Palmer Dodge Chrysler Jeep Ram - Service Center

I was beyond satisfied! The dealer I had used in the past told me the first spot they had for me was August 5, and my check engine light had come on. I was told I could leave it and they could try to get to told me the first spot they had for me was August 5, and my check engine light had come on. I was told I could leave it and they could try to get to it in 2-3 days. I contacted Palmer and received an apt the next morning, and had my vehicle back the same day! Luis was so easy to deal with and explained the process thoroughly. I will definitely be changing my preferred dealer to Palmer!! More

Always a good experience. Hiram is very good at explaining what needs to be done. The techs that do the work return my car clean and ready to go. It’s a local business not a chain and that makes a explaining what needs to be done. The techs that do the work return my car clean and ready to go. It’s a local business not a chain and that makes a difference. More

Friendly staff and quick service Good experience this time. Last time a few things were left undone like tire pressure and they did not reset the oil light. Not a big deal but attenti Good experience this time. Last time a few things were left undone like tire pressure and they did not reset the oil light. Not a big deal but attention to detail and they check off on the paperwork that they did. More

Ask for Chelsie I have only used the dealership's service twice - once to come in for an installation that was part of my purchase deal and once to make an appt thoug I have only used the dealership's service twice - once to come in for an installation that was part of my purchase deal and once to make an appt though I got frustrated and never made the appointment. The person I spoke with on the phone (for an appt) both times was a bit rude and it seemed like I was a disruption to his day. I'm not posting his name here but did share with my salesperson so it could be passed along. My advice is to ask for Chelsie. She was friendly, very helpful, and a pleasure to work with. Going forward, I will be sure to ask for her when I call even just to make an appointment. On another note, the dealer could invest in better wifi - when I was there, it wasn't working which made it difficult to work while I waited. Not a huge issue when I visited but will be an issue if it's a regular problem. I'm too new to say much so sharing what I can with limited experience. My experience was Sales and Parts was EXCELLENT so I have hight hopes for the Service Dept. More

1st time doing business with this dealership. This company met and exceeded my expectations.pleasure doing business with you....Thank you Carolyn Brown New cus company met and exceeded my expectations.pleasure doing business with you....Thank you Carolyn Brown New cus More

My car is still not fixed I have only good things to say about the staff, especially Michael. Even though I could see they were run off their feet Michael managed to get me in I have only good things to say about the staff, especially Michael. Even though I could see they were run off their feet Michael managed to get me in really quickly as I told him I needed my car for work. He was very professional and explained everything. My car was 'repaired' on Saturday morning but I knew something was not quite right on Sunday. On Monday the same issue happened again. So, my car was not repaired properly and this is really inconvenient for me as I now have to go back to sit around the dealership again waiting for it to be repaired. More

Outstanding Service By Palmer Dodge.. Again!! Roberto in service and Ryan in parts did an outstanding job taking care of some service and warranty issues on my 2014 Ram 1500 eco diesel. I also had Roberto in service and Ryan in parts did an outstanding job taking care of some service and warranty issues on my 2014 Ram 1500 eco diesel. I also had to replace an interior door panel that my 1 year old German Shepherd chewed up. Thanks to Ryan for getting the part! Roberto also provides top quality customer service! More

This dealership has a very friendly staff and nice amenities such as free water and coffee while you wait. They even offered to pay for an Uber so I could go home and return when my service was finish amenities such as free water and coffee while you wait. They even offered to pay for an Uber so I could go home and return when my service was finished! My service rep, Luis, exceeded my expectations by keeping in touch with me throughout the entire process of waiting for parts to arrive, scheduling a follow up appointment, making sure I understood every charge on my bill, etc. More

Service at Palmer is top notch. Chelsie was friendly and took care of my truck with velvet hands. She let me know of anything that needed to be taken care of and what my solutions were. I was in and out in took care of my truck with velvet hands. She let me know of anything that needed to be taken care of and what my solutions were. I was in and out in less than an hour. Y'all are great! More

Flawless Service Winston!! Thank You!! Palmer did it again!! I dropped off my Pacifica early Monday morning for Warrenty service on hood rusty issue. Left Dealership with a loaner Jeep which my wife loved ! By W I dropped off my Pacifica early Monday morning for Warrenty service on hood rusty issue. Left Dealership with a loaner Jeep which my wife loved ! By Wednesday around 11:00AM I got a call saying that my car was ready to be picked up. I want to Thank Winston and all those that actually worked on my Pacifica for the A1 job and satisfaction. What a great feeling!! Palmer DCJR please keep up the good work! Thank You Leonardo Dealmeida More