Palmer Dodge Chrysler Jeep Ram - Service Center

Awesome service I have been to the dealership several times trying to get my truck radio system updated. Each time, the perferred technician wasn't available . After I have been to the dealership several times trying to get my truck radio system updated. Each time, the perferred technician wasn't available . After my 3rd attempt, it was advised the technician should be there. Neil was helping someone and recognized me instantly. He asked another service attendant to assist me ASAP. I felt honored to have someone who remember their customers. That's the type of service each company need from their representative. This is y I will always deal with Palmer Dodge only. Rather if I need either a new vehicle or mines serviced. I literally travel 30 plus miles just to get to this dealership to get the service that I need. Neil you're the best! The Capricorns gotta stick together! More

A Trustworthy Service Adviser Thomas Pappas....remember his name and ask for him when you go into service at Palmer Dodge. I will continue to have him handle the service needs for Thomas Pappas....remember his name and ask for him when you go into service at Palmer Dodge. I will continue to have him handle the service needs for my Ram and Jeep. It’s refreshing to find a person you can trust and is a great communicator. Quick to keep you informed. Thanks! More

Great work and timeliness Winston who’s my service advisor kept me informed on the progress of my repairs and there were no surprises. The technician Max took good care of our Winston who’s my service advisor kept me informed on the progress of my repairs and there were no surprises. The technician Max took good care of our car and road tested it before handing us the keys. Much appreciated guys! More

Marked Improvements We have used Palmers Service center on prior services with mixed reviews from rude to my wife or not performing a requested service correctly; however We have used Palmers Service center on prior services with mixed reviews from rude to my wife or not performing a requested service correctly; however, this visit was noticeably better customer service and felt we received what we expected. Thank you More

Best team there is! Love the team at Palmer Dodge. Have been going there for years. Was in and out of service in a reasonable time just like they promised. Love the team at Palmer Dodge. Have been going there for years. Was in and out of service in a reasonable time just like they promised. More

Lack of Attention to Detail Had a flat tire, received a new tire but they did not put the spare back on until I arrived and reminded them again. They also had the electronic sid Had a flat tire, received a new tire but they did not put the spare back on until I arrived and reminded them again. They also had the electronic side steps unplugged and just hanging. Had an oil change and they forgot to add the mileage update to remind me when next change due. Nothing major, just a lack of attention to details that do add up on perception of quality service. More

Helpful and Easy Came in for a recall service, and they had me in and out within an hour. They were helpful and quick. The service was great. Came in for a recall service, and they had me in and out within an hour. They were helpful and quick. The service was great. More

New tires/ full tune-up Luis was extremely helpful. Called to insure I understood work - charges for work - kept me in the loop entire time. Very friendly as well as knowle Luis was extremely helpful. Called to insure I understood work - charges for work - kept me in the loop entire time. Very friendly as well as knowledgeable More

30K Service Took my RAM1500 in for 30k service. Even though I had the wrong date, they still got me in and the service was fast and efficient Took my RAM1500 in for 30k service. Even though I had the wrong date, they still got me in and the service was fast and efficient More

“Express Oil Change” Pull into the express oil change area for the first oil change and tire rotation. I am told that i am the 2nd car. An hour and a half later.... truc Pull into the express oil change area for the first oil change and tire rotation. I am told that i am the 2nd car. An hour and a half later.... truck is ready. Buy full synthetic oil and service sticker says come back in 5000 miles. More