Palmer Dodge Chrysler Jeep Ram - Service Center

We bought a 50k truck on this place brand new, and added a bumper to bumper coverage with extended warranty, hopping to never use it because the truck was new, but even before the manufacturer’s warranty wa a bumper to bumper coverage with extended warranty, hopping to never use it because the truck was new, but even before the manufacturer’s warranty was over, i had a issue with a headlight that cost over $1100.00 and I could not get it repaired. So when I friendly asked for a copy of my contract, this “MANAGER” made sure to make me feel very uncomfortable by making jokes about the the situation with the sales people. I can buy another headlight or even another truck, but before I do, I want to know that it is fair, because the truck is new. This person needs to learn how to treat customers. I felt like I was bagging just for asking a question. I now rather buy from Craiglist, but never buy from them again. More

Great fast service at a reasonable price. Email and text when my service was complete. I am totally satisfied with my experience at Palmer Dodge. when my service was complete. I am totally satisfied with my experience at Palmer Dodge. More

They did a great job fixing a recall fast. They noticed a recall that just came up and fixed it and fixed the part for towing on my new truck. recall that just came up and fixed it and fixed the part for towing on my new truck. More

Jeep Water Pump Replacement Winston did a good job of keeping me appraised of the work and delivered it on time, Also with the snow, the allowed me to keep the jeep rental a cou Winston did a good job of keeping me appraised of the work and delivered it on time, Also with the snow, the allowed me to keep the jeep rental a couple of extra days. More

Excellent They found and fixed the issues as quickly as possible and provided a loaner while she was in the shop. Great job all around and much appreciate it. They found and fixed the issues as quickly as possible and provided a loaner while she was in the shop. Great job all around and much appreciate it. More

Luis continues to be the best service advisor! Each time I have needed work done he has gone above and beyond to meet and exceed my expectations! I have needed work done he has gone above and beyond to meet and exceed my expectations! More

Good experience during my recent visit to Palmer Dodge Service. Chelsea advised on the work needed to be performed, gave me the exact ETA and kept me informed. Thanks, I'll visit this dealership again. Service. Chelsea advised on the work needed to be performed, gave me the exact ETA and kept me informed. Thanks, I'll visit this dealership again. More

Complete Rear Brake Job Prompt professional recommendations and service. I requested an inspection of my brakes After expecting to get a recommendations for all the brakes Prompt professional recommendations and service. I requested an inspection of my brakes After expecting to get a recommendations for all the brakes to be replaced, my front brakes were still in excellent shape after 103k miles. So Palmer Dodge Service worked on the rear brakes and replaced the rotors, brake pads, brake fluid flush and performed an emergency brake adjustment. Well worth the experience at Palmer Dodge. More

I used the Express Service and it was awesome. I expected a much longer wait than I had, and they touched base with me several times to let me know how things were going. Roberto was terrific. a much longer wait than I had, and they touched base with me several times to let me know how things were going. Roberto was terrific. More

Wish there was a closer competitor. Brought car in the night before 8:15am service app’t. The did not start the next day until 3:00pm, so when they decided what needed to be done, the work could not be co night before 8:15am service app’t. The did not start the next day until 3:00pm, so when they decided what needed to be done, the work could not be completed the same day. More