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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,089 Reviews

4,089 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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February 25, 2020

Helpful fixing the issue. Had other things looked at but very pricey for an older car so we got fixed what needed to be done. More

by stalzerbrian
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We're glad to hear you had a pleasant experience with our service department. Please don't hesitate to reach out if there is anything else we can assist you with.

February 22, 2020

Worst Service experience ever. They had my vehicle for 2 days. Once I didn’t immediately agree to pay almost $500 to complete the diagnosis the advisor became rude and Manager David told me I wasn’t worth h More

by lduval08
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Feb 24, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We always aim to deliver a great experience. We are genuinely distraught when we miss the mark! Thanks for taking the time to bring this to our attention. We hope you will give us a call when you have a moment, so we can learn more about your experience. Sincerely, Jody Cruce, VP, 770-410-1111

February 22, 2020

Car was serviced wonderfully and in a timely manner. Everyone was nice and very helpful and the report was very detailed and the service was comprehensive. More

by chelsea.sierra
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HIRAM MORALES
Feb 24, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

February 22, 2020

Great Service. Luis was customer friendly and very knowledgeable in answering all the questions i had. I would visit Palmer dodge again and would recommend to others. Very Happy!!! More

by sathish
Recommend Dealer
Yes
Employees Worked With
Torres, Luis
Feb 24, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

February 20, 2020

Courteous and honest. Found my problem and fixed it. What they found was not as serious as we expected it to be, but they explained what they found and fixed the problem in a timely fashion. More

by thelawrences
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Feb 21, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

February 20, 2020

Excellent Service! Chelsie was friendly, helpful and knowledgeable about my Jeep and what service was needed. She was also able to have the recall work performed in a ti More

by jahforce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsie
Feb 21, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

February 20, 2020

Great service. No wait time to checkin. Service took exactly as long as they said it would and fast, easy checkout. No complaints! Will continue to get service here. More

by CHESLEY29
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 21, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

February 19, 2020

Roberto was outstanding! He made sure I was well informed and he kept me up to date regarding the service and repairs needed for my Wrangler. More

by JK16
Recommend Dealer
Yes
Employees Worked With
Roberto Campo
Feb 20, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear you had an outstanding experience with Roberto in our service department. We look forward to seeing you again next time.

February 19, 2020

The service is excellent, on time and affordable. We buy our cars and get them serviced at Palmer. The service folks are attentive and explain what is being done. More

by dover12
Recommend Dealer
Yes
Employees Worked With
Hiram
Feb 20, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for entrusting us with all your automotive needs. We work hard to provide all our guests with exceptional service, and we appreciate your feedback.

February 19, 2020

Roberto was great and took care of my issue without a hassle. He kept me updated on the repair as it progressed. Would recommend him anytime. More

by vsat100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
Feb 20, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the glowing recommendation! We look forward to seeing you again next time!

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