Palmer Dodge Chrysler Jeep Ram - Service Center

Luis Torres has been a great service advisor. Had some issues and Luis was helpful. The shuttle service is a great extra service that this dealer offers. issues and Luis was helpful. The shuttle service is a great extra service that this dealer offers. More

Did great Luis did great, he prepared me for the worse and we hoped for the best together. Every charge was clearly explained before hand. He even helped me wit Luis did great, he prepared me for the worse and we hoped for the best together. Every charge was clearly explained before hand. He even helped me with a laundry list of items like an oil change, and finding a replacement jack kit. More

After having my car seen, was told I had a faulty transfer case. Turns out when getting a second opinion that was not the case at all. Palmer failed to find the real issue a faulty wheel bearing. Pal transfer case. Turns out when getting a second opinion that was not the case at all. Palmer failed to find the real issue a faulty wheel bearing. Palmer wanted almost 6k for something not needed. Will not be returning. More

We bought a 50k truck on this place brand new, and added a bumper to bumper coverage with extended warranty, hopping to never use it because the truck was new, but even before the manufacturer’s warranty wa a bumper to bumper coverage with extended warranty, hopping to never use it because the truck was new, but even before the manufacturer’s warranty was over, i had a issue with a headlight that cost over $1100.00 and I could not get it repaired. So when I friendly asked for a copy of my contract, this “MANAGER” made sure to make me feel very uncomfortable by making jokes about the the situation with the sales people. I can buy another headlight or even another truck, but before I do, I want to know that it is fair, because the truck is new. This person needs to learn how to treat customers. I felt like I was bagging just for asking a question. I now rather buy from Craiglist, but never buy from them again. More

Great fast service at a reasonable price. Email and text when my service was complete. I am totally satisfied with my experience at Palmer Dodge. when my service was complete. I am totally satisfied with my experience at Palmer Dodge. More

They did a great job fixing a recall fast. They noticed a recall that just came up and fixed it and fixed the part for towing on my new truck. recall that just came up and fixed it and fixed the part for towing on my new truck. More

Excellent They found and fixed the issues as quickly as possible and provided a loaner while she was in the shop. Great job all around and much appreciate it. They found and fixed the issues as quickly as possible and provided a loaner while she was in the shop. Great job all around and much appreciate it. More

Luis continues to be the best service advisor! Each time I have needed work done he has gone above and beyond to meet and exceed my expectations! I have needed work done he has gone above and beyond to meet and exceed my expectations! More

Jeep Water Pump Replacement Winston did a good job of keeping me appraised of the work and delivered it on time, Also with the snow, the allowed me to keep the jeep rental a cou Winston did a good job of keeping me appraised of the work and delivered it on time, Also with the snow, the allowed me to keep the jeep rental a couple of extra days. More

Good experience during my recent visit to Palmer Dodge Service. Chelsea advised on the work needed to be performed, gave me the exact ETA and kept me informed. Thanks, I'll visit this dealership again. Service. Chelsea advised on the work needed to be performed, gave me the exact ETA and kept me informed. Thanks, I'll visit this dealership again. More