Palmer Dodge Chrysler Jeep Ram - Service Center

I appreciated the friendly and quick service. The recall work produced no problems, and everything appears to be working well. Luis, my service adviser, was great. The recall work produced no problems, and everything appears to be working well. Luis, my service adviser, was great. More

When a person brings a vehicle in with issues and a service tech calls you to discuss what the issues are you expect them to tell you everything they discovered. I had upwards of $1,200 worth of repair service tech calls you to discuss what the issues are you expect them to tell you everything they discovered. I had upwards of $1,200 worth of repairs & when I came to get the car I had to stand around and wait as I’m told the battery is dead. I paid extra for a tune up & it shows in the report the battery tested weak….. why would someone not let you know this when your approving all of the needed repairs? Why would I want to pick up my vehicle and then get a jump so I could drive to the nearest parts store and finish the job myself? That is in fact exactly what I had to go and do. Obviously too the windows had been down as the inside was covered in dust or debri of some sort. I trusted that the dealer who sells my model car would be the most superior place & now I know better. More

My service is great. My problem is having to feel forced to fill out reviews everytime. I really hate the turnover of employees bc review based pay causes loss of income My problem is having to feel forced to fill out reviews everytime. I really hate the turnover of employees bc review based pay causes loss of income for employees. I don’t want to review every oil change and service. I hate the fact that good employees are run off bc they cant get me and others to answer 5,900 reviews for every company with which we come contact. Its BS. More

Things went very well. I came early for my appt. they took me in and serviced my car. Polite and professional service. I came early for my appt. they took me in and serviced my car. Polite and professional service. More

Went in for a quick oil change. The team was very polite and told me that they will check over the car, change the oil and rotate tires. Thats exactly what they did and under an hou The team was very polite and told me that they will check over the car, change the oil and rotate tires. Thats exactly what they did and under an hour. More

Great customer service I have been taking my Caravan since purchased in 2020. Service department is very honest, timely service. since purchased in 2020. Service department is very honest, timely service. More

Nice staff, overall great experience. Fast and efficient. Will be back for all of my service needs Fast and efficient. Will be back for all of my service needs More

I arrived at 8AM on Saturday and still waited 90 minutes for an oil change & tire rotation. for an oil change & tire rotation. More

Llevo alrededor de 10 años utilizando el departamento de servicio de Palmer Dodge y mi experiencia la puedo describir como de excelencia. servicio de Palmer Dodge y mi experiencia la puedo describir como de excelencia. More

Excellent communication from the service department, professional service, and had my Gladiator back on the road in no time! professional service, and had my Gladiator back on the road in no time! More