Palmer Dodge Chrysler Jeep Ram - Service Center

Quick and easy My battery went dead in a 2019 Challenger not even 1 year old. Chelsea was very nice and professional and she said if I could bring it in by 3pm that My battery went dead in a 2019 Challenger not even 1 year old. Chelsea was very nice and professional and she said if I could bring it in by 3pm that she would have the team look at it, charge it and replace under warranty if need be which is exactly what they ended up doing. The great part is, before I brought the car in I thought of another Dodge dealership closer by and called them and they wouldn't even see the car same day and complained that it would take to long to charge and test and they were leaving at three even if I could get the car in by 2:00pm. Your team at Palmer saved the day without issue and Chelsea stood by her promise... Thank you, More

Best customer service experience I've had in years! I took my vehicle to 3 different dealerships and Palmer Dodge was the only dealership to properly diagnose my vehicle in full detail. Two dealerships m took my vehicle to 3 different dealerships and Palmer Dodge was the only dealership to properly diagnose my vehicle in full detail. Two dealerships missed the issue completely, one dealership gave me a similar diagnosis without detail; however, Palmer was so thorough, informing, caring and understanding with their diagnosis that they've earned a lifelong customer. Just when you think customer service is dead, the quality of people that I've encountered here is beyond amazing. More

Great experience. The service department at Palmer always delivers! They make everything easy. You can wait or drop your car the night before or the same day and they have it ready in just a couple of hours delivers! They make everything easy. You can wait or drop your car the night before or the same day and they have it ready in just a couple of hours. More

Service was professional and timely. Thank you for your help. It was a pleasure doing business with you. I will return if I need service in the future. help. It was a pleasure doing business with you. I will return if I need service in the future. More

Awesome to work with. Got me in and out as quickly as possible. I will definitely go back to this dealership. Thanks for everything y’all did! possible. I will definitely go back to this dealership. Thanks for everything y’all did! More

Good service. Vehicle was ready when promised. Service department has been good to work with over the years. Would recommend to others. Keep it up. department has been good to work with over the years. Would recommend to others. Keep it up. More

Replace batteries All service was great! I did not even have to bring my car to the service center. The tow truck driver was a huge help. I have dealt with Palmer Dod All service was great! I did not even have to bring my car to the service center. The tow truck driver was a huge help. I have dealt with Palmer Dodge since September, 2000. Never disappointed. More

The service consultants were courteous and efficient. After dropping off my vehicle I was easily able to reach my consultant by phone call or text. Work was completed and my vehicle was returned in a ti After dropping off my vehicle I was easily able to reach my consultant by phone call or text. Work was completed and my vehicle was returned in a timely manner. More

Service Dep. Customer The service staff was patient and very knowledgeable. They were able to complete the job in one day, although they had estimated to take longer. The service staff was patient and very knowledgeable. They were able to complete the job in one day, although they had estimated to take longer. More

My experience at Palmer Dodge was good was helped right away. Service was done but, I can’t tell you what all was checked during my oil change because I never received a breakdown sheet like I used to. But away. Service was done but, I can’t tell you what all was checked during my oil change because I never received a breakdown sheet like I used to. But either way I was satisfied. More