Palmer Dodge Chrysler Jeep Ram - Service Center

Louis was informative and helpful in getting my service completed and fixing my problem. He was able to find my warranty info and apply it to the repair. My maintenance actually came in under the estimate completed and fixing my problem. He was able to find my warranty info and apply it to the repair. My maintenance actually came in under the estimate! More

Great customer service in the service area. There was an chemical smell in my car when I picked it up, also mats has grease stains. chemical smell in my car when I picked it up, also mats has grease stains. More

The service visit went very smoothly it took a little The service visit went very smoothly it took a little bit long due to recall that I wasn’t expecting but all in all everything was fine The service visit went very smoothly it took a little bit long due to recall that I wasn’t expecting but all in all everything was fine More

Excelent customer service, They was very professional and take care of my car as I wanted to, definitely coming back to do my service with you! take care of my car as I wanted to, definitely coming back to do my service with you! More

My first visit to Palmer. Michael Stewart and his team My first visit to Palmer. Michael Stewart and his team got my Jeep serviced and repaired even faster than I expected. Great service! I have found a My first visit to Palmer. Michael Stewart and his team got my Jeep serviced and repaired even faster than I expected. Great service! I have found a new home for my Jeep’s service needs. More

Thomas was helpful, friendly, informative, and efficient. He was very apologetic about the puddle we had to stand in during the rainstorm while we aligned on the work being done. He was communicative during He was very apologetic about the puddle we had to stand in during the rainstorm while we aligned on the work being done. He was communicative during the process and I was pleased with how quickly I was in and out of there. More

Dodge created a radio update that did not work with my radio. I was charged $968 for a new one. This is Better Business Bureau stuff. I took it for an 8:25 am Monday morning appointment. On Wednesday, I w radio. I was charged $968 for a new one. This is Better Business Bureau stuff. I took it for an 8:25 am Monday morning appointment. On Wednesday, I was told to pick it up, a new radio would not be in until the following week. I took it back and when I picked it up, the gps said I was in Phoenix Arizona and the time was hours off. I took it back a 3rd time before it was fixed. My service man never returned my texts and I was only able to get him by phone during that period about 2/6 times. I told my normal salesman my experience and asked that he forward it to his service manager. He ignored me as well. Horrible experience and I should have gotten the radio free or at cost with no installation charge. I is not my fault Dodge made an upgrade that did not work. More

Service is good but over-priced. Quoted me a replacement radiator cap for my 2011 Jeep Wrangler @ $40.00. I left the dealership & picked one up from AutoZone for $5.39. radiator cap for my 2011 Jeep Wrangler @ $40.00. I left the dealership & picked one up from AutoZone for $5.39. More

Took a little longer than expected. Also the work priced higher than originally thought. Otherwise everything else went well. Roberto took care of me. Thanks. higher than originally thought. Otherwise everything else went well. Roberto took care of me. Thanks. More

I had an excellent experience at the dealership while getting my oil changed! The time went by fast and I was sat comfortably while waiting as well! getting my oil changed! The time went by fast and I was sat comfortably while waiting as well! More