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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,382 Reviews

4,382 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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September 04, 2025

Purchasing my Jeep at PDCJR and the maintenance since has been a great experience. The service team is always there to help. Even if it is not the advisor you’ve been working with. They work as a well oil More

by mratliff15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with our service team! It's great to know that our staff's teamwork made your Jeep purchase and maintenance seamless. Thank you for sharing your feedback!

September 04, 2025

Excellent service, friendly staff, fair pricing, and a smooth buying process. Highly recommend this dealership! More

by claywoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we're here to help whenever you need. Enjoy your new ride!

September 01, 2025

Great people with excellent customer service. Rich definitely goes above a ND beyond to make sure i am taken care of in a timely manner. Thanks Rich! More

by servicemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Sep 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience and that Rich provided such excellent service. We appreciate your feedback and look forward to serving you again!

August 30, 2025

Great communication throughout process always no matter which service advisor handles my service. Made sure I had a rental vehicle while my jeep was being serviced-this was a GREAT bonus for me!! Happy t More

by dlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Sep 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback, dlm! We're thrilled to hear you had a great experience with our service team and that the rental vehicle made things easier for you. Exciting times ahead with our new service center! We appreciate your support and can't wait to serve you again.

August 29, 2025

Palmer jeep service was courteous and speedy. They applied applicable discounts and explained everything well. More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback, M! We're thrilled to hear that you had a positive experience with our service team. Providing attentive and efficient service is our priority, and we appreciate you recognizing our efforts. We look forward to seeing you again!

August 29, 2025

My service advisor during this was Kim Keyes & she went above and beyond to ensure my satisfaction. More

by RACNJASEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Keyes
Sep 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We’re thrilled to hear that Kim provided exceptional service and met your expectations. Our team is dedicated to ensuring all customers have a positive experience. We appreciate your support and look forward to serving you again!

August 29, 2025

Always excellent and friendly service. ..only place I bring my Jeep! They keep me informed throughout, and even without an appointment, it always goes pretty quick. Thank you! More

by erholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your positive experience, erholm! Providing excellent and friendly service is our priority, and we’re glad to know you trust us with your Jeep. Thank you for your support and feedback!

August 29, 2025

I would go back to this dealership for service but my experience wasn't smooth, they were determined to make it right. We had a wrangler overheating and having a check engine light. We had to take t More

by Swampthing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of my provider's name but he was good, the work was what is questionable.
Sep 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We’re glad to hear our team worked hard to make things right, even if the experience wasn’t perfect. We appreciate your understanding and hope to provide you with a smoother visit next time. Your satisfaction is important to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 29, 2025

was able to get an oil change without an appointment, this not my service center. More

by tyrell1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience, Tyrell! We're glad to hear you had a positive visit and could get your oil change done conveniently. We strive to make vehicle maintenance easy for everyone. Looking forward to seeing you again!

August 27, 2025

Very easy to schedule and they took care of all items under warranty at no cost More

by dsclukens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us! We're so glad David was able to help keep your Ram in great shape, and that the warranty made it even easier. Our team truly values your feedback, and we look forward to serving you again next time.