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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,282 Reviews

4,282 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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February 08, 2020

Complete Rear Brake Job Prompt professional recommendations and service. I requested an inspection of my brakes After expecting to get a recommendations for all the brakes More

by john.minnick.usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto in Service Department
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

February 08, 2020

I used the Express Service and it was awesome. I expected a much longer wait than I had, and they touched base with me several times to let me know how things were going. Roberto was terrific. More

by jacapejr
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto in service.
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the outstanding review! We're so glad we could be of service! We look forward to seeing you again next time.

February 08, 2020

Wish there was a closer competitor. Brought car in the night before 8:15am service app’t. The did not start the next day until 3:00pm, so when they decided what needed to be done, the work could not be co More

by gfreeman1
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

I am truly sorry to hear about your frustrations during your last visit with us. Your business means a lot to us along with your satisfaction with our services. Sincerely, Jody Cruce, VP, 770-410-1111

February 07, 2020

After 2 rear differential rebuilds problem is worse than originally dropped I was told it was a complete rebuild by the service dept but by the parts list on receipt the carrier assy was not replaced I par More

by jcornelison12345
Recommend Dealer
No
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto service writer has been helpful and David with ram approved warranty repair with my participation in money
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We're incredibly sorry to hear about your frustrations. Will you please give me a call when you have a moment, so I can assist you in any way I can. Sincerely, Jody Cruce, VP, 770-410-1111

February 07, 2020

The team was effcient and timely. My service was handled efficiently and timely as if it was a business transaction, which really it was. Nothing outstanding with my interactions with More

by jeff.chambrello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston and one other intak person who never looked at me a signle time.
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to share your valuable feedback with others. We hope to see you again soon.

February 07, 2020

Big Fan! I relocated here to Georgia almost a year ago. From finding a good barber or pizza when moving to a new town it can be quite stressful, let alone look More

by tom.mcconahay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the stellar review, Tom! We're proud to provide our guests with the outstanding service they deserve, and we will continue to work hard for all our valued guests! We look forward to seeing you again next time.

February 07, 2020

Fantastic service, communication and overall experience start to finish. Michael Stuart is kind and respectful and set my expectations every step of the way. Thank you! More

by kmdevine1
Recommend Dealer
Yes
Employees Worked With
Michael Stuart
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

February 07, 2020

Great service by Luis. Professional and kept me up to date. Great job by repair tech completing repairs in the timeframe promised. Very much appreciated! More

by BrianP
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome, Brain! It was a pleasure serving you, and we hope to see you again next time.

February 07, 2020

Hiram was great as usual and the service was quick. Thank you Palmer Jeep. I will definitely continue to use for all my Jeep maintenance needs. More

by jaysolo57
Recommend Dealer
Yes
Employees Worked With
Hiram
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Hiram in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!

February 07, 2020

service Outstanding customer service. Awesome that Roberto is back!!! They are very responsive and do excellent work. I was very happy with the service, as us More

by alantouart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

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