Palmer Dodge Chrysler Jeep Ram - Service Center

Winston was great! Diagnosed the issue thoroughly and quickly. Have not had any issues since taking my truck to Winston! Great and dependable service! Thank you! quickly. Have not had any issues since taking my truck to Winston! Great and dependable service! Thank you! More

Wonderful service! Eddy Astfalk is very knowledgeable and an expert. Roberto was very helpful and courteous. Hands down Palmer Dodge is a great place and worth it to come from other states for quality, exper an expert. Roberto was very helpful and courteous. Hands down Palmer Dodge is a great place and worth it to come from other states for quality, expert service! More

Just great I was met by Hiram at the reception, left my car at 10:00 am, got a message at 11:50 am and got my car. I have no problem with the car and love the se I was met by Hiram at the reception, left my car at 10:00 am, got a message at 11:50 am and got my car. I have no problem with the car and love the service experience. More

Roberto was great! Roberto Delcampo was very thorough and detailed about the root cause and how to fix the mechanical issue of my car , as well as provided good opportun Roberto Delcampo was very thorough and detailed about the root cause and how to fix the mechanical issue of my car , as well as provided good opportunities to improve the car handling and performance. Great service! More

Customer Service The customer service by Luis was tremendous. I bought my Jeep Grand Cherokee from another dealership, and all my service has been completed at the ot The customer service by Luis was tremendous. I bought my Jeep Grand Cherokee from another dealership, and all my service has been completed at the other dealership, but the customer service has always been below average. Going forward, I will continue to contact Luis and work with him for all my service needs at Palmer Dodge Jeep. More

Awesome customer service & communication. Very thorough and professional & kind! I appreciate the quotes for other things too. Thank you for being helpful & understanding that many do not understand the “c and professional & kind! I appreciate the quotes for other things too. Thank you for being helpful & understanding that many do not understand the “car lingo” More

Fixed remotes Luis did a great job in defining my problem with the remote, then working the warranty so I did not have a bill! He also implemented a factory recall Luis did a great job in defining my problem with the remote, then working the warranty so I did not have a bill! He also implemented a factory recall. More

Went in at about 9AM for AC service without an appointment. Murray Baraw gave me an estimate and told me he’d call if it was more than a test and a system recharge. He called about 3 PM and said i appointment. Murray Baraw gave me an estimate and told me he’d call if it was more than a test and a system recharge. He called about 3 PM and said it was complete. He also reminded me that I still one oil change remaining on my service package. I always bring my 2008 Jeep Commander here for service and will return! More

Murray Changed My Mind I brought the Jeep I just bought in for a cooling system issue. In the past when I had my Ram truck I bought from Palmer I had nothing but negative ex I brought the Jeep I just bought in for a cooling system issue. In the past when I had my Ram truck I bought from Palmer I had nothing but negative experiences on their service. However I figured I'd give it a shot as they have great Jeep service reviews. I spoke to Murray about my issues who told me he would take care of me which he did. Not only did he make sure it was covered under manufacturer warranty rather than my extended, he also kept me updated on the process. Also he made sure it was fixed and ready to go in a time I would think they were busy. I am very impressed and Murray changed my mind about their service so I will be taking my Jeep back to them again. Would recommend if you own a Wrangler. And make sure to get Murray as he will make sure your vehicle is serviced correctly unlike other personnel I dealt with in the past. More

communicative Murray kept me up to date at every turn and set expectations through the service experience. I usually go to another dealership but decided to try P Murray kept me up to date at every turn and set expectations through the service experience. I usually go to another dealership but decided to try Palmer, it was a great experience. More