
Palmer Dodge Chrysler Jeep Ram
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I stopped by the dealership to look at the new 2011 Jeep Grand Cherokees. I spoke with Randy Dombrosky and he was very helpful without being pushy. We test drove a few Jeeps and then went through their en Grand Cherokees. I spoke with Randy Dombrosky and he was very helpful without being pushy. We test drove a few Jeeps and then went through their entire inventory trying to find the perfect one. Their sale had ended but they went ahead and honored the price anyway and gave me a great price on my trade-in. They were very easy to work with and I would highly recommend them. More
The purchasing experience from Palmer Dodge was very positive. The people involved in the purchasing process were very kind and helpful. I feel as though a fair deal was negotiated for the vehicle I p positive. The people involved in the purchasing process were very kind and helpful. I feel as though a fair deal was negotiated for the vehicle I purchased. If another Dodge vehicle is in my future, I would certainly return to this dealership. More
The experience at this dealer was very pleasant. Never once felt pressured into anything and the information was given upfront. I originally contacted Nubian through the dealership website and he was quic once felt pressured into anything and the information was given upfront. I originally contacted Nubian through the dealership website and he was quick about responding to emails and provided accurate information up front. Very easy to do business with. More
This was my second purchase from Palmer Dodge Chrysler Jeep in two years. I was just as impressed with them during this purchase as I was the first time. I am a female so I am always weary when buying a Jeep in two years. I was just as impressed with them during this purchase as I was the first time. I am a female so I am always weary when buying a car. I feel confident in the staff at this dealership and trust that I am getting a good deal for the money spent. The staff are knowledgeable, helpful and above all else, trustworthy. They understand that your time is valuable and are fast with the sale and accompanying paperwork. I will continue to buy all of my vehicles from this dealership and would recommend them to anyone looking for trustworthy staff, a great vehicle, and a competitive price. More
I REALLY LOVE THE WAY THEY ANSWERED ANY QUESTIONS I HAD AND THEY WERE VERY HELPFUL WITH MAKING SURE I GOT THE CAR I WANTED. I WOULD REALLY RECOMMEND THIS COMPANY TO ANYONE WHO IS LOOKING TO BUY A CAR. THEY AND THEY WERE VERY HELPFUL WITH MAKING SURE I GOT THE CAR I WANTED. I WOULD REALLY RECOMMEND THIS COMPANY TO ANYONE WHO IS LOOKING TO BUY A CAR. THEY WERE ALL JUST VERY FRIENDLY PEOPLE. THEY MADE MY FIRST CAR PURCHASE VERY PLEASING AND I WOULD GO BACK IN THE FUTURE IF I EVER NEED ANOTHER CAR. More
sales staff was friendly (ASK FOR DJ) and knowledgable, a very rare thing in this city. we looked at two or three different vehicles and the salesman and the manager did whatever it took to make the deal wor very rare thing in this city. we looked at two or three different vehicles and the salesman and the manager did whatever it took to make the deal work. when i thought the deal fell through and was not going to work out, they went the extra mile to send me home with a new 1500 More
We had spent several weeks visiting various Jeep dealers, comparing prices and options, as well as shopping the used market. We visited the Palmer dealership again because not only did they have the color/o comparing prices and options, as well as shopping the used market. We visited the Palmer dealership again because not only did they have the color/options we were looking for, it was several thousand lower than anywhere. Once we had test driven the Jeep, our salesman guided us into an office which he promptly left for several minutes. He came back with papers for us to fill out (credit app type information), and left again. A few minutes after we had completed those he came back and collected them and again left. Then began a process of bringing in offers in the form of an estimated monthly payment. We would ask a question ranging from "how long is the length of this loan?", to "what is the impact of putting another thousand down?". For each question he would leave again for a few minutes and return with a new number scribbled on the paper, each time asking if we were committing to buying the car. At roughly the hour Mark of us being at the dealer we said show us the loan details and we will buy it for that price. Not a problem he said and promptly left for 20 minutes. This began a ritual of every 20 minutes he would stick his head in the door, telling us the finance guy would be with us in "just a few minutes" and leaving promptly. Two and a half hours after we agreed to purchasing the car, I left the office and expressed my displeasure with the sales manager and told him we were leaving. He added to a by now long list of apologies for our wait, and within a few minutes we were finally speaking with the finance guy and looking over loan papers. Clearly aware of our wait and our mood this process was very quick and without issue. Finally we were done. Thank goodness, as we were ready to leave at this point. Of course we were not able to as they were unable to locate our new vehicle. I was told they were filling up the gas. When we finally left we were thrilled. Sadly more thrilled to leave than the fun of a new car. On our drive home, we had to pull over to read over the owner's manual as the dealer hadn't gone over something as simple as turning on the headlights. I had really thought it couldn't get any worse but the next day I got an email from one of the gentlemen who sold me the car. It began "It has been a couple of weeks since you submitted your request to us here at Palmer Dodge. I do not know what your current status is in the market and wanted to contact you." I love the car. I've wanted a Jeep for quite a while. The price was literally the best I found in Atlanta. I completely regret buying it from this dealer however. Hindsight is 20/20, and in hindsight I would have been much happier spending 2-3 thousands dollars more at a Jeep dealer that would have made half an effort. More
Internet purchase ,Very Good process and overall a great buying experience. Dealership is under construction so it makes it difficult to get around.. I have recommended this dealership to friends and fami buying experience. Dealership is under construction so it makes it difficult to get around.. I have recommended this dealership to friends and family. The paper process was very quick and easliy completed. Harry Ely More
What do you know a dealership that actually do what they say there going to do. I have had a lot of bad experiences but not at palmer, you all did a great job and I will tell everyone I know about palmer do say there going to do. I have had a lot of bad experiences but not at palmer, you all did a great job and I will tell everyone I know about palmer dodge so the tradition continues. Keep up the good work DJ. THANKS More
When I considered purchasing a new vehicle, I was a bit apprehensive to go into a dealership, however, my visit to Palmer Dodge was positive. Normally, "car salesman" generated a negative reputation for ho apprehensive to go into a dealership, however, my visit to Palmer Dodge was positive. Normally, "car salesman" generated a negative reputation for honesty and intergrity. However, my visit was met with professionalism and honesty; my salesman was DJ, who approached me with respect and none of the consendening tone usually reserved for female buyers. DJ was honest and help me explored the options available to me, while listening to, and considering my budget. My experience was very positive and I would not hesitate to recommend Palmer Dodge to others. I appreciate the intergrity of DJ and the pride he took in his job. More