Palmer Dodge Chrysler Jeep Ram - Service Center

Palmer express service is great. Hiram is always nice, fast and honest. Thank you for your help with my Jeep Cherokee. The work is good and they do it quickly. The “fees is great. Hiram is always nice, fast and honest. Thank you for your help with my Jeep Cherokee. The work is good and they do it quickly. The “fees” are a little much for a simple mount and balance of 4 tires. But I’m guessing they aren’t any more expensive than any other dealer around. More

Great service Service advisor was great at explaining everything they did to my jeep. He was very friendly and answered all my questions that I had regarding everyt Service advisor was great at explaining everything they did to my jeep. He was very friendly and answered all my questions that I had regarding everything More

Oil change and tire rotation Thomas Pappas is always professional and I enjoy visiting with him when I bring my Jeep in for service. He is very effective at his job. Thomas Pappas is always professional and I enjoy visiting with him when I bring my Jeep in for service. He is very effective at his job. More

Took a couple trips but it all worked out Had to get new tire and rims and oil change and the team was very helpful in giving options. Didn’t get all the sensors from the tires moved over the Had to get new tire and rims and oil change and the team was very helpful in giving options. Didn’t get all the sensors from the tires moved over the first time but Thomas saved the day and got it taken care of the next day! More

A Service Center You Can Trust I had some deferred maintenance on my Jeep. Thomas took my car, gave me the complete list, but didn't pressure me to get anything done. He told me wha I had some deferred maintenance on my Jeep. Thomas took my car, gave me the complete list, but didn't pressure me to get anything done. He told me what is most important as far as safety is concerned, and I really appreciated that. It's nice to have a place you can go and trust that their goal is your safety and not to squeeze your wallet. More

Poor visit You sent me an oil change and tire rotation coupon by e-mail for $59.95. So,when I got ready to pay the bill your service lady told me it was $99.48 b You sent me an oil change and tire rotation coupon by e-mail for $59.95. So,when I got ready to pay the bill your service lady told me it was $99.48 because I did not bring the coupon. When I got home I looked at the coupon and it says nothing about must bring the coupon. It says my dealer has all the information on service on my vehicle and expires on 11/30/19. I then called your service department and asked for the manager. Your service advisor told me he was gone for the day but took my name and number and said he would get him to call me in the morning. That never happened. I've always had great luck with Palmer Dodge and have bought a bunch of cars from Dustin Perry. What has changed at the dealership? More

Excellent Service When I arrived at Palmer, they were packed, but I still felt very well taken care of. Thomas arranged for me to to have a ride a home, and then sent t When I arrived at Palmer, they were packed, but I still felt very well taken care of. Thomas arranged for me to to have a ride a home, and then sent the shuttle back to pick me up when my car was ready. I appreciated the quick turn-around time, friendliness of the staff I encountered and the great service! More

Sometimes the car wins This visit took much longer than the standard stop, and of course my car would not replicate some of the issues I had been having. But Thomas and the This visit took much longer than the standard stop, and of course my car would not replicate some of the issues I had been having. But Thomas and the team still took good care of us and were easy to work with. More

service excellence Service department always does an amazing job....appreciate their professional approach. Always do a very good job in a timely manner. Have always bee Service department always does an amazing job....appreciate their professional approach. Always do a very good job in a timely manner. Have always been flexible to my schedule. More

Thomas Pappas did a great job! Thomas Pappas did a great job helping me with getting a couple safety recall items and other service items taken care of after the first person I deal Thomas Pappas did a great job helping me with getting a couple safety recall items and other service items taken care of after the first person I dealt with didn't get back to me when I first called asking what needed to be done to get service process started. More