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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,282 Reviews

4,282 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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October 07, 2019

Great Service This is my third time here. Every time they provide great service. My advisor in this opportunity, Hiram, prioritized the services, making the time I More

by Damaris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram Morales
Oct 07, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for allowing us to service your vehicle! We're pleased to hear Hiram was able to get you in and out of the shop in no time at all!

October 06, 2019

Intermittent Navigation and Sirius radio problem solved Service techs reached out to Sirius technical support to help diagnose Sirius reception issues. They found and replaced several faulty components to More

by brad51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in service dept
Oct 07, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

October 06, 2019

Service Advisor Luis was so helpful and made the process so easy for our daughter in repairing her Jeep. He explained to her about alignment and the process they take More

by margaretpsmith2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Oct 07, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are happy to hear Luis could help your daughter out! Our team works hard to go above and beyond for all our valued guests. We appreciate your business and hope to see you again soon!

October 05, 2019

Great attention Luis is one of your best assets there. He is very careful, and committed to explain the service so the customer understands what is the issue, what is More

by jlluchh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 07, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2019

Great service! Great experience! Service team was awesome, but the parking lot is a nightmare! You almost can’t drive to the service department. You guys need more More

by fred.moyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole. We will take your comments into consideration.

October 04, 2019

these people work hard! thoroughly researched the 'strange' problem and fixed a very unusual issue. give these people the credit that is due... work space is limited and cu More

by lynallen0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
neil and new sevice manager
Oct 04, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and we will take your comments into consideration.

October 04, 2019

Fantastic Service I worked with Thomas and he was terrific. I was very impressed..... especially being that it was a busy Friday morning. Waiting area was also very cle More

by bds02d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Oct 04, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

October 03, 2019

Great Experience The service was GREAT. I was contacted often to make key decisions about concerns with the car prior to work being done. Service Adviser, Dawn, was More

by RW#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
Oct 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to let us know how we are doing! We truly love being able to provide our guests with outstanding service they can trust! We look forward to seeing you again next time!

October 03, 2019

Best service #1 From start to finish. It was great. Winston was awesome. He really made me fill I was the only one there. Even set me up so I can go to work.He kept m More

by tyronethorne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Oct 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Way to go Winston! We're so pleased to hear he was able to provide you with outstanding service! We hope to see you again soon.

October 03, 2019

Superior!!! Palmer Dodge Chrysler went above and Beyond in their service of our truck. We were traveling and our breaks went out. They listened to our situation a More

by Jk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Oct 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank so much for sharing your experience with us! We love being able to provide our guests with quality service they can trust, and we're so glad we could help you out! Safe travels!

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