Palmer Dodge Chrysler Jeep Ram - Service Center

Honest assessment Took Jeep in for brake service as the mileage suggested brakes should have been replaced. The dealership called me to say I didn’t need the service a Took Jeep in for brake service as the mileage suggested brakes should have been replaced. The dealership called me to say I didn’t need the service at this time. They could have done the work and I wouldn’t have known better. This gives me more confidence and trust in this dealership. Thank you. More

They did not complete the recall work, and they failed to call when the work done was completed. Not a good first time experience. I do not plan to return call when the work done was completed. Not a good first time experience. I do not plan to return More

Service Dept was great. After purchasing a used Ram 1500 that had all sorts of electronic issues, Michael made sure I was informed daily what was happening with my truck. He and the tech seemed to take it t that had all sorts of electronic issues, Michael made sure I was informed daily what was happening with my truck. He and the tech seemed to take it to heart to chase down all the problems, they exceeded my expectations. It was an experience more like working with an old friend! More

Thank you Roberto for great service. You are the reason I keep coming back to Palmer Dodge. I trust you to keep my truck in top condition. keep coming back to Palmer Dodge. I trust you to keep my truck in top condition. More

Murray managed our expectations throughout the repair and Palmer even paid for my Uber ride home. We are very pleased with the repair and service. Palmer even paid for my Uber ride home. We are very pleased with the repair and service. More

Detailed and Communicative Luis was the service adviser I spoke with. He kept me in the loop the entire process of my car getting towed to the dealership and when they were serv Luis was the service adviser I spoke with. He kept me in the loop the entire process of my car getting towed to the dealership and when they were servicing it. It was nice to have someone call and explain what was going on in real time, so I knew when I could expect to have my car ready! Also, when I arrived they walked me back to my car to show me what they were working on so I could be aware of the situation if it came up again. Great service and great team! More

Oil change & tire rotation handled quickly, routinely and thoroughly. Service Rep, Chelsie Campbell, was courteous & professional and was familiar with the service needs of the car. thoroughly. Service Rep, Chelsie Campbell, was courteous & professional and was familiar with the service needs of the car. More

Great Service! Luis took great care of my issue. He got it repaired under the warranty and took care of a recall as well as scheduled maintenance. Luis took great care of my issue. He got it repaired under the warranty and took care of a recall as well as scheduled maintenance. More

Great Wrangler Service Top notch customer service and performance. Diagnosed the issue with the engine light and problem was taken care quickly. Would recommend to all Jee Top notch customer service and performance. Diagnosed the issue with the engine light and problem was taken care quickly. Would recommend to all Jeep Wrangler owners. Service Advisor, Roberto DeCampo was very knowledgeable and professional! More

Sitting in a service waiting area is never a great way to spend the day, but I really appreciate Roberto’s communication. This was a great experience. I left with my problems fixed and I felt good about ho spend the day, but I really appreciate Roberto’s communication. This was a great experience. I left with my problems fixed and I felt good about how I was treated. I wasn’t a number and they cared about my time. More