesty is very refreshing! Neil has won our trust AND business More

Consistently great service Palmer has serviced my daughter’s 2012 Jeep Liberty for 5 years now. Rather than doing it for her I’ve let my daughter handle the service relationship Palmer has serviced my daughter’s 2012 Jeep Liberty for 5 years now. Rather than doing it for her I’ve let my daughter handle the service relationship with Palmer so she learns the ropes. Every father worries about their daughter being taken advantage of “cause she’s just a kid and she’s a girl.” I have been thoroughly impressed with the service managers who have taken care of my daughter. They have treated her with respect and provided great service to her Jeep. More

My favorite car place there is no other dealership I rather go to for the service of my Jeep. In the new future when I start to buy another truck..Jeep Rubicon to be exact, there is no other dealership I rather go to for the service of my Jeep. In the new future when I start to buy another truck..Jeep Rubicon to be exact, Palmer Dodge is where I would go. POINT BLANK !!! More

Thomas From start to finish, Thomas was awesome. I delayed getting my car to a dealer for service because I had poor customer service from another Dodge deal From start to finish, Thomas was awesome. I delayed getting my car to a dealer for service because I had poor customer service from another Dodge dealer. From the time Thomas answered the phone on my initial call until I went to pick up my car he was polite, he listened and was very helpful. Not sure who the other service person was that was there with Thomas when I picked up my car but he offered some useful information as well. Going forward, this will definitely be my choice for a Dodge dealer whenever I need service. More

Jeep in the shop again Thomas was great to work with. I appreciate him stepping up and scheduling my service in Dawn Breskos absence. My jeep has a history unfortunately and Thomas was great to work with. I appreciate him stepping up and scheduling my service in Dawn Breskos absence. My jeep has a history unfortunately and it took a few calls but Thomas came through for me. Jason More