Palmer Dodge Chrysler Jeep Ram - Service Center

Personal and Proactive Very friendly staff who were great about proactively communicating the status of repairs. Repairs were made much quickly than originally anticipated. Very friendly staff who were great about proactively communicating the status of repairs. Repairs were made much quickly than originally anticipated. Very easy to pay bill online and then pick up the car. More

Outstanding service Service Advisor was awesome! Can’t remember her name but it was a lady with crutches. I will check a name below but did not encounter anyone other tha Service Advisor was awesome! Can’t remember her name but it was a lady with crutches. I will check a name below but did not encounter anyone other than the lady mentioned above. More

Battery replacement I didn’t need an appointment, they took my car quick, the diagnostic was correct, the work that they performed was precise and they explained all they I didn’t need an appointment, they took my car quick, the diagnostic was correct, the work that they performed was precise and they explained all they did. More

Fuel Injector issue Thank goodness for extend warranty! Thomas in service took the best care of my Jeep and even though it took a little longer than expected he called me Thank goodness for extend warranty! Thomas in service took the best care of my Jeep and even though it took a little longer than expected he called me daily to give me updates. That's never happen in the past with previous service departments. Thanks again for the great customer service. More

Airbag recall Professional, on time and dedicated to my request. Chip was great. Watching the others and how they interacted with customers I could tell they for th Professional, on time and dedicated to my request. Chip was great. Watching the others and how they interacted with customers I could tell they for the most part were trained well. Chip did seem to be a step ahead on how he handled my time. More

personal approach and desire to solve a problem I am very thankful to the specialists which took care about my car. They were willing to resolve the issue with my car as soon as possible and minimiz I am very thankful to the specialists which took care about my car. They were willing to resolve the issue with my car as soon as possible and minimize my inconvenience More

Best place in town! Been doing business here for 18 years. Quality in every department. Thomas Pappas is the best when it comes to service hands down. Gabriel and Mopar M Been doing business here for 18 years. Quality in every department. Thomas Pappas is the best when it comes to service hands down. Gabriel and Mopar Matt in sales are the only people I will deal with. Jody runs a tight ship and won't ever go anywhere else to purchase or service my cars More

Great experience Perfect, everything was on time, Luis took care of me and my Jeep from start to the end. He explained whole process to me before the start of work an Perfect, everything was on time, Luis took care of me and my Jeep from start to the end. He explained whole process to me before the start of work and after it was finished. Great job all at Palmer, especially Luis Thank you More

Great customer service We had a recurrent issue with our car and Neil from the service department went over and above expected to ensure we had the best customers service. I We had a recurrent issue with our car and Neil from the service department went over and above expected to ensure we had the best customers service. I would definitely recommend Neil as the best service person at Chrysler. More

Routine Service Thomas has been fantastic in taking care of me-recently had a Jeep Wrangler and a Ram 2500 serviced. Both were completed in a very timely and profess Thomas has been fantastic in taking care of me-recently had a Jeep Wrangler and a Ram 2500 serviced. Both were completed in a very timely and professional manner-I was promptly notified when the vehicles were ready (2 separate service appointments). The technicians are very good...I have been a customer of this service department for 6 years More