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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,282 Reviews

4,282 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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March 25, 2023

I really loved the customer service. I had to go back to this dealership two times previously to get this problem that I was having on my 2021 Wrangler . The service department led by St More

by diegoadavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen and my service advisor Jairam?
March 25, 2023

AMAZING service thank you BEST service convenience & the nicest most helpful people . Much appreciated! Thank you again More

by amyilyse5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew I think
March 24, 2023

Great service department team. Friendly, knowledgeable staff. My scheduled maintenance visit went as expected with no issues. More

by ptramm
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
March 24, 2023

Taking the car to the shop is never something you look forward to, even if it's just routine maintenance. The Palmer team went above and beyond to make that experience a pleasant one for my family. They t More

by a.kirillov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Friendly, efficient. I always take my jeep grand Cherokee here. Price is average for a dealer. No complaints More

by ericofiara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Keyes
March 24, 2023

Wonderful experience. The team was quick and honest. I will be returning for future maintenance More

by michaelbritt96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

The print out shows a code and recommended to replace DPF 4300.00 they did NOT run a regen process or try to do anything else. I had 2 other shops tell me to run a Regen which fixed the problem for less that More

by tbosnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Made an appointment for an oil change, tire rotation and to look at my steering stabilizer. The oil change and tire rotation were fine. However I was offered a tire assessment to address my steering issue. More

by Brendon
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kim is the person who called me
March 22, 2023

I was very well attended by customer service, however the front of my car was dirty with grease and my tires were not calibrated. More

by Max
Recommend Dealer
Yes
Employees Worked With
I dont no
March 19, 2023

Service was a lot higher than expected but necessary. Service was quick and staff was very helpful. More

by aklebansky10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Morales
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