Palmer Dodge Chrysler Jeep Ram - Service Center

Thomas was absolutely pleasant and helpful. He was finishing up with a customer when I arrived. He apologized for the wait before and after helping me. He was detailed about telling me about my car an finishing up with a customer when I arrived. He apologized for the wait before and after helping me. He was detailed about telling me about my car and what may be needed at my next service. I look forward to seeing Thomas when I return for my next oil change! More

The one guy stationed outside was working his tail off. Meanwhile, the two guys sitting warm inside, weren’t doing anything despite waiting customers. It was very odd that the guys at the service counter w Meanwhile, the two guys sitting warm inside, weren’t doing anything despite waiting customers. It was very odd that the guys at the service counter were doing nothing while one guy at the outside service was going 110%. More

Excellent service provided. Professional and expirenced staff. I felt comfortable with the team and all recommendations given. My vehicle was serviced well and done in a timely manner staff. I felt comfortable with the team and all recommendations given. My vehicle was serviced well and done in a timely manner More

Everyone was friendly and outgoing for my warranty work on my Grand Cherokee. They had a loner for me when they knew it would not be ready in a reasonable amount of time. on my Grand Cherokee. They had a loner for me when they knew it would not be ready in a reasonable amount of time. More

I walked in for some recall work on a 15 Jeep. I did not have an appt but they took the car and said 2-3 days to complete. It was completed the next day. What's not to like...!!! have an appt but they took the car and said 2-3 days to complete. It was completed the next day. What's not to like...!!! More

Went in for an oil change and left with a $600 bill, a full 24 hours later. I was quoted around 4K for a service (service was needed, so this was fine) however, I took my car to a mechanic and asked for t full 24 hours later. I was quoted around 4K for a service (service was needed, so this was fine) however, I took my car to a mechanic and asked for the same exact service and was presented a bill for 1K. I have taken my wrangler to Palmer since I had it however, I will never be back after this experience. More

One word “INCREDIBLE”Luis is awesome - always One word “INCREDIBLE” Luis is awesome - always attentive, pleasant, ready to help. A great service advisor and very much appreciated. Thankful that One word “INCREDIBLE” Luis is awesome - always attentive, pleasant, ready to help. A great service advisor and very much appreciated. Thankful that luis is there for me More

My first visit to Palmer Dodge. Had my RAM serviced. Service rep was friendly and efficient - completed the paperwork in a few minutes and took my truck in to the shop. Serviced and ready in about 45 mi Service rep was friendly and efficient - completed the paperwork in a few minutes and took my truck in to the shop. Serviced and ready in about 45 minutes as promised. More

Had 7:30 WedAM appointment. FriPM not hearing called service. Told had just started on car and appointment time didn't mean when worked starts. service. Told had just started on car and appointment time didn't mean when worked starts. More

Estimated time to repair was completed ahead of time. Luis was also very clear on explaining the probable cause for my issue. It was under warranty and easily addressed. Luis was also very clear on explaining the probable cause for my issue. It was under warranty and easily addressed. More