
Palmer Dodge Chrysler Jeep Ram
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A wonderful purchasing experience. All of the staff were very helpful and friendly. I would buy from this dealer again Great prices and exceptional customer service. very helpful and friendly. I would buy from this dealer again Great prices and exceptional customer service. More
amazing service, no pressure at all. these 2 were some of the most personable and honest car salesmen I have ever met! Got into the ride, drove it around, sat down worked numbers and walked out the door a ha the most personable and honest car salesmen I have ever met! Got into the ride, drove it around, sat down worked numbers and walked out the door a happy customer :) More
purchased jeep unseen from internet sales special purchased jeep unseen from internet sales special service from jordan makela who was waiting at the airport to take us to the dealership and make th purchased jeep unseen from internet sales special service from jordan makela who was waiting at the airport to take us to the dealership and make the sale a great experience. she was patient and thorough during her presentation thanks love the car More
They disappeared after the sale… I was an out of town They disappeared after the sale… I was an out of town buyer and had to rely on the salesman for complete report on the condition of the vehicle pur They disappeared after the sale… I was an out of town buyer and had to rely on the salesman for complete report on the condition of the vehicle purchased. Per purchase I couldn’t say enough good stuff, great communication, great response, very helpful. Both the salesmen and I somehow overlooked the fact that both front rims were bent. Even after the dealership replaced the tires they still did not mention this safety defect to me. Only after I got back home did I notice this problem. Tried to contact the salesmen, sales manager, even the Vice President of the dealership and received no response. Finally after two weeks got a phone message from the sales manager and a week later and 4 returned calls have still not heard back from him. In short, pre-sale service A+… post sale service F-. I’m guessing the Palmer dealership cares only about my money and cares nothing for my business, satisfaction as a customer, not the safety of my family or pre-owned vehicles they sell. More
I was very pleased with my experience at Palmer. I purchased a new Wrangler equipped with all of the accessories I was looking for. I was assisted by David Jones and he was great to work with. Buying purchased a new Wrangler equipped with all of the accessories I was looking for. I was assisted by David Jones and he was great to work with. Buying a new car can be painful a lot of times but not here. Very friendly and at no point did I feel pressured. I gave a perfect rating because David and the dealership deserve it. Great experience and highly recommended. More
I recently bought a new Jeep at Palmer & had the best experience! I am a single female & try to take care of things on my own. Unfortunately when it comes to cars I'm not very knowledgeable and sometim experience! I am a single female & try to take care of things on my own. Unfortunately when it comes to cars I'm not very knowledgeable and sometimes feel like I'm being taken advantage of, so somewhat untrusting of mechanics & "car salesmen". I shopped around, and Palmer hands down had the very best prices. Mike was my sales associate, who did nothing that resembled trying to "sale" me a vehicle. I immediately felt at ease with his personality & his knowledge. I felt he listened very well to what I was looking for and wasn't concerned about anything but helping me find the right Jeep for me. We test drove a bunch of different cars, and I really appreciate his patience. Nick is the sales manager that worked with Michael on my deal. I told them what I was able to do financially, and they worked with me to get the price down so I was able to drive off with my new Jeep that day. Thank you so much to everyone at Palmer for their kindness and sincerity. I will always refer anyone I know to Palmer, and to Mike & Nick specifically in the future. CONGRATS TO PALMER DODGE FOR DOING RIGHT BY PEOPLE. BRAVO TO MIKE & NICK FOR BEING AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Mike Gebhardt rescued me from a lackluster sales experience. I was leaving the lot because the other guy was so clueless about salesmanship. Mike asked if there was anything he could do to help an experience. I was leaving the lot because the other guy was so clueless about salesmanship. Mike asked if there was anything he could do to help and I said I was going somewhere else to buy a Jeep. Well, I didn't have to. Mike took me under his wing and matched me with the Jeep that I wanted and LOVE. He treated me like family and it didn't feel like a "sales" experience at all. The store manager, Nubian, was also extremely respectful and courteous to me. They didn't give up on me when I was being selective and on a budget. I am so proud of my new Liberty and I want to tell everyone - in fact, I AM telling everyone - how easy Mike and Nubian made it for me to get the vehicle I have secretly longed for for years. Go See Mike. He is real, he is knowledgeable and he is eager to make a sale that YOU won't regret. I would definitely buy another vehicle from him. And thanks to Robert Knoll the numbers guy. He was easy going and helped make the "unfun" part go by smoothly. More
I walked in to view a 2012 Wrangler 4 door hard top Jeep when my mind was set on purchasing a Mercedes ML350. Mike greeted me near the front door and was extremely polite and useful when wanting to view th when my mind was set on purchasing a Mercedes ML350. Mike greeted me near the front door and was extremely polite and useful when wanting to view this vehicle. His knowledge of the vehicle was top notch and he was able to answer every one of my 1000 questions with patience and professionalism. As time went on I was able to see all the benefits of the Jeep vs. my prior choice vehicle as Mike was able to point out major key elements that made me choose this vehicle over the ML350. Throughout the whole process everyone that I came in contact with was helpful, kind, entertaining and made the experience easy, quick and fun. Every request I had they went over and beyond to make sure it was filled and my custom Jeep was delivered on time, and in the exact condition that I ordered it. Mike even drove my Jeep to a few different customization shops himself to ensure it was done exactly how I told him I wanted it. I would highly recommend working with them in the future and expecially Mike as he does not have a high pressure sales tactic and really takes a more consultative and helpful approach which makes you feel like they are on your side and not just trying to sell you something. Thanks Mike for all your hard work and effort, I love my new baby!! More
Michael was knowledgeable about jeeps and provided the information we needed to select the jeep we purchased. The overall experience was positive and we left feeling satisfied with the transaction. information we needed to select the jeep we purchased. The overall experience was positive and we left feeling satisfied with the transaction. More
We searched the internet and found this dealership to have a good selection of Chrysler Town and Country minivans so drove from NC to purchase our van. The experience was good and we love the van. We had have a good selection of Chrysler Town and Country minivans so drove from NC to purchase our van. The experience was good and we love the van. We had emailed and spoken with DJ before we arrived and had a good feel for the van before we ever saw it. The pictures on the internet really helped us out. More