Palmer Dodge Chrysler Jeep Ram - Service Center

My daughter moved from Ca to Atlanta. Myca is trying to “adult” as best she can. I bought her Jeep a year ago and away she went to Atlanta. One area I failed to educate my children in was Myca is trying to “adult” as best she can. I bought her Jeep a year ago and away she went to Atlanta. One area I failed to educate my children in was automotive. I think its an area we sometimes take for granted. I felt so helpless when my daughter called and had no idea what to do when her car wouldn’t start. I advised her to call the nearest dealership. Myca spent a couple of hours calling various Jeep Dealerships only to get the run around or to be irritated by her call. Then she called Palmer Jeep who went above and beyond in helping Myca. Myca works to pay her bills and at her age finds it hard to get ahead. When she found out how long it might take to fix her car she almost had a nervous breakdown because she is too young to rent a car. Kimberly helped Myca sort through the process, sent an Uber for her and pushed the repair sooner than expected. I don’t think you know how much gratitude I have for the amazing customer service Myca received. It only takes one person to make a huge impact or perception of a company you have a keeper in Kimberly and we will always think highly of your dealership. More

My Grand Cherokee was forced off the road and suffered undercarriage damage. Palmer staff worked with my insurer and got my vehicle back on the road in original shape and quickly. Great work. undercarriage damage. Palmer staff worked with my insurer and got my vehicle back on the road in original shape and quickly. Great work. More

We have found everyone there to be very professional in performing their work and easy to work with performing their work and easy to work with More

Peyton was great per usual, but i was misinformed before my visit. I called the day prior and spoke to service who said I could come in the following day at 8am to get my key fob reprogrammed. That was inco my visit. I called the day prior and spoke to service who said I could come in the following day at 8am to get my key fob reprogrammed. That was incorrect as the keys weren’t in stock. I live in Stone Mountain and drove almost an hour to be turned around at the door.. More

Great service good team the best place to go to do oil change the best change the best More

The service was fast, friendly and dependable. When ever I have had a problem Palmer has found it and solved it whit out fail. When ever I have had a problem Palmer has found it and solved it whit out fail. More

They listened to my concerns and did everything they could to provide great service and a happy customer. could to provide great service and a happy customer. More

Stay away from them, poor communication, horrible technicians. My brand new truck spent more time in service bay than on the road. technicians. My brand new truck spent more time in service bay than on the road. More

Brought my truck ion because of radio issues. They tried to fix it the 1st time unsuccessfully. Brought it back again and they changed the radio out only to find out the change out was not necess They tried to fix it the 1st time unsuccessfully. Brought it back again and they changed the radio out only to find out the change out was not necessary. The original problem was caused by an system update only and they should have known that. When they changed the radio out they replaced it with a refurbished one. The truck is only 1 year old and should not have a refurbished radio in it. The refurbished radio also has issues and they want to replace it with another refurbished radio when they didn't even need to remove the factory radio in the first place. This whole process has been going on for about a month now all because they don't know what they are doing. More

Amazing service, fast turnaround, competent technicians. Overall excellent experience. Highly recommend. You can’t go wrong with Palmer! Overall excellent experience. Highly recommend. You can’t go wrong with Palmer! More