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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,244 Reviews

4,245 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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September 10, 2019

Prompt and professional I've had my vehicle serviced 3 times with Palmer and each time it has gone smoothly and without complication. The technicians and representatives have More

by GARRETT-JAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsie Campbell (very professional)
Sep 11, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We strive to provide exceptional service to our guests and we are so glad to hear we have continually been able to hit the mark with you! We hope to see you again soon!

September 09, 2019

He was awesome! Thomas was very helpful and courteous. I Will definitely come back and request to have him help me again. Thomas was great! Thanks very much! More

by Birtoncowden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappad
Sep 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome! We love being able to provide our customers with an outstanding experience! We'll be sure to let Thomas know he is doing a superb job!

September 07, 2019

Amazing group of 1st class automotive professionals. Palmer's service center repair completely fixed the problems with my 13 year old Chrysler 300C. Impressive service professionals were thorough, paid a More

by Leroy_QA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pappas (10*)
Sep 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We work hard to provide all of our guests with first-rate customer service, and we are honored to receive such high praise from you! We'll be sure to let Thomas know he is doing an exceptional job!

September 07, 2019

Very Helpful personnel Our Cherokee experience a difficult to diagnose issue but the dealership stuck with it, handled the matter in a friendly, professional and satisfactor More

by JerryE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That is wonderful to hear! We love knowing our customers leave here with a smile on their face. We are so glad we were able to diagnose and fix the issue on your Cherokee! We hope you will come back and see us again the next time you need service.

September 06, 2019

Ryan in Parts Department was Amazing to work with! Ryan in Parts Department gave me his cell number. Was very responsive. Helped me pick the correct tires, wheels and lift and it came out the exact w More

by jonjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston
Sep 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's awesome! We're so happy the modifications on your vehicle came out just the way you wanted! Please don't hesitate to reach out if there is anything else we can help you with!

September 06, 2019

Oil change They got me in quickly for an oil change and tire rotation. The staff was very friendly and professional. I had just moved to the area and was pleased More

by pucknutrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady handling oil changes
Sep 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to share your experience with us! We love being able to help our customers out in a timely manner. We hope to see you again soon!

September 06, 2019

Very efficient and pleasant to work with. Winston checked my truck in and the shuttle driver gave me a ride home. Winston communicated with me very well and my truck was serviced promptly. More

by haas_tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Sep 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's what we love to hear! We hope you will come back and see us again the next time your vehicle needs to be serviced!

September 05, 2019

Great Experience! Luis, my service rep, was very knowledgeable, helpful and kind. He explained the service needed, charges, answered all my questions and kept in contac More

by skmcgrane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 05, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for this amazing review! We're so happy that your service experience went so smoothly and we hope to work with you again in the future!

September 05, 2019

Superb Customer Service Thomas Pappas was able to diagnosis the issue with my Charger and when I told him I did not have another car to use while the Charger was being servic More

by lgowalker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Sep 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear Thomas was able to ger your Charger in and out of the shop in no time at all! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

September 05, 2019

Goodr repair service with excellent service advisor. Repairs were done properly but highly disappointed in differences noted in three consecutive 23 point inspection reports. Please review reports from 8 More

by doccasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Anderson
Sep 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Although we're pleased to hear you had an excellent experience with our service advisor and that the repairs on your vehicle were completed to your satisfaction, we are sorry to hear about your disappointment with your inspection reports. If you wouldn't mind giving me a call when you have a moment, I would love to go over your inspection reports with you. Sincerely, Jody Cruce, VP, 770-410-1111

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