Palmer Dodge Chrysler Jeep Ram - Service Center

Roberto was outstanding! He made sure I was well informed and he kept me up to date regarding the service and repairs needed for my Wrangler. and he kept me up to date regarding the service and repairs needed for my Wrangler. More

The service is excellent, on time and affordable. We buy our cars and get them serviced at Palmer. The service folks are attentive and explain what is being done. our cars and get them serviced at Palmer. The service folks are attentive and explain what is being done. More

Roberto was great and took care of my issue without a hassle. He kept me updated on the repair as it progressed. Would recommend him anytime. hassle. He kept me updated on the repair as it progressed. Would recommend him anytime. More

Almost reasonable cost I arrived at the dealership this past week due to a rock that had been knocked up and busted out my right passenger fog light. The cost for the light I arrived at the dealership this past week due to a rock that had been knocked up and busted out my right passenger fog light. The cost for the light was not that expensive but I was charged $75 labor for what took them maybe 20 mins to fix. At that rate, I was charged roughly $150 an hour for labor. Jobs like this one should be billed in better consideration for the customer. More

I worked with Chelsie and she was very helpful and easy to work with. I came in and service was provided to me immediately and I only it took a few minutes before they were done to work with. I came in and service was provided to me immediately and I only it took a few minutes before they were done More

Great Experience Great Service Experience. Was made to feel welcome, and less of a hassle than a standard visit to a dealership for warranty and service. Thank You! Great Service Experience. Was made to feel welcome, and less of a hassle than a standard visit to a dealership for warranty and service. Thank You! More

In and out of a Dealership with oil change and tire rotation in 40 minutes. Unheard of. First time there. I will be definitely be back! rotation in 40 minutes. Unheard of. First time there. I will be definitely be back! More

Always a smooth experience, Winston is great. Keeps me updated with texts, is prompt and helpful. Drop off at night works best for me. 60,000 mile service updated with texts, is prompt and helpful. Drop off at night works best for me. 60,000 mile service More

Excellent customer service Roberto was very professional and courteous. Kept me completely informed through the service period. Waiting on an additional part to complete the nee Roberto was very professional and courteous. Kept me completely informed through the service period. Waiting on an additional part to complete the needed service, so I expect a call from Roberto first part of next week. More

Disappointing and Incompetence I think those words some up my visit. I have had problems with my shifter not allowing me to get out of park before. I actually sent it to this dealer I think those words some up my visit. I have had problems with my shifter not allowing me to get out of park before. I actually sent it to this dealership. The first time was 4 years after the car was built and this time was 8 years after the recall so I guess that is good. Apparently I am supposed to be happy that the tech stayed late to finish something that he missed on the first inspection. If he was as thorough as I assume you are supposed to be it would have been caught on this first go around and not take extra hours. And I absolutely love that a little plastic piece is not replaceable unless you call replacing the entire unit replaceable. And on top of that they put the shifter back on backwards, which in the end is not the worst thing, I am just wondering how hard it is to put the car back the correct way More