Palmer Dodge Chrysler Jeep Ram - Service Center

The best customer service Ryan always do his best and taking care of all the details the correct way like he’s working on his own car and he’s always available for any question Ryan always do his best and taking care of all the details the correct way like he’s working on his own car and he’s always available for any questions or follow up More

Importance of customer service There is a Chrysler/Dodge/Jeep dealership 4 miles from my home. This dealership is 14.1 miles from my home. The reason that I make the drive to Palm There is a Chrysler/Dodge/Jeep dealership 4 miles from my home. This dealership is 14.1 miles from my home. The reason that I make the drive to Palmer is their customer service. They treat you like they value as a business asset (which by the way, all customers are). Secondly, the service at Palmer is excellent. When I take my care there for an oil change - they always inspect it and tell me if there is anything I need to have done to keep it running in tip-top shape. At the dealer closest to my home, I always feel as if they are doing me a favor to service my car - and seldom do a multi-point inspection and suggested anything that I need done - or for matter, simple told me that nothing needed to be done. The only time they actually told me that I needed a repair - a second opinion confirmed it was not necessary. Also, the young guy in parts was most helpful. I asked if he could locate a front floormat for my Pacifica - and he went out of his way to search the internet as well as other dealerships to locate one for me. Although he was unsuccessful, his effort was exemplary. I have two Chrysler automobiles - and will continue to use Palmer to service them. When I buy a replacement for either of them - it will be from Palmer. More

Family friendly! In this era of rushing and cutting corners it is a breath of fresh air to know that Palmer still has old fashioned family values. They value your time In this era of rushing and cutting corners it is a breath of fresh air to know that Palmer still has old fashioned family values. They value your time, patronage and wallet to do what is right. My last visit was faster than expected and to my surprise didn’t cost a dime! So happy with all the crew at Palmer. I am a customer for life! More

Expectations Exceeded! Car problems SUCK! These guys make getting it fixed easy! Constant updates and communication through out the whole process! The work is A++! My Jeep d Car problems SUCK! These guys make getting it fixed easy! Constant updates and communication through out the whole process! The work is A++! My Jeep drives better than ever! More

Roberto does a great job! - He is on top of every little detail. Does what is need to you car. I will always use Palmer. - He is on top of every little detail. Does what is need to you car. I will always use Palmer. More

Not good work Took a month to fix my transmission. I had to pay for the month long rental car that was over $1000.00 Paied to get my oil change and they did not Took a month to fix my transmission. I had to pay for the month long rental car that was over $1000.00 Paied to get my oil change and they did not have air pressure filled, I had to fill it myself After they had it for a month the car was dirty and had orange residue on the back left, they did not have the courtesy to clean it. Wish I had gone to another dealer More

Great service! Thank you Palmer Dodge! I appreciate everything you do from service to purchasing a new vehicle. Y’all are great! Thank you Hiram for great service! Thank you Palmer Dodge! I appreciate everything you do from service to purchasing a new vehicle. Y’all are great! Thank you Hiram for great service! More

Fast service and good communication Neil was friendly, knowledgeable, and accurate. Great communication and an on time delivery. Loaner car was perfect as well. Text updates are great. Neil was friendly, knowledgeable, and accurate. Great communication and an on time delivery. Loaner car was perfect as well. Text updates are great. Thank you. More

Helpful attendant. Service quick and easy. I didn't have an Helpful attendant. Service was quick and easy. I didn't have an appointment but they got me right in and Hiram kept me up to date on what was happen Helpful attendant. Service was quick and easy. I didn't have an appointment but they got me right in and Hiram kept me up to date on what was happening and when I could expect my car. More

Quality service. Courteous and knowledgeable staff. Good communication throughout. Luis did a great job. Highly recommended. If you're in the Roswell area Palmer is th Courteous and knowledgeable staff. Good communication throughout. Luis did a great job. Highly recommended. If you're in the Roswell area Palmer is the place for you. More