Palmer Dodge Chrysler Jeep Ram

Friendly, nice people, willing to negotiate , very helpful with choices. Michelle was very helpful and wanted to Mae sure I was satisfied. Great follow up with choices. helpful with choices. Michelle was very helpful and wanted to Mae sure I was satisfied. Great follow up with choices. More

Michelle Guess was very courteous and professional, since I did my homework and already knew what vehicle I was there for, she made the transaction smoother and provided all other additional info on my Duran I did my homework and already knew what vehicle I was there for, she made the transaction smoother and provided all other additional info on my Durango. I have been screwed in the past years at another location in Colonial Heights VA, but with my experience here, I once again have faith in this Company. I am an proud US Army Veteran and I approve Palmers Dodge Chrysler Jeep!!! More

I had a wonderful experience! Michelle was able to get a great handle on what I was looking for right from the start. She made me feel confident in my decision and that I was getting exactly what I wanted great handle on what I was looking for right from the start. She made me feel confident in my decision and that I was getting exactly what I wanted at a good price. She is responsive and an expert on the brand. More

Michelle was very easy to deal with. I knew what I was looking for and about what I was willing to pay. We compared the Jeep she had with another very similiar Jeep at a notehr dealership and went thtrou looking for and about what I was willing to pay. We compared the Jeep she had with another very similiar Jeep at a notehr dealership and went thtrought the differences. She has owned multiple Jeeps so her knowledge was very useful. She spent more time on educating than selling. Entire transaction up to signing the paperwork was handled remotely. When I arived the Jeep was ready including newly installed equipment. I signed all the paperwork and was out of the door in about 20 minutes. More

We saw the truck while walking through the lot. We talked about it a lot, and I looked it up on the Palmer Dodge site and the Kelly Blue Book site. The price was a little higher than we could afford talked about it a lot, and I looked it up on the Palmer Dodge site and the Kelly Blue Book site. The price was a little higher than we could afford so we made an offer online. Jodie replied that I would hear from someone soon and a couple of days later, Mike called. He listened to what our situation, and our offer, and told me he'd talk to his supervisor about. He called back and told me what he could do, which was meet us in the middle. From then on, everything went smoothly and pleasantly. More

I just bought my second Jeep from the Palmer dealership in Roswell, GA. I made both acquisitions purely on the customer experience I had with people like Mike Gebhardt, my sales guy, and Todd Blackstone, t in Roswell, GA. I made both acquisitions purely on the customer experience I had with people like Mike Gebhardt, my sales guy, and Todd Blackstone, the General Sales Manager. They are subject matter experts with product, passionate about what they do, and work very hard to make the transaction a win-win for both sides. They clearly understand being in business long-term. - Brian Cork More

I purchased this truck three months ago. This visit was for service, 1,000 mile check and oil and filter change. They were fast friendly and professional. This duplicates the vehicle purchase experience. T for service, 1,000 mile check and oil and filter change. They were fast friendly and professional. This duplicates the vehicle purchase experience. Terrific, especially when they told me that my first four oil and filter changes were on the house. Jody and his team are writing the book on how to do things right. More

Went to Palmer Dodge after seeing a web deal for a used HONDA civic. While I certainly don't expect to get a new car I was suprised at what I ended up with. The right front brake rub that was supposed to HONDA civic. While I certainly don't expect to get a new car I was suprised at what I ended up with. The right front brake rub that was supposed to be fixed - wasn't and has gotten worse. There is a front end rattle that is so loud that you can't hear yourself talk over it. When I arrived to pick up my car that was promised to be ready and waiting to go I eneded up waiting almost an 90 minutes before the car was fiinally given to me. The original salesman was busy trying to sell a new car and I was told several times that the car was being preped and would by up soon. Finally, I got someone else to go find out what was going on. The ar came up and it was obvisous that it had not been being preped. Should have left the car there and called a cab. By far worst car and worst car purchasing expereince I have ever had. More

Went to Palmer Dodge to purchase a specific vehicle and walked out in less than an hour with the exact vehicle I wanted with a lower payment and better rate than my personal bank offered. Went back 5 days walked out in less than an hour with the exact vehicle I wanted with a lower payment and better rate than my personal bank offered. Went back 5 days later to buy my wife a new car, havent purchased as of yet, but the amount of effort that Tony White is putting forth in getting her into a new vehicle is above reproach. They have definitely earned my repeat business in sales. More

This was the 2nd time I had driven 7 hours to purchase a vehicle from Palmer and the 2nd time that I purchased a vehicle from Mike Gebhart as well. Both buying experiences were exceptional!! Everything was vehicle from Palmer and the 2nd time that I purchased a vehicle from Mike Gebhart as well. Both buying experiences were exceptional!! Everything was laid out before I drove down and there were no surprise fees or anything of that nature that has happened at other dealerships in my past. Not only is the staff top quality but the quality of their vehicles they have sold me both times is second to none. It's really hard to find a used Jeep Wrangler that has been lifted and doesn't have some kind of malfunction or wearing on it, but the two I have purchased have been of the highest quality everything from parts, to aesthetics, to workmanship. I highly recommend this dealer and Mike Gebhart as well. I can pretty much guarantee I will be making that 7 hour drive again sooner than later for any of my automobile purchases. More