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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,089 Reviews

4,089 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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December 21, 2019

Service is fine, dealership needs to be renovated For oil changes it is fine, but dealership facilities are not at the level that the price of the product commands. Could use a remodel or a new build More

by j f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole. Sincerely, Jody Cruce, VP, 770-410-1111

December 20, 2019

Good service I highly recommend Palmer for sales and service for Dodge and Jeep. Both service and sales very helpful and willing to work with you on all steps of s More

by jpolachek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

December 19, 2019

Unhappy customer I brought car in 2 times for bad tire sensors They still were not replaced! Told tired need to be inflated to 40# Yet when I pulled out they are I More

by cindy21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hiram
Dec 20, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Sincerely, Jody Cruce, VP, 770-410-1111

December 19, 2019

Winston at Palmer Jeep is exceptional!! Winston at Palmer Jeep took care of all my Jeep’s service needs. I was given a courtesy Jeep while my Jeep was being repaired for service and a recal More

by cathyjanelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Dec 19, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

December 19, 2019

Delightful :) We came in for a recall part on our Jeep...the service department was quick and got us in and out of there in 20 minutes. More

by prangekat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chelsie
Dec 20, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

December 18, 2019

Dodge Charger Service I will continue having my dodge Charger serviced in Palmer as long as they stay honest and provide a explanation. Thank you for the good work. More

by waeldarwish75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 19, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

December 17, 2019

First service Great service on my new Jeep JL. I will be back as soon as I get back from working pipeline in Texas. Thank you guys! More

by violet_shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 19, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome! We look forward to seeing you again next time!

December 17, 2019

It was fine The oil change sign-in is outside which, I assume, is meant to expedite check-in, but when it’s wet and chilly, and there is a queue, just makes it so More

by andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall the woman’s name.
Dec 19, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Jody Cruce, VP, 770-410-1111

December 16, 2019

Nice people. The service department has kept my Jeep going for over 140,000 miles. Fast, reliable service at a competitive price. I can always rely on being taken More

by fred.bitters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsie Campbell
Dec 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback, and for entrusting us to keep your Jeep running in tip-top condition! We look forward to seeing you again soon.

December 15, 2019

Service was fast and dependable. I could have gone to the local garage for the service I had and it may have been cheaper but good quality service is worth More

by pragole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

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