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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,089 Reviews

4,089 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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January 29, 2020

Working with Loius was very easy. He was honest about the problems with my truck and what he recommended I do to take care of it. More

by rachel.schmalzriedt
Recommend Dealer
Yes
Employees Worked With
Louis
Jan 29, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

January 29, 2020

Everything was fine. Cost was a bit high, but the work needed to be done. Will be back with any other parts or services needed. More

by patrickdonaldson84
Recommend Dealer
Yes
Employees Worked With
Roberto
Jan 30, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your honest feedback for our team. Thank you for the great rating, and please reach out if you ever have questions or concerns.

January 29, 2020

Poor service and diagnostic work over last few years. Won’t be revisiting or owning a Jeep again. Issue wasn’t diagnosed properly while under warranty. Now entire transmission needs to be replaced More

by Kw2
Recommend Dealer
No
Employees Worked With
Roberto
Jan 30, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We are truly sorry for any issues you have had. If you are open to it, we hope you will consider reaching out so that we can discuss your concerns and how we can work to find a resolution. Sincerely, Jody Cruce, VP, 770-410-1111

January 29, 2020

Jeep Owners should only go to Palmer for service! On more than one occasion this team has been the best. I won't take my Sahara anywhere else. Latest...had a recall that I had been procrastinating on More

by markmccagg0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review! We hope to work with you again!

January 28, 2020

Great Experience with Roberto Roberto was able to address all of my issues and the truck is working great. I even got to drive a new Jeep while they were working on it. Thanks! More

by aaron7580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
Jan 29, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

January 25, 2020

Oil Change on my FORTEC Custom Jeep Excellent service department. Top tear. They showed full appreciation for my awesome FORTEC Custom Jeep. They also complimented me on my choice of aft More

by andreas.ulber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hickman
Jan 27, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the wonderful rating! We love hearing from customers like you.

January 24, 2020

Roberto was great. Reassured me at every step and was not pushy with unneeded repairs. He also let me know the importance of certain check ups. More

by Jassem
Recommend Dealer
Yes
Employees Worked With
Roberto Del Campo
Jan 27, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for reaching out to us with this great review. Please let us know if there is anything we can do to assist you in the future!

January 24, 2020

Service was fine, quick, etc. They took me in without an appointment and had it done in under an hour. The coffee in lounge was awful. More

by tom.m.adair
Recommend Dealer
Yes
Employees Worked With
I don’t remember the gentleman’s name.
Jan 27, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the great review. We will be sure to take your concerns into consideration. Thank you!

January 24, 2020

Came in with and unknown electrical problem Michael is a great rep and a straight shooter. Up front and honest about all work that goes into diagnosing the problems, explaining costs involved a More

by crumney77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 27, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for this wonderful review! We appreciate you reaching out!

January 24, 2020

We went in for an oil change and to fix the “Death Wobble.” The staff at Palmer Dodge was professional and courteous. We had an expectation that it would take hours to fix the wobble issue, but they g More

by Doc Grizzle
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for this great review rating. We love hearing from our customers like you!

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