Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,382 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
4,382 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
Sort by
September 26, 2025
Oil change techs seam to be going through the process but not skilled in doing Recalls, need to have people confirm recalls who are adequately trained and experienced. With the construction check-in process not skilled in doing Recalls, need to have people confirm recalls who are adequately trained and experienced. With the construction check-in process is not clear to those who are not familiar with what is the process. More
by pmcintyre0
Verified CustomerEmployees Worked With
do not know
September 22, 2025
I always appreciate the level of service I recieve! I have come to trust Kim Keyes * Ryan Hooper! I have come to trust Kim Keyes * Ryan Hooper! More
by mark.walters
September 20, 2025
Rich handled business as usual. Love the Palmer team! Thank you for being amazing and the only trusting Jeep dealer I will ever use. Love the Palmer team! Thank you for being amazing and the only trusting Jeep dealer I will ever use. More
by KYLECOCHRAN46
September 17, 2025
The staff at the front desk of the service dept. , was great. The service was completed and the attendant placed my wheel lock back in place. Kudos for the staff member that process my vehicle for , was great. The service was completed and the attendant placed my wheel lock back in place. Kudos for the staff member that process my vehicle for an oil change and a tire rotation. Thank you! More
by kepa0503
Employees Worked With
Other Employees :
The young guy that took my vechile for an oil change and tire rotation.
September 16, 2025
This dealer pushes junk products like first mile extended warranty into your finance and pressures you to finance even if you want to pay cash in order to honor a price. The dealer claims to be waiting in warranty into your finance and pressures you to finance even if you want to pay cash in order to honor a price. The dealer claims to be waiting in a refund from first mile, but first mile claims they never received a single dollar from the dealer. Hello GM - Watch your sales floor! More
by FABIANO.DUARTE
September 12, 2025
I've worked with Kimberly Keyes on two occasions since purchasing my 2024 Jeep Wrangler JL. in August of 2024. Kimberley was very thorough communicating what would be accomplished and when to expect job purchasing my 2024 Jeep Wrangler JL. in August of 2024. Kimberley was very thorough communicating what would be accomplished and when to expect job completion. Kimberly Keyes is a great asset tomPalmer Dodge !! More
by JIMVANN1
September 11, 2025
For the 15th time I'll write the same response I always write with....Hiram & Team at Palmer Service are awesome. write with....Hiram & Team at Palmer Service are awesome. More
by dinodiaz8
September 09, 2025
I had an excellent experience with the service department at Palmer Dodge Chrysler Jeep Ram. From start to finish, the customer service was outstanding. A special thank you to Sarah Jaramillo, who went above at Palmer Dodge Chrysler Jeep Ram. From start to finish, the customer service was outstanding. A special thank you to Sarah Jaramillo, who went above and beyond to keep me informed throughout the entire process. Her communication was clear, timely, and made me feel confident that my car was in good hands. Truly amazing service—I highly recommend this team! More
by LESJPOLLAK
Employees Worked With
Sarah Jaramillo
September 06, 2025
Kim in service is amazing! Always takes care of me. Thank goodness given the amount of times I’ve had to bring my 2024 Ram 2500 in for warranty/repair related items. Always takes care of me. Thank goodness given the amount of times I’ve had to bring my 2024 Ram 2500 in for warranty/repair related items. More
by tom.bowers21
Employees Worked With
Kim Keyes
