Palmer Dodge Chrysler Jeep Ram - Service Center

Great job as usual! I came in without an appointment and they took care of me very quickly. All of the required work was explained and my car was ready the very next morning. Thank you for being the best! they took care of me very quickly. All of the required work was explained and my car was ready the very next morning. Thank you for being the best! More

Great service as usual. Would recommend Palmer to anyone for service. Thank you for the hospitality. It is always a pleasure to bring m Jeep for an oil change. for service. Thank you for the hospitality. It is always a pleasure to bring m Jeep for an oil change. More

I have always had a great experience with the Palmer Service Department and my last visit was no different. My service rep Thomas went above and beyond to help get my Jeep repair finished on a Saturday Service Department and my last visit was no different. My service rep Thomas went above and beyond to help get my Jeep repair finished on a Saturday versus having to wait until Monday afternoon. This helped me out tremendously. He was also keeping communication with me by sending text messages every couple of hours. Amazing service! Thanks again Thomas and the entire Palmer Service Department! Lee Smith More

Service work performed in a timely manner, everyone was very professional that I came in contact with, Palmer used to do a vehicle inspection a let the customer know how the fluid levels are, brake thickne very professional that I came in contact with, Palmer used to do a vehicle inspection a let the customer know how the fluid levels are, brake thickness ect, I found out the next day after having some tires replaced that I needed new brakes also. More

April 3, 2021- I came in to get my front brakes replaced. I asked if I needed new rotors as well. Hiram said no, the mechanic would cut my rotors down and just put the new brake pad on the cut down rotors. T I asked if I needed new rotors as well. Hiram said no, the mechanic would cut my rotors down and just put the new brake pad on the cut down rotors. They recommended many additional services, but I only moved forward with the brake fluid flush. As soon as I left the dealership lot my ABS light came on. I went back to the dealership and Hiram tells me that cars just have issues and pleads his case on why it's not the service center's fault that my light came on. I emailed the service manager & dealership owner about my experience. April 8, 2021 - I return to dealership. The service manager David arranged a complimentary replacement of my sensors. I left and I know they did something differently because my car was riding smoother, or so I thought. April 21, 2021 - I purchased new front rotors from an alternative service provider after a scraping sound (like I needed new brakes or rotors) became constant and unbearable. My front rotors were cut wrong and completely damaged. This has been the service experience from xxxx!! The aftermath of one service created an entire month of vehicle chaos for me. I'm going to write a Google review to warn potential customers (especially female with out of state tags) that they will be completely ripped off if they schedule service at Palmer Chrysler Dodge Jeep RAM. More

excellent service - but who is David Keller??? I did not talk to him!!! only to Roberto Delcampo and Jorge Vega. If I write excellent service you do not need to ask for 25 words. If I do not like service talk to him!!! only to Roberto Delcampo and Jorge Vega. If I write excellent service you do not need to ask for 25 words. If I do not like service I will write several pages. More

Everyone is very friendly and helpful which is why I drive a further distance to come to see y’all vs going to the one I purchased it from. drive a further distance to come to see y’all vs going to the one I purchased it from. More

Working with Winston and Ryan was always easy and seamless every time I visited the service center. Both have been very accommodating and always asked if I was completely satisfied!!!! Good group seamless every time I visited the service center. Both have been very accommodating and always asked if I was completely satisfied!!!! Good group of guy’s! More

Went for Palmer express oil change...no appointment & was in and out in 30 minutes. I had made an appointment for my Wrangler at another Jeep dealer and when I arrived on time was told the wait would be 1 & in and out in 30 minutes. I had made an appointment for my Wrangler at another Jeep dealer and when I arrived on time was told the wait would be 1 & 1/2 hours to get into the bay even though I had an appointment time. Palmer has earned my business going forward. Servic rep Hiram was courteous and kept me informed during service visit More

Excellent service coordinated by Hiram for repair to two wheels under our warranty agreement. Hiram handled everything and made the whole process very easy! Repairs we done well and as promised. Thanks! wheels under our warranty agreement. Hiram handled everything and made the whole process very easy! Repairs we done well and as promised. Thanks! More