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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,282 Reviews

4,282 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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February 26, 2020

Roberto did a great job taking care of my vehicle, as always. I’ve had three vehicles purchased from PDCJR and always bring them for service. Would highly recommend. More

by martin.story
Recommend Dealer
Yes
Employees Worked With
Roberto DelCampo
Feb 27, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for your continued support! We look forward to seeing you next time!

February 26, 2020

Roberto is B-A-C-K!! All is well now. Roberto has been in charge of my vehicle since I bought it, and I could not be more grateful for him. He knows me, he always asks about my husband, and he asks how teach More

by bgreen11
Recommend Dealer
Yes
Employees Worked With
Roberto Campo
Feb 27, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to leave us this note! We're delighted to hear Roberto always goes above and beyond to deliver the exceptional service you deserve! We look forward to seeing you next time.

February 26, 2020

Piss poor service. They lied to me about a recall part they had. So they wasted my time as well as their own time. Terrible. More

by jetlife1996.jh
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We're incredibly sorry to hear about your experience. We're normally known for our exceptional attention to detail, and we're sorry to hear we missed the mark. Sincerely, Jody Cruce, VP, 770-410-1111

February 25, 2020

Helpful fixing the issue. Had other things looked at but very pricey for an older car so we got fixed what needed to be done. More

by stalzerbrian
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We're glad to hear you had a pleasant experience with our service department. Please don't hesitate to reach out if there is anything else we can assist you with.

February 22, 2020

Worst Service experience ever. They had my vehicle for 2 days. Once I didn’t immediately agree to pay almost $500 to complete the diagnosis the advisor became rude and Manager David told me I wasn’t worth h More

by lduval08
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Feb 24, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We always aim to deliver a great experience. We are genuinely distraught when we miss the mark! Thanks for taking the time to bring this to our attention. We hope you will give us a call when you have a moment, so we can learn more about your experience. Sincerely, Jody Cruce, VP, 770-410-1111

February 22, 2020

Car was serviced wonderfully and in a timely manner. Everyone was nice and very helpful and the report was very detailed and the service was comprehensive. More

by chelsea.sierra
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HIRAM MORALES
Feb 24, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

February 22, 2020

Great Service. Luis was customer friendly and very knowledgeable in answering all the questions i had. I would visit Palmer dodge again and would recommend to others. Very Happy!!! More

by sathish
Recommend Dealer
Yes
Employees Worked With
Torres, Luis
Feb 24, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

February 20, 2020

Courteous and honest. Found my problem and fixed it. What they found was not as serious as we expected it to be, but they explained what they found and fixed the problem in a timely fashion. More

by thelawrences
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Feb 21, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

February 20, 2020

Excellent Service! Chelsie was friendly, helpful and knowledgeable about my Jeep and what service was needed. She was also able to have the recall work performed in a ti More

by jahforce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsie
Feb 21, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

February 20, 2020

Great service. No wait time to checkin. Service took exactly as long as they said it would and fast, easy checkout. No complaints! Will continue to get service here. More

by CHESLEY29
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 21, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

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