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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,089 Reviews

4,089 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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March 11, 2020

Excellent service I was able to get warranty work done on my grand Cherokee very quickly. Didn’t have any issues. And I was pleasantly surprised by how well the service More

by MIKESHOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Mar 12, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

March 11, 2020

Great Experience I had to get a running light changed and oil checked. I was in and out in 30 minutes. The service advisor Chelsie greeted me quickly and a smile on More

by p.w.shipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheslie
Mar 12, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Chelsie in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!

March 11, 2020

Great Service Everything was really Great!!! Everyone is really nice here. I always feel like I can trust the work from the technicians. Will ome back when I have t More

by mdratl68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to leave this fantastic review! We look forward to seeing you again next time!

March 10, 2020

Michael was on top of everything. Efficient service and good communication. Diagnosed and corrected my brake issue and had the car back to me next day with little interruption to my life. More

by dwreaves
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 11, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Michael in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!

March 10, 2020

Very nice setting up the appointment and answering all my questions !!! Service was fine and done on time . Everything I was told was going to be done was done on time More

by jonic518
Recommend Dealer
Yes
Employees Worked With
Roberto
Mar 11, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

March 09, 2020

Luis was great, he explained possible outcomes when I dropped off my vehicle. When Luis called he clearly explained what to expect when picking up my vehicle. I appreciate him mentioning that drop off is More

by JULIALANEH
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

March 07, 2020

They went above and beyond what most car services would do very satisfied.would recommend anyone to use Palmer Dodge service department will use them again. Zane Smith More

by s_zane
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres
Mar 09, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

March 06, 2020

They did not complete the recall work, and they failed to call when the work done was completed. Not a good first time experience. I do not plan to return More

by rallenatl
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We always aim to deliver a great experience. We are genuinely distraught when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Sincerely, Jody Cruce, VP, 770-410-1111

March 06, 2020

Honest assessment Took Jeep in for brake service as the mileage suggested brakes should have been replaced. The dealership called me to say I didn’t need the service a More

by BRAD.GRIFFIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto DeCampo
Mar 09, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words! We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 05, 2020

Service Dept was great. After purchasing a used Ram 1500 that had all sorts of electronic issues, Michael made sure I was informed daily what was happening with my truck. He and the tech seemed to take it t More

by laymonh
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 05, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Our team is dedicated to providing our guests with exceptional customer service, and we're glad to hear they exceeded your expectations! Please don't hesitate to reach out if there is anything else we can assist you with.

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