Back

Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,089 Reviews

4,089 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

Sort by
January 13, 2020

Winston is my customer service representative. I love working with him, he is always so responsive and helpful and friendly. He does a great job and always goes the extra mile. I am always glad when he a More

by melanyshaffer
Recommend Dealer
Yes
Employees Worked With
Winston
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to share this note with us! We're beyond delighted to hear you can always count on Winston to provide you with the exceptional service you deserve! We look forward to seeing you again next time.

January 13, 2020

Not a single smile Just an observations is that everybody that works there other than Winston and Nick in sales seem to be absolutely miserable, which in turn makes the More

by PARKER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Winston and Nick are awesome.
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Jody Cruce, VP, 770-410-1111

January 12, 2020

Great Service Thank you for the great service! It was a pleasure working with Luis. We appreciate his time, professionalism and friendly manner in dealing with ou More

by AWJames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Luis in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!

January 12, 2020

Robert, was very understanding and promptly tried to find out what was wrong with my Jeep promptly called to let me know the problem and the cost! More

by safari1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

January 12, 2020

Top notch attention to detail and customer service. My sales experience at Palmer was great and the service side has just continued to reinforce a good decision to buy and service my Jeep at Palmer. Mur More

by tim j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Murray in the service department
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your support! We're delighted to hear our team has always been able to provide you with the exceptional service you deserve!

January 11, 2020

Very Possitive We have always used Palmer Doge for service after purchase of my 2016 Ram 1500. They have always been very professional and willing to help with our n More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

January 10, 2020

Above & Beyond Winston went above and beyond to make sure my experience and car were of the utmost importance. If my next car is a Jeep I will buy from Palmer instea More

by jpmckenzie148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Anderson
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Winston in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!

January 10, 2020

Had a great experience servicing my Jeep at Palmers. Luis took his time to explain to me what need to be done. Very knowledgeable staff. Was accommodated in all my needs from car rental to Uber ride. This de More

by SELENA1913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words! Your comments keep us motivated and working hard for all our guests! At Palmer Dodge Chrysler Jeep Ram, we value our customers and we look forward to seeing you on your next visit. Take care!

January 10, 2020

alignment and oil chane the alignment and oil change were done well and on time.. diagnosed a noise in the front suspension and fixed front end noise by retorqueing the front More

by bob.osborne46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Anderson,
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

January 10, 2020

same problem 13000 miles in jeep - y'all had for two days for a fuse!! Jut got in car this morning, same thing wrong! I cannot be without a car - I am a Realtor. More

by laurie.nixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Winston - was awesome
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear about the experience you had. We understand your time is valuable and we're sorry we missed the mark. We will strive to do better. Sincerely, Jody Cruce, VP, 770-410-1111

...
349
...