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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,244 Reviews

4,244 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 31, 2019

Excellent! Thomas was amazing from the initial call to the end of my service. He ensured all of my issues were addressed as well as assisted me with additional q More

by jasminelewis2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Sep 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Way to go Thomas! We'll be sure to let him know he is doing a truly exceptional job! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 31, 2019

Thomas is the best service advisor Outstanding service from start to finish !!!! My car was in and out of the dealership in less than 2 hours. Friendly and knowledgeable service by al More

by gpappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Sep 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We understand your time is valuable which is why we work hard to get your vehicle in and out of the shop in a timely manner, all while providing the best quality service. We hope to see you again soon!

August 31, 2019

Jeep Damper Replacement I called and talked to Thomas a week ago in regards to a recall and he said they were out of parts and to check back the following week. I called on T More

by nolefan07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Sep 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so pleased to hear Thomas was able to get you in and out of the shop in no time at all! We hope to see you again soon!

August 31, 2019

Best Service in the burbs I’ve never had service done in Atlanta or further south, but I have tried every Dodge/Jeep dealer for service north of the city and Neil here at Palme More

by Mike the Jeeper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
Sep 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us a chance! We work hard to provide all our guests with an exceptional experience and we are honored to receive such high praise from you! We look forward to continuing to provide you with the best quality service.

August 31, 2019

excellent service dropped jeep off, spoke with service advisor Thomas, he was friendly and helpful, gave me a loaner a beautiful rubicon to drive while my sport was in More

by v337w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas and nick, I don't remember the loaner car lady. all were wonderful.
Sep 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's is truly wonderful to hear! We could not be happier that Thomas was able to provide you with such exceptional service! Please don't hesitate to reach out if we can ever be of further assistance!

August 31, 2019

Neil was a wonderful service adviser I’ve had service advisers here before and Neil was without a doubt the best. He took a lot of time to explain to me (and my husband in another convers More

by angeladross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Feinberg
Sep 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That is truly wonderful to hear! We are ecstatic Neil was able to provide you with such an exceptional experience! We look forward to seeing you again!

August 31, 2019

Consistently great service Palmer has serviced my daughter’s 2012 Jeep Liberty for 5 years now. Rather than doing it for her I’ve let my daughter handle the service relationship More

by WindStalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us this note! We strive to provide all of our guests with top-notch service and we're delighted to receive your compliments. We look forward to continuing to keep your daughter's Liberty running in the best possible condition.

August 30, 2019

My favorite car place there is no other dealership I rather go to for the service of my Jeep. In the new future when I start to buy another truck..Jeep Rubicon to be exact, More

by brandnew.1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony White sales and Hiram service advisor
Aug 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to leave this awesome review! We look forward to helping you get into a brand new Jeep Rubicon when the time comes!

August 29, 2019

Thomas From start to finish, Thomas was awesome. I delayed getting my car to a dealer for service because I had poor customer service from another Dodge deal More

by chareecaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pappas
Aug 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for giving us a chance! We're so glad Thomas was able to provide you with exceptional customer service. We hope to see you again soon!

August 29, 2019

Jeep in the shop again Thomas was great to work with. I appreciate him stepping up and scheduling my service in Dawn Breskos absence. My jeep has a history unfortunately and More

by jsn_andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn, Thomas
Aug 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear Thomas was able to help you out! Thank you for choosing North Star Dodge Chrysler Jeep Ram!

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