Palmer Dodge Chrysler Jeep Ram

Great Service I have both a Ram 2500 truck and a Rubicon jeep which were both recently serviced a your Service Center. I want to thank WINSTON for such great cu I have both a Ram 2500 truck and a Rubicon jeep which were both recently serviced a your Service Center. I want to thank WINSTON for such great customer service. I feel he went well beyond what was required to make sure we were taken care of! I will recommend this service center and Winston to all my friends and family. Thanks again for such a great service! Richard D More

Repair of Jeep Wrangler soft-top. I had damaged my Jeep Wrangler soft-top by inadvertently entering a garage with the top down. First, Dawn was able to schedule me to bring my vehicle I had damaged my Jeep Wrangler soft-top by inadvertently entering a garage with the top down. First, Dawn was able to schedule me to bring my vehicle in for a visual inspection and free estimate for repair. Second, the technician, Rebwar, took the time to explain exactly which parts would need to be replaced and how he would go about testing to make sure it was properly functioning. Overall, I was very pleased with the quality and timeliness of the repair that was done. More

Helpful Dawn definitely made an effort to help me know what to expect for the length of time it would take to perform the services needed and gave me good adv Dawn definitely made an effort to help me know what to expect for the length of time it would take to perform the services needed and gave me good advice on coming in on a Saturday. It took less time than I expected which was nice so that I wasn't out of a vehicle for an extended amount of time. More

Wonderful sales staff and management Very nice young man, Jon, took me for a test drive in the car I had been researching. He was laid back, no pressure, and a lot of fun actually! Sin Very nice young man, Jon, took me for a test drive in the car I had been researching. He was laid back, no pressure, and a lot of fun actually! Since Jon was still new, Kurt Taylor took over the negotiations and he was very pleasant to work with as well. Very real, if you know what I mean. Straightforward, no nonsense but nice. We came to an agreement for pricing, as their internet price wasn't far off from what I wanted to pay. Moved on to Chris in financing, and easy peasy. He offered all the warranties etc. that they had to offer, I chose what I wanted with no pressure for anything else. Walked out two hours later with my dream car. Thanks to all of the wonderful men at Palmer Dodge!!! More

No hassle warranty service Great service handled without drama or debate for a warranty repair. Very up front about the expected time make the requested repairs. No jerking us Great service handled without drama or debate for a warranty repair. Very up front about the expected time make the requested repairs. No jerking us around. Very happy with their service. More

Good service and communication This dealership I purchased my 2015 Wrangler new from them and use them for all my factory service (except oil change and tire rotations). Although i This dealership I purchased my 2015 Wrangler new from them and use them for all my factory service (except oil change and tire rotations). Although it seems small and hectic each time I have gone in for service, that is made up by efficiency and good communication. They have always solved my Wrangler issues without further follow-up. More

Great Car Buying Experience I went to the dealership looking to purchase a Jeep Wrangler. My Sales Rep was Thomas Jackson and he was extremely knowledgeable about Jeep products. I went to the dealership looking to purchase a Jeep Wrangler. My Sales Rep was Thomas Jackson and he was extremely knowledgeable about Jeep products. He spent the time to show me how everything works. I will definitely do business with this dealership agin. More

Nice people, nice place and fast service. Bought my new truck here, and always come back for little services like oil change (cheaper and better than any other place). I’m Very satisfied. Bought my new truck here, and always come back for little services like oil change (cheaper and better than any other place). I’m Very satisfied. More

Chelsie did a great job. I was at your dealership yesterday was looking for Winston since he normally takes care of me but wasn't working I worked with Chelsie Campbell who di I was at your dealership yesterday was looking for Winston since he normally takes care of me but wasn't working I worked with Chelsie Campbell who did a great job. I did an oil change based on a coupon I had and was a little confused of the process. Chelsie took the time to explain and she made sure I understood and explained what I need to have when i do my next oil change. I really appreciate the fact she was really busy but got to me quickly and the oil change was done in no time. Great job. I will definitely come back again. More

Honest, Fast, Easy The title says it all, the salesmanship was outstanding for honesty, transparency, and speed. I was at a competitor dealer working out financing and The title says it all, the salesmanship was outstanding for honesty, transparency, and speed. I was at a competitor dealer working out financing and they came at me with a ludicrous rate, I knew my credit and what I was willing to pay on interest and wasn't even haggling on price. It took the competitor dealer 4 attempts to get the financing where it should have started, that gave me 2 hours to contemplate my purchase and find a close match at Palmer. I called Palmer while sitting in the competitor sales office, gave them my info over the phone and 5 minutes later were ready to go on a Wrangler with more options with the correct financing terms verbally. We left and headed over, competitor could match, they had the Jeep ready and within 10 minutes working with Tony White, were in the Finance Managers office, DJ signing. While we were signing our Salesman, Tony, took the vehicle to fill up with gas and detail and literally pulled around as we walked out the sales managers door. Start to finish was 30 minutes from phone call to driving off the lot. I've bought new and certified cars from just about every brand dealer and I was laughing at how easy they made it. In today's world of internet transparency, and speed, Palmer put the internet dealers, and regular dealers to shame and delivered faster than Amazon. Great work! More