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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,321 Reviews

4,321 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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June 17, 2025

Nice service team - it was an easy process and we enjoy this dealership as compared to others. More

by DANANDSTACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! More

by GWALTNEY4801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Hiram & team always go above and beyond making sure my truck is well taken care of and up to date with all services. More

by dinodiaz8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Morales
June 14, 2025

I had an awesome experience at Palmer Dodge thanks to Luis! He got my tire replaced quickly and completely free under my warranty—no hassle, no runaround, just solid service. Luis was professional, frien More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kammers, Kim, Richard, Hiram and Sarah
Jun 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear about your smooth experience with Luis and the hassle-free service you received. We appreciate your loyalty and look forward to continuing to provide you with exceptional service in the future!

June 14, 2025

Rich was wonderful! He went above and beyond to find out that it was still under warranty and got it fixed under the warranty! He did not need to do that, but he did the More

by joy_cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jun 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Rich. Our team always strives to go the extra mile for our customers, and it’s great to know that his efforts made a difference for you. We appreciate your support!

June 13, 2025

When I came last year, I was given the option to be ubered to a coffee shop. Also, I felt like last year was better for my oil change. A worker called me and wrote a list of upcoming things my car woul More

by smp532
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Barron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gebhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kainen Beecher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Kirkland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We appreciate your loyalty and are sorry to hear about your recent experience. We strive to maintain high standards and your comments will help us improve our service. We're glad you enjoyed the coffee shop option and hope to regain your trust on your next visit!

June 06, 2025

I made an appointment for a brake & maintenance check on a Monday. My Jeep didn’t get looked at til Wednesday and not completed til Friday. My total bill was over $2500. I would have appreciated a courtesy More

by mrstljones06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My person is not listed and this review is not meant to be reflective of my service person.
Jun 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We're sorry to hear about the delays and your experience with the service. Your comments regarding communication and courtesy services are important to us, and we'd like to learn more about your experience so we can improve. We appreciate your understanding and hope to serve you better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

More
June 05, 2025

Great experience with Palmer Jeep! They fixed my Jeep’s transmission quickly and kept me informed throughout. Clear communication, honest service, and excellent customer support. Highl More

by educheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Keyes
Jun 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Educheng, we're thrilled to hear about your fantastic experience with Palmer Jeep! Our team strives for clear communication and top-notch service, so it's great to know we met your expectations. Thank you for your kind words and recommendation! We look forward to serving you again.

June 05, 2025

It is a pleasure dealing with James. He is very professional. I expected to be there for a couple of hours and I was out in less than an hour. More

by cbrusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James (Service)
Jun 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, cbrusack! We're thrilled to hear about your positive experience with James. Efficiency and professionalism are our top priorities, and it's great to know we delivered. Looking forward to seeing you again soon!

June 05, 2025

Kimberly Keyes did a great job keeping me updated and informed throughout the service process More

by beasley.tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes
Jun 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Beasley! We're thrilled to hear that Kimberly provided excellent service and kept you informed. We aim to keep our customers updated every step of the way. Your satisfaction means a lot to us!

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