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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,282 Reviews

4,282 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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December 30, 2019

Friendly staff I went for general oil change and tires rotation. The service was quick and Hiram was friendly and there was some issue with the coolant and they fix More

by kaushikpotru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the glowing recommendation! It's our pleasure to provide you with the world-class customer service you deserve! We hope to see you again soon.

December 30, 2019

Very bad oil change experience I purchased a 3 oil change package. 6 months later when I attempted to get the 2nd oil change I was told the person who sold me the original packa More

by m4moore2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hiram
Dec 31, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are incredibly sorry to hear about this and even more sorry to disappoint a customer. We want to assure you that your experience is not up to par with the high standards we hold ourselves to. We hope you will give us another chance to make this right. Sincerely, Jody Cruce, VP, 770-410-1111

December 27, 2019

Professional. All good. Fixed problem that was a repeat issue coffee in waiting room just ok. Not great. Service department advisors were all alike none had any hai More

by jgray13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Wilks
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

December 27, 2019

great Service. My service was great and so was Luis. The only thing that kept me from giving 5 stars was that my car smelled badly of oil and it took me several day More

by m22bossy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Dec 27, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole. Sincerely, Jody Cruce, VP, 770-410-1111

December 27, 2019

Great service as always with Palmer Dodge! Oil change, tire rotation, 4 wheel alignment and break pads checked per request. Informed that brake pads still have a lot of wear left on them! So More

by delena.rob.rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

December 26, 2019

Oil change Hiram gave me an estimated time on a busy Saturday morning of service of my vehicle and he was right. Along the process was very communicative and tho More

by lacherylgreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 26, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for this excellent review! We are so glad to be able to help you keep your vehicle in tip-top shape!

December 26, 2019

Very Good and fast. The service team helped with a discount because my service was related to an issue I previously had repaired at your center. Then they surprised me w More

by lbroselli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murray
Dec 27, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

December 23, 2019

Generally good Receiving service area layout is a pain to maneuver when busy. Will shop around for prices next time, although I received a nice discount on service More

by gwells1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto, Murray
Dec 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole. Sincerely, Jody Cruce, VP, 770-410-1111

December 23, 2019

Amazing Customer Service My boyfriend is deployed overseas and wanted to surprise me with a new gorilla glass windshield and to service my Jeep. He arranged the entire thing w More

by josie.marmolejos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murry
Dec 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We're beyond ecstatic to hear Murray was able to help pull off your boyfriend's big surprise for you!

December 23, 2019

Requested oil change and 23-point trip check. Requested service for oil change and 23-point Trip Check was done very well and quickly completed. Thanks for your continued assistance and good serv More

by a3g4r3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram, Roberto DelCampo
Dec 24, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

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