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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
3,967 Reviews

3,967 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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June 06, 2019

Oil change and Break Inspection No appointment, came in, quick service great multi point inspection report. I will be back for maintance services and Oil Changes. Excellent dealershi More

by dpffitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn - 10+ rated Service Advisor
Jun 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

June 04, 2019

Fantastic Team and very responsive. Dawn and David have renewed my faith in dealer service. Great team. David and Dawn went above and beyond. Car came back a little dirty and Dawn handle More

by tomhollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
Jun 04, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so happy to hear about your amazing experience with David and Dawn. Thank you for giving us a chance, and please reach out if we can ever be of further assistance!

June 03, 2019

Hated this place, now it's cool again You know the old saying, sales sells the first car, but service sells the second, third, fourth, fifth... Service might have sold the first car for More

by grcnb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Anderson
Jun 04, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We cannot thank you enough for taking the time to leave this wonderful feedback. We're so happy that you gave us another chance, and we hope to work with you again in the future. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

June 01, 2019

Oil change First time Jeep owner and first oil change. I thought the service was fine, the advisor Hiram was great and explained everything thoroughly. My only More

by yingerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Jun 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this suggestion! We hope to work with you again here at Palmer Dodge Chrysler Jeep Ram!

June 01, 2019

30,000 mile checkup & Start/Stop sudden acceleration issue Requested Start/Stop feature be eliminated: told it could not be done. Provided info regarding accident on 2/14 when my car suddenly accelerated at More

by nw813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas and Mark in Service
Jun 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for letting us know about your experience. We appreciate the feedback and hope you will reach out if we can ever be of further assistance.

June 01, 2019

New Tires Went in for oil change, and Hiram immediately identified that I needed new tires. He got me a competitive price within 45 minutes, and I had my vehic More

by jlboniface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Jun 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

June 01, 2019

Great service! Great service. Wished Roberto was still there. You were very busy but handled oil changes very quickly.I was told it would take one and a half hour More

by ykennyxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram-great employee
Jun 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

June 01, 2019

Excellent Service on my Jeep Commander I recently had work done on my Jeep Commander and was extremely satisfied with the work completed and Dawn my Service Advisor. Dawn keep me in the loo More

by Ativanman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn in Service
Jun 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

June 01, 2019

They done real good ! I had a concern, they fixed it. I don’t know how to express my satisfaction any more than they fixed my concern. The car wasn’t right. They fixed it a More

by curtis01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis and Mike and the nice Loaner Lady. Thank Y’all
Jun 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for letting us know about your experience with our service team. Please do not hesitate to reach out if we can ever be of further assistance as we are here to help!

June 01, 2019

Recent Service Review I scheduled a routine oil change and tire rotation with Dawn Bresko of Palmer Dodge CJR. I also requested they troubleshoot an added item concerning m More

by mkb76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Bresko
Jun 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

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