Palmer Dodge Chrysler Jeep Ram - Service Center

Hiram and the Express Team are amazing very time when I go in for an oil change and tire rotation, Hiram is there and ready to support his customers. His communication is constant and the s very time when I go in for an oil change and tire rotation, Hiram is there and ready to support his customers. His communication is constant and the service provided by the Express Team is consistently quick. I am usually in and out within 45 minutes. I bought the oil change package so the price is completely doable. A note for the waiting area - the tv is ALWAYS too loud for those of us that have to work while waiting. More

Service Repair They did an excellent job. they got me in diagnosed the problem in about 20-30 minutes. Since it was going to take another day for parts and labor t They did an excellent job. they got me in diagnosed the problem in about 20-30 minutes. Since it was going to take another day for parts and labor they put in me a rental car. I was expecting it to be done later the following day but I had a call in the morning telling me it was ready to go. Great service!!! More

Great price GREAT PRICE ON OIL CHANGES AND VERY FRENDLY STAFF WE DID NOT BUY OUR VEHICLE HERE BUT HAD A GREAT EXPERIENCE WITH THIS DELAERSHIP ON 10/05/19 GREAT PRICE ON OIL CHANGES AND VERY FRENDLY STAFF WE DID NOT BUY OUR VEHICLE HERE BUT HAD A GREAT EXPERIENCE WITH THIS DELAERSHIP ON 10/05/19 More

Slow Service The check in process when dropping off your car is very slow. You are only able to work with the advisor your appointment is with and if there are ot The check in process when dropping off your car is very slow. You are only able to work with the advisor your appointment is with and if there are other advisors sitting there, you are forced to wait until your advisor is open. If you need a loaner you have to go to enterprise to get it, in all, just to drop off your car and get a loaner is an hour long process. The communication on status of your car is also spotty, my car was in 3 days before I heard anything for an issue with the battery. Also, I was recommended to have a tire balancing and rotation on brand new tires. More

Luis was an awesome Advisor Luis made my service visit for an oil change and recall very smooth He kept me up to date all along the way I would recommend Luis to everyone Luis made my service visit for an oil change and recall very smooth He kept me up to date all along the way I would recommend Luis to everyone More

Routine Maintenance + Extras I made a service appointment with Dawn Bresko and she did an absolutely outstanding job start to finish. Her customer service is excellent and I would I made a service appointment with Dawn Bresko and she did an absolutely outstanding job start to finish. Her customer service is excellent and I would come back solely because of her. I dropped my car off for service and they happened to be out of rental cars. She had Enterprise come pick me up from the dealership, which was very convenient. Even though the service took longer than expected on my car, Dawn assured me that my rental fees were going to be covered which was honestly a deciding factor for me. They also have a text messaging service when you drop your car off for service, which is super convenient during the work day to check status and ask/answer questions. All in all, if you're looking to make an appointment here - ask for Dawn, because she's the gold standard at this place. More

Bad brakes Took my car I. Encaustic got a bad break job from somewhere else...The problem was quickly diagnosed and explained. Thanks Palmer Dodge! That’s why I Took my car I. Encaustic got a bad break job from somewhere else...The problem was quickly diagnosed and explained. Thanks Palmer Dodge! That’s why I eventually always come back. More

Great experience The whole process was smooth and communication was great. Neal and the team went above and beyond to get my Jeep fixed and made it so easy to still be The whole process was smooth and communication was great. Neal and the team went above and beyond to get my Jeep fixed and made it so easy to still be able to pick up my car even though I was out of town when it was ready. Extremely flexible and great! More

Fantastic Service Hiram Morales-Baez Is the best service Advisor we have ever worked with. At Palmer Dodge Chrysler Jeep Ram They treat you like Family! Best Automob Hiram Morales-Baez Is the best service Advisor we have ever worked with. At Palmer Dodge Chrysler Jeep Ram They treat you like Family! Best Automobile Dealership l have ever bought a vehicle from and love their fantastic service 😀 More

Issues with Brakes and Other Dealer Recommended Services Luis was very helpful and went out of his way to explain everything to me that needed to be done on my Jeep. He was very responsive via text and phone Luis was very helpful and went out of his way to explain everything to me that needed to be done on my Jeep. He was very responsive via text and phone and kept me updated throughout the entire process. He did not push me to get any services done that weren't necessary and actual told me to hold off on a few things that I was anticipating having to be done. It was easy to tell that Luis likes what he does and also cares about his customers. More