Palmer Dodge Chrysler Jeep Ram - Service Center

It took 3x to fix the problem. The last visit my car was there for well over a week. My windshield washing container is still not fixed. You can hear the solution pouring out as you are pouring it in. L there for well over a week. My windshield washing container is still not fixed. You can hear the solution pouring out as you are pouring it in. Literally. Roberto has been a savior for this ordeal. He has checked and checked on the progress - but he isn't the mechanic. After this experience, I am wondering if your mechanics are the experts I would expect from a dealer - especially the dealer where I purchased the car. You only have David below for a rating, I have never worked with him so I have no rating - but if he does the hiring my concerns about your mechanics are already said. Roberto gets 5 stars from me. More

I receive consistently reliable and responsive service at Palmer, as well as good advice regarding my options when it comes to servicing decisions. Winston, in Service, is especially attentive. Palmer, as well as good advice regarding my options when it comes to servicing decisions. Winston, in Service, is especially attentive. More

Thomas in service took care of my car issues.He made a Thomas in service took care of my car issues. He made a tenuous situation simple by his professionalism. Very much appreciated, indeed. Thanks again, Thomas in service took care of my car issues. He made a tenuous situation simple by his professionalism. Very much appreciated, indeed. Thanks again, Corey More

Today I took my wife’s car in for routine service. I was pleased to be promptly greeted by a service advisor who was wearing a mask. pleased to be promptly greeted by a service advisor who was wearing a mask. More

Always friendly service. Scheduled appointment and dropped car off on time. Diesel required a specific person to work on vehicle. Once they reviewed vehicle, they quickly identified the issue, order dropped car off on time. Diesel required a specific person to work on vehicle. Once they reviewed vehicle, they quickly identified the issue, ordered parts and completed service in time for daughter to take back off to college. I have nothing but great things to say about the dealership and service department. More

Good service, friendly and get the job done. Always pretty easy to work with and fair pricing. Took me in under 24 hour notice...work completed same day. pretty easy to work with and fair pricing. Took me in under 24 hour notice...work completed same day. More

I was able to bring my Jeep in for service and Michael Stewart took care of all of the items I needed, even ordering a part for my radio which needs repairs. I never feel like I am being taken advantage o Stewart took care of all of the items I needed, even ordering a part for my radio which needs repairs. I never feel like I am being taken advantage of when dealing with Michael, he takes cares my repairs and doesn’t try to upsell me on services. Go see Michael Stewart and you won’t be sorry! More

It was so easy and fast. My service advisor kept me up to date on the progress of the service .I'm a former Ed Voles customer, so far I'm happy with this dealership! Thanks! to date on the progress of the service .I'm a former Ed Voles customer, so far I'm happy with this dealership! Thanks! More

The brake fluid,power steering fluid and air filter I had changed were recommended maintenance from my last visit and I had been quoted 149.95,159.95 and 38 dollars as cost.I showed my quoted cost to Thomas changed were recommended maintenance from my last visit and I had been quoted 149.95,159.95 and 38 dollars as cost.I showed my quoted cost to Thomas and he said “he checked the cost and everything is ok” what I got charged was189.95+189.95+39.95. When I expressed shock at the difference in cost he said the service rep who quoted you those is probably why she got fired these costs are published...where are they published why was I not educated on the cost difference beforehand.As if that wasn’t bad enough.... I have a leak on my garage floor since after the service day and I texted Thomas about it with no response! More

This dealership was very neat. I was visiting from out of town and they really made me feel at home. The service agent that assisted me was great. Very friendly and helpful. I loved the fact that I took it i town and they really made me feel at home. The service agent that assisted me was great. Very friendly and helpful. I loved the fact that I took it in just for an oil change and they saw that there was a service recall that required updating and they just took care of it to lessen my need to take it to the dealership when I returned home.. More