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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,299 Reviews

4,299 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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May 05, 2025

I had a fantastic experience at **Palmer Dodge Chrysler Jeep Ram** and can’t thank the team enough for taking such amazing care of me! From start to finish, everything was handled with professionalism and More

by LESJPOLLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
May 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We're thrilled to hear about your fantastic experience with our team, especially with Sarah. We strive to provide exceptional service, and it’s great to know we succeeded. Your recommendation means a lot to us!

May 04, 2025

Service staff were very helpful getting my truck in and completing the work on time. More

by laneperrins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
May 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Lane! We’re thrilled to hear our team provided you with great service and got your truck done on time. Your satisfaction is our priority, and we look forward to serving you again!

May 03, 2025

Everyone was professional, courteous and followed up quickly with any questions or issues. It was a very easy process and greatly appreciated. More

by cwwdawgfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear that you had such a positive experience with our team. Your feedback highlights exactly what we strive for. We appreciate your support and look forward to serving you again!

May 03, 2025

Luis did a great job in communicating with me on the service. The service was done quicker than I expected, and they make you comfortable in a very nice waiting room if you are staying during the work. More

by RWKELLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with Luis and our team. It's wonderful to know you felt comfortable in our waiting room and appreciated the quick service. We look forward to assisting you again in the future!

May 03, 2025

The service team at Palmer Dodge Chrysler Jeep Ram went above and beyond to make sure that the repairs were made to my car with the least out of pocket expense to me. They did the research to find a warran More

by laura.dew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic review, Laura! We're thrilled to hear our service team was able to assist you so effectively and save you money. Our goal is always to provide exceptional service, and your kind words motivate us to keep delivering the best experience possible.

May 01, 2025

Kim is amazing. She helped me get my Jeep fixed. After she realized the repair would take longer, she found me a rental car to drive. More

by SPALMER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the kind words! We're glad Kim could assist you with your Jeep and ensure you had a rental while the repairs were underway. Your feedback means a lot to us, and we’re always here to help!

April 30, 2025

Every single time my vehicle is in for service there’s either a dent or scratch or damage. Every single time sadly I’ve purchased the vehicle there so I have to return it for certain services. The advisor More

by stanley0137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Stanley, we’re truly sorry to hear about your experience. Your feedback is invaluable, and we’re committed to addressing these concerns. We appreciate your kind words about our advisors and will work to enhance the quality of our services. Thank you for sharing your thoughts with us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 29, 2025

We recently brought our Jeep Grand Cherokee—purchased from Palmer Dodge—for an oil change, and the service was absolutely top-notch. The team was incredibly prompt, efficient, and professional from start More

by JBAILEYTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our service team. Trust is key, and we’re glad we can be your go-to for both purchasing and maintaining your Jeep. Your recommendation means a lot to us!

April 25, 2025

The work was done quickly and my service representative was polite, knowledgeable and thorough in her explanation of the work completed. More

by davidkrisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, David! We're thrilled to hear you had a positive experience. Our team takes pride in being efficient and informative, so it’s great to know that resonated with you. We appreciate your support and look forward to serving you again!

April 25, 2025

Great service agent. Great service. Minimum wait time. Dittoooooooo ditto ditto ditto ditto ditto ditto More

by deacampbell52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had such a positive experience with our service team. Your feedback inspires us to keep delivering top-notch support. We appreciate your enthusiasm!